How can I migrate Shared Mailbox from Zoho Mail to Team Inbox?
I am unable to migrate mails from my shared mailbox in Zoho Mail to Team Inbox. I am the super admin of my Zoho One plan and yet I am getting an error saying only admins can do this? I don't understand the issue.Reply-To Match condition for Inbound Mail Messages
I've trying to setup a rule to match the "reply-to" header but can't find any condition that would match this in Zoho TeamInbox rules. The business case is that I've setup my team inbox to be a member of a google group. The result of that is that emailsTeam does not exist error when sending emails. I can not even contact support as I can not send emails. I am the admin or the org and all is fine I belive.
titleOffice 365 Shared Mailbox's (follow up)
I saw this post, https://help.zoho.com/portal/en/community/topic/office-365-shared-mailboxs-teaminbox and the answer from Jaffrina, but I'm not sure if it's correct. My goal : configure a incoming IMAP channel with a Shared mailbox from Office 365. TheInviting users without email accounts
I have a team of 3 that need to access a central enquires@ mailbox. So TeamInbox seems perfect. But the team members don't have their own email accounts/addresses, so how can I invite them to the TeamInbox team? In Team > Members > Add Members, I canCustom Reports/Analytics in Zoho TeamInbox
Can you create custom reports/analytics in TeamInbox. For example I would like to see how many requests came in based on certain tags or topics.SLA Hours
Is there any way to have any kind of business hours set? For instance if we receive an email after work hours the response rule flags it as over the response time even though we are closed at that time.Organization templates in personal inboxes
Hey All! I'm wondering, is it possible to set up some templates for all users in TeamInbox used no only for shared inbox but in the same time, possible to use by each user in their own e-mails sent from thirs personal inbox? Thank you in advance!About Signatures
I have multiple sender email addresses in my Inbox. Can I change the signature each time I change the sender email address? 【Reason】 Because I need to change the sender email address for each customer and change the signature with it. Any suggestionRecommended Forwarding Providers for TeamInbox
I'm looking for recommendations on which forwarding provider people use to forward their emails into TeamInbox? Thanks! JamesDeliverability problems in Zoho Teaminbox
Hi, we have intermittent issues where other mail servers reject the mail for DMARC policy reasons. Remote server returned '550 5.7.509 Access denied, sending domain [redact].com does not pass DMARC verification and has a DMARC policy of reject.' We haveHow do I reorder tags?
I have quite a few tags in TeamInbox, but they always display in a seemingly nonsensical order. Is it possible to rearrange tags? Or sort them alphabetically?Are you planning to add eWidget to teaminbox?
Hey, Are you planning to add eWidget to teaminbox? Congratulations, the inbox is great for teams - message templates, the possibility of delegation (assign), watching selected e-mails is excellentCannot archive or unassign message
One of our company's users has a TeamInbox message that cannot be archived, and cannot be unassigned from that specific user. Any assistance with troubleshooting would be highly appreciated.Integration with Zoho Books and Team Inbox
Hello, now with the new release of Whatsapp inside Zoho Team Inbox it makes more sense than ever to be able to sync contacts between Zoho Team Inbox and Zoho Books. For our organization Zoho Team Inbox Contacts module is completely useless due to notTip of the week #24 - Help and receive help from your team members on tasks
Steve Jobs once quoted, "Great things are never done by one person. They're done by a team of people." Every business thrives because of the combined effort of the people working there. In a typical work environment, there are several instances whereTeamInbox or CRM Sales Inbox
Has anyone used both of these applications and found a preference? It seems like the salesinbox is made to integrate directly with the CRM (which is a plus for me). However, it seems like TeamInbox has been getting more development lately? And they doTeamInbox - Configure Email Sending Delay
Hello, The feature in Zoho Mail to automatically DELAY a sent message by X minutes is a wonderful feature to catch mistakes before they are sent out. Is this possible with TeamInbox? If not, is it on the roadmap to add it in? ThanksFilters (rules) & Organization of incoming emails
Question... Am trying to create rules for my TeamInbox, and am flummoxed that according to you, adding tags to incoming emails allows organization of incoming emails... Yet I cannot create a main list of tags, nor can I chose multiple teams to apply anyApply new rules to 'already received' emails?
Is there a way to apply (all) newly created rules to all the email already sitting in/received in your TeamInbox?Integration with Zoho CRM
Hello. The features of February (https://www.zoho.com/teaminbox/whats-new.html) state that you can integrate Zoho CRM with Zoho TeamInbox. However, if I try to open the 'Learn more' link, I get the following message: The requested page could not be found.Sync Zoho CRM
two sync of contacts, accounts and email messages with Zoho CRM and Zoho TeamInbox.Making most recent incoming email first in Team Inbox
Hi. It seems to me that the oldest email is the one at the top in TeamInbox. It means we have to scroll all the way to the bottom to see the most recent. Is there a way to easily swap this around and make the most recent first in the thread?Automatically link sent emails to Zoho CRM, auto BCC?
Hi, we need a solution for emails sent to be automatically linked to Zoho CRM. Is there a way to achieve this via auto BCC or similar? This is a standard feature in Front and Helpwise and preventing us from migrating over. Thanks!Set up TeamInbox with Zoho Mail group as sender address
I'm trying to set up Zoho TeamInbox using a group as per here, but I don't see how to set up that group's email address as the sender address in TeamInbox as the group doesn't have SMTP account credentials. How can this be achieved?TeamInbox notifications through cliq
Is there a way to configure TeamInbox notifications to be delivered by cliq? Currently a user need to have a tab in the browser opened in TeamInbox to get a notification in the browser. Users already have open tabs for email, cliq, connect, etc. If theya user can open up to 20 sections in zoho, in teaminbox is this limited?
We know that a zoho one user (zohomail) would count as a user in teaminbox but he can open up to 20 sections in zoho, in teaminbox is this limited?Deleting an inbox
We originally connected teaminbox to an inbox that had been running for 3 plus year. There were in excess of 100000 emails in this inbox and this has caused n end of problems. We are now looking to disconnect this inbox and connect up a fresh one. MyVerify Sending Email Address
We have hooked up a Google Workspace email account to TeamInbox. It has an email like XXX@YYY.com However we use the alias feature of Google Workspace, so the email we will actually receive emails at and the email we want to send emails from is: XXX@ZZZ.comWill ZohoInbox be part of the Zoho One Suite?
I'm curious about this service for a few use cases and wonder if this will be part of Zoho One or will require a separate subscription? If so, how do we enable it in Zoho One?Use Gmail for SMTP
I hooked up a Google Workspace email to TeamInbox and incoming emails are working through POP, but the SMTP settings won't connect for outgoing email. When sending an outgoing email TeamInbox says, Verify to use this address as sender address. Verify
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Dear all, Greetings! We have exciting news from Zoho TeamInbox! Introducing mobile-only plans for our multichannel inboxes. In addition to our web plans, you can now purchase Zoho TeamInbox directly from your mobile app store. This version allows usersUpdate your Google connection with Zoho TeamInbox
Dear all, Wishing you a Happy New Year! Google has recently updated its security policy to enhance user protection, requiring all third-party apps and services to use OAuth authentication and password-less login methods. This update impacts users whoLaunching multichannel inboxes in Zoho TeamInbox!
Dear all, We're thrilled to announce a major milestone for Zoho TeamInbox—your shared inboxes are now multichannel! Introducing multichannel inboxes in Zoho TeamInbox! Set up a unified shared inbox to hold all of your relevant messages, no matter whereNew guidelines of Google and Yahoo
Dear users, Google and Yahoo have introduced their new guidelines for email standards to take effect starting this month. To protect their users from spam and fraudulent emails, they've mandated email authentication for the emails sent to their users.Announcing new pricing plans for Zoho TeamInbox
Dear all, After extending an introductory offer to our customers for almost one and a half years, we are now announcing our pricing plans . We'll have two plans defined as Starter and Professional annually at $5 and $7.5 respectively. These pricing plans
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