Client notification for each published post
Hi, Is there any way to notify clients by email when a post on their social channel is published, or is this permission reserved for team members only? Thanks.I can't authorize Instagram Acoount
I get the error in the attached image. even if I sign with the account that connected my instagram account.Email invite not working
Hi - i've got a full subscription to Zoho professional but my emails to team members are not being sent / received. I've tried to invite two people, also tried sending an invite to a different email that I have access to.Export
Hi guys, I have a question. We are looking to open our own digital marketing agency, and would like to export our existing Zoho Social media calander to the new Zoho Social business. How can we do this?Can't connect to Facbook Account
I can't connect to my Facebook Account.Move CustomQ to Standard plan
When I was trying out Zoho Social, I thought the CustomQ feature was great and later signed up for a paid plan. Was dismayed to find out that CustomQ is in the Professional plan, not Standard. I literally don't need any of the other features in the Professional plan. Would you please include CustomQ in Standard?Nosso Instagram não está conectado
Olá, estamos perdendo mensagens importantes de clientes pois o Instagram, principalemnte o direct não está conectado. Podem ajudar por favor?Problem with connect to Instagram
Hello, I can not connect my Instagram account to Zoho. I get the following error message: "Apparently you have not granted us access to your Instagram yet." I have an Instgram Business account and a Business Facebook page. Both are connected. See screenshots. Request for support!Number of team members
Hi all, how many team members can I add to the Zoho social account? Is there a limit? Also, if a user creates a post, is there a way in which it can be sent for approval?Feeds Feature Request
I am in love with Zoho Social.... Great job guys! I'd just like to throw a couple of idea's your way that would be a great feature add-on. Feeds.. It would be great to be able to add feeds for content that we can share easily to our networks. Right now I'm using Feedly which doesn't provide the greatest ability to connect to Zoho Social. 2nd, on the notifications part of the Mobile App, is it possible to add a way to mark Instagram Posts as completed? A lot of time I find myself going backImage resized in a scheduled LinkedIn post
Hi, I've just got my first scheduled LinkedIn post published and found that the image I included has been resized. It's lower in height and has a lot of blank space on either side (attached). I used the same dimensions like for the images I attach straight in LinkedIn and I never had issues. Can you please let me know what's the issue and how it can be resolved? Thanks EditaPosts to Facebook
I have several accounts that aren't posting to Facebook. What's up?Why isn't Zoho picking up my Facebook page number of followers?
I have about 1200 followers on my FB author page, but in the Zoho dashboard it shows zero. Anyone know how to fix this? SusanneContent Calendar
Hi, We started to manage social media for clients, with some customers I'm facing the problem of sending us content at the very last minute before they want us to post it. That's not the way we work, so I need to give a tool which makes it easy to send me content in advance. Anyone a idea how I can find a solution to this 'problem'? Regards, Eric, BelgiumSort Drafts posts by date
Is there anyway to sort draft posts by creation date, for easier browsing?, since I have hundreds of posts in the draft posts section and each time I have to go down for a while to reach to the oldest post to start scheduling it.Instagram Direct Publishing Removed
I have had Zoho Social connected to Instagram with direct publishing for a while now, but this recently changed. I cannot seem to reconnect IG and keep receiving the error " Looks like you authorized an incorrect Facebook account. Please sign in to the Facebook account that’s connected to @..." As the administrator and creator of that page, I can confirm it is the right account and I am the page owner. Is this a glitch? It was working fine.URL Shortener not working
Hi, When I am sharing a post, the URL shortener doesn't shorten my link. Please advise me how to solve this issue? ThankszShare not working in Chrome
Every time I try to use zShare, it opens another tab, then gives me an error message saying I'm not logged into Zoho social.Share Post from Monitor Tab
I am monitoring other Facebook Pages. How do I share a post from a page that I have in my Monitor Dashbard to my Facebook Page?Can I have approval system for publishing posts, messages in facebook, insta, etc?
Can I have approval system for publishing posts, messages in facebook, insta, etc?Help! Can't see accounts
Hiya, We've had a problem in that my Director can see our social accounts are linked in Zoho Social, but for me when I login, it's telling me we need to add accounts and that there are none linked? Thank you!Accounts getting disconnected repeatedly
Hi Zoho Team, We have 10 brands on our Zoho social account. We've been repeatedly facing issues with pages getting disconnected in the last 3-4 days. As soon as we reconnect the page gets disconnected again in 5 minutes. Have emailed the support team about it as well but haven't gotten a resolution. Need urgent assistance.Everything Stopped Posting to Insta Yesterday
Hello, I have a bunch of posts going out all week and everything was fine until yesterday when all the sudden insta stopped publishing my posts from zoho. Everything is working fine on FB and Twitter and I even disconnected and reconnected back to insta and there seems to be no issue from this end (no notification that my posts are not posting). I have had to manually copy/paste from fb to keep up. Please help! I set up 4 days of posts so I don't have to be connected to my phone 24/7 and the dayFollowers not up to date
Hi, the Brand Health view is understated compared to the number of followers, likes I have within the Social Accounts when I log into them directly. Is this due to data latency? How often is this data pulled?Unexpected rise in Zoho Social Pricing
i am not able to understand the unexpected raise in prising in zoho social plan Can anyone justiy this how a Rs.60,000 plan is now raised to 1,44,000Report the followers growth.
Hi Gurus, My boss requested a chart/report with the growth of the followers for each channel per week. I was unable to find a way to do that? Is this information somewhere? Thank you.Uploading the images for Posting
Hi, I face a problem in uploading more images for posting on my social channels. It is letting me to post only 1 image on Linkedin and Instagram. Please let me know if there is any other way to post more than 4 images on these platforms. Awaiting your responseFont Type & Size
When i am posting i am not able to set Text as per standard and i am not able to set size of the fonts. Please help.Instagram Direct Posting
For some reason I cant seem to authorize my account to allow direct posting. It wasn't a problem because I could post manually to Instagram, copying the picture and text via the Zoho app, but since the app update this doesn't work. So I have no way to post to Instagram can you help fix this! Thanks Markthe power of blogging
adding a blog to a webpage really helps our seo and i was surprised that zoho social has no facility to help with this.Cannot Access Google My Business Data After Syncing
I cannot access any Google My Business data in my dashboard even after syncing the page into my Zoho Social area. Can someone please advise?Instagram does not post scheduled posts
i have been experiencing the same issue of Instagram disconnection and not posting the posts on time , Instagram scheduling is one of the main reasons i got zoho and its doing this now . anyone experienced the same problem and got a solution ?Gain followers
Hi I've been using your service for a while, and I really like it for what it does. I've also tested others, and this is what I see that they are doing that can help me gain followers more actively. recommended Hashtags a feed of posts based on my interests (not followers, but articles that I might want to repost to help gain followers) recommended users to follow (based on my interests) recommended posts to like (based on my interests) Thanks for your consideration.Can't publish to Instagram
For the last several days I have not been able to publish to Instagram. I have verified that my Instagram site is connected. When I go to publish a post I receive the error, "We ran into an unexpected error on Instagram. Please try posting again in 5 minutes." This continues to happen and it won't let me post. I have tried multiple browsers. ThanksTwiiter warning - unsafe link using Zoho Social
Our latest tweet via Zoho Social included a link to a blog oun our website. One of our followers contacted us to advise that when they clicked on the link, they received the following warning: Has anyone else experienced the same issue?Re-use drafts?
Hi If I create a draft to post on Twitter, Facebook etc and it and after sends is there a way to re-use the post rather than having to retype it? Cheers MarkHow to set up time zone?
How to set up time UK time zone?New Report Module
Hey, As per the timeline informed by your executive we are suppose to get a updated report module by end of December.. We are way passed that is there any possibility we can get that any time soon.Notifications
Is there a way to see instagram & tweet likes and followers on Zoho social? It just shows retweets, replies, mentions or messages for twitter and comments for instagram.Unable to Direct Publish to Instagram
I have an Instagram account set up and authenticated on both Instagram and Facebook side, but when I enter a post the buttons to Post Now or Schedule are greyed out ... Also the link to bulk schedule is no longer available. Any ideas on how to post to Instagram? Thanks in advanceNext Page
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Announcements
The Social Wall: October 2024
Hi everyone, With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic! Add a 'Call' button to your Google Business Profile posts You can now give a more seamlessTwitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsThe Social Wall: September 2024
Hey everyone, This month, we've come up with some useful updates to enhance your journey with Zoho Social. Let's see what went live! Schedule bulk posts to supported networks from the revamped UI The bulk schedule feature in Zoho Social just got a revamp.Impact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here isThe Social Wall: August 2024
Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people and
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The Social Wall: October 2024
Hi everyone, With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic! Add a 'Call' button to your Google Business Profile posts You can now give a more seamlessI can't connect my business' instagram account to zoho social
I tried connecting it but it just leads to my personal facebook account.All-Channel Combined Reports
Is there a way to create/view a report that combines all the data from each channel to provide a view of ? For example is there a card or feature where I can look at my total social engagement, total views/impressions, total reach, across the entire brand?Umm... There seems to be a problem.
When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.Upgrading X to premium
I upgrade X to Premium. What do I need to do for Social to recognize the new character limit?
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Sticky Posts
The Social Wall: August 2024
Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people andThe Social Wall: July 2024
Hi everyone, Let's quickly see how we started off the second half of our year at Zoho Social! Connect and publish to your Threads profile from Zoho Social Meta Threads has been gaining popularity because of its seamless integration with Instagram andAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularThe Social Wall: June 2024
Hey everyone, June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look! Add first comment for Facebook, LinkedIn posts and YouTube videos Similar to Instagram,Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
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