HotKeys for TeamInBox essential, in Zoho Mail, why not TeamInBox?
This is absolutely the biggest downfall for me with TeamInBox. First response to customer queries require the most 'hotkeys' for canned responses. PLEASE - Integrate this feature as a priority as I can't fathom why it is not the most important feature!!]
Team Inbox Error
Inbox cannot "fetch mail". Please resolve asap, it's a huge part of our teams workload! And also just keeps spinning and will not load. Alison Get My Refund
About Signatures
I have multiple sender email addresses in my Inbox. Can I change the signature each time I change the sender email address? 【Reason】 Because I need to change the sender email address for each customer and change the signature with it. Any suggestion
Teaminbox slow an hour behind downloading emails
Anybody else with this problem? gmail channel.
Recommended Forwarding Providers for TeamInbox
I'm looking for recommendations on which forwarding provider people use to forward their emails into TeamInbox? Thanks! James
Deliverability problems in Zoho Teaminbox
Hi, we have intermittent issues where other mail servers reject the mail for DMARC policy reasons. Remote server returned '550 5.7.509 Access denied, sending domain [redact].com does not pass DMARC verification and has a DMARC policy of reject.' We have
Mobile phone custom variable in signatures
Hi, We are using the {{user.mobile}} variable to show the user's mobile phone in the email signature. The problem is that we cannot get anyone's mobile numbers to appear. All users have a mobile number defined in their Zoho profile, as well as their Account
How do I reorder tags?
I have quite a few tags in TeamInbox, but they always display in a seemingly nonsensical order. Is it possible to rearrange tags? Or sort them alphabetically?
Are you planning to add eWidget to teaminbox?
Hey, Are you planning to add eWidget to teaminbox? Congratulations, the inbox is great for teams - message templates, the possibility of delegation (assign), watching selected e-mails is excellent
Urgent. Search is broken in Team Inbox
Hi there, Zoho TeamInbox Search is not working correctly. Email results are not showing up even though the email is clearly there . Search is only bringing up old email chains. Not stuff I just sent even This is causing a MASSIVE headache as we can't
Internal Error When Accessing Team Inbox.
All our users are seeing this error in teaminbox. Because its a critical tool kindly resolve this issue ASAP.
Cannot archive or unassign message
One of our company's users has a TeamInbox message that cannot be archived, and cannot be unassigned from that specific user. Any assistance with troubleshooting would be highly appreciated.
Maximum number of rules that can be created
チームごとに作成できるルールがあります。 作成できるルールの数に制限はありますか?
New guidelines of Google and Yahoo
Dear users, Google and Yahoo have introduced their new guidelines for email standards to take effect starting this month. To protect their users from spam and fraudulent emails, they've mandated email authentication for the emails sent to their users.
Bugs
Hi, I've noticed that the "Compose Email" and "Tabs Menu" are missing on Zoho One; they no longer appear. Additionally, when attempting to attach an image by dragging and dropping it onto the email, it doesn't attach properly, and a blank file is sent.
TeamInbox - Assign To Others List Incomplete
In TeamInbox, the "Assigned to others" list is limited to only 4 members. Is this limit defined in a setting?
TeamInbox Projects Integration?
Are there plans for TeamInbox and Projects integration?
Unable to migrate from Front
I'm trying to migrate from front, the migration tool worked for 2 mailboxes but, for the others I tried several times without success. Th tool say migration done without error but there are not any email in teaminbox
Zoho Team Inbox is Down
It gets stuck on permaloading, can not access it.
open status
Hi Does anyone know a way that changes the behaviour of the open filter. At the moment 'unassigned' shows emails not yet assigned, and 'open' shows assigned emails not archived. Thats a little un-intuituve as an email is 'open' even if it is assigned
Zoho Teaminbox and Zoho CRM
Hi, I see you have a new feature to associate emails in teaminbox to crm in a related list https://www.zoho.com/teaminbox/whats-new.html I would be great if you could add a picker in teaminbox so teaminbox users could manually associate an email thread
TeamInbox Rules Not Working
I have set up very basic rules, both at a team and personal level, but nothing works. E.G. Trigger: Inbound Message From: [sender email address] Has Attachments Apply Tag: [tag selected] The above ruleset is very broad and should automatically tag all
Tags Not Working On One Specific Email
One particular Email in our TeamInbox produces an error when any member of the team tries to tag it:
O365 authentication error
How do we associate the shared email address, with the zoho user id? we cannot get o365 authentication to be approved due to error "authentication failed due to selected emaild is not matched with registered emaild" all is good on office side, so am
BUG - Labels Not getting applied - Rule
Hello, I have a rule where if sent an email to a domain @domain.com or receive an email to that domain it auto puts a label to it. It is not working unfortunately since several days/weeks ago. I would be very grateful if you could check it. It used to
Adding Contacts by Bulk to Each Team Inbox
Hello, Is there a way that we can import contacts by bulk? We already set up the team inboxes but unintentionally missed adding the contacts. If adding them by bulk is not possible, what alternative options we can perform to achieve this goal?
Trash - Delete All
We use 6 inbox shared (via IMAP). The Trash bin contains a lot of messages. Is it possible to delete them all permanently? Is there a rule to empty trash bin after xx days? Deleted permanently message in TeamInBox are deleted permanently in the related
Bug on email coment section
Hello, email coment sections loads indefintely. I believe it is a bug as I can not see any kind of message and loading gif appears permanently.
Integration with Zoho Books and Team Inbox
Hello, now with the new release of Whatsapp inside Zoho Team Inbox it makes more sense than ever to be able to sync contacts between Zoho Team Inbox and Zoho Books. For our organization Zoho Team Inbox Contacts module is completely useless due to not
personal inbox with zoho one
personal inbox with zoho one We are not able to create personal inboxes :( We get this error: "With your current subscription you cannot create private inboxes." We use Zoho One... How can we upgrade our subscription and use personal inboxes?
From address in personal inbox
Hello, I have set up a personal inbox in Teaminbox via email forwarding from my Zoho Mail account. I would like to use the email address of the team as from address in my personal inbox, but can not choose it and cannot create it as personal sender address,
Teaminbox not receiving messages from Apple email accounts
All emails sent from the following Apple email domains to our Teaminbox are failing to be delivered: mac.com me.com icloud.com I have tested this with our staff Zoho mail accounts, no problems there. These messages are only failing to get delivered to
Office 365 Shared Mailbox's - TeamInbox
Hi There, I'm currently on a trial of TeamInbox and finding it great but wanted to ask if it's possible to add our O365 Shared Mailboxes in. Had no problems with personal but I just get a message saying "Sorry, request cannot be actioned". How do I go
Teaminbox attachments are blocked for one user
One user in our team can no longer download attachments from Teaminbox. Details: User can download attachments from Zoho personal email Attachments from Teaminbox are blocked (see attached) Issue happens in different browsers Issue only impacts one single
showing 2 sent emails
Hi Zoho TeamInbox has started showing 2 sent emails when sending from it. It only sends the email once however. I have tried turning off the "save copies of messages in the sent items folder" setting which does work, however we still use outlook for our
Delay in Email Delivery on Zoho Inbox Compared to MS Outlook using IMAP Office 365
Hello, I'm experiencing an issue with email delivery delays in my Zoho TeamInbox when compared to Microsoft Outlook. Both accounts are set up using the IMAP protocol. Detailed Description: Email Account Setup: I have set up my email account to be accessed
Multiple Issues
Hello, We have encountered several issues and setbacks setting up our TeamInbox 1. Inability to change the Sync From date value in the IMAP inboxes. If we want to change them we need to delete the entire inbox and add them back. 2. Inability to modify
If all emails from Zoho Team Inbox are routed through Zoho Mail can the features on Zoho Mail be used?
Zoho Mail has a ton of features that unfortunately Zoho Team inbox lacks. Some of them are the integrations. Taking into account there is a integration for example with Zoho Books where all emails are shown on Zoho Books. Can this also be done with Zoho
TeamInbox Rules : Tags actions
Hello, I'm taking TeamInbox in hand. Sorry if i'm wrong, rules are heavy to manage (beacause of an issue ?). After many test it's apear that : if actions to perform are multiple and one can't be done, any actions ocurres. For exemple : Adding a tag witch
Email Error
Hi Team, Good Morning. Please advise on the below error that I'm facing right now. I can't reply or send a new email through the team box. I have attached the screenshot of the email view. Please advise. Thanks
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