open status
Hi Does anyone know a way that changes the behaviour of the open filter. At the moment 'unassigned' shows emails not yet assigned, and 'open' shows assigned emails not archived. Thats a little un-intuituve as an email is 'open' even if it is assignedZoho Teaminbox and Zoho CRM
Hi, I see you have a new feature to associate emails in teaminbox to crm in a related list https://www.zoho.com/teaminbox/whats-new.html I would be great if you could add a picker in teaminbox so teaminbox users could manually associate an email threadMove email between inboxes?
Is it possible to move emails from one team inbox to another? We would like to be able to have a single "catch-all" inbox for incoming requests, and then move the email to the appropriate department inbox. I was hoping we would be able to accomplish thisWhatsapp Calls & User Informatio
Hello, if integrated Whatsapp with Zoho Team Inbox, what does it happen with calls? They can no longer be attended as they used to be through whastapp business app? Also informatión such as profile picture is not displayed, will that be fixed? How canTeamInbox Rules Not Working
I have set up very basic rules, both at a team and personal level, but nothing works. E.G. Trigger: Inbound Message From: [sender email address] Has Attachments Apply Tag: [tag selected] The above ruleset is very broad and should automatically tag allTeamInbox - Unread
In Teaminbox there's a view "Unread" We've played around with it, no one understands what it does or how it works. In the documentation it says "Unread - This is the global view of all your unread messages irrespective of the teams or inboxes." That'sTags Not Working On One Specific Email
One particular Email in our TeamInbox produces an error when any member of the team tries to tag it:O365 authentication error
How do we associate the shared email address, with the zoho user id? we cannot get o365 authentication to be approved due to error "authentication failed due to selected emaild is not matched with registered emaild" all is good on office side, so amBUG - Labels Not getting applied - Rule
Hello, I have a rule where if sent an email to a domain @domain.com or receive an email to that domain it auto puts a label to it. It is not working unfortunately since several days/weeks ago. I would be very grateful if you could check it. It used toAdding Contacts by Bulk to Each Team Inbox
Hello, Is there a way that we can import contacts by bulk? We already set up the team inboxes but unintentionally missed adding the contacts. If adding them by bulk is not possible, what alternative options we can perform to achieve this goal?Trash - Delete All
We use 6 inbox shared (via IMAP). The Trash bin contains a lot of messages. Is it possible to delete them all permanently? Is there a rule to empty trash bin after xx days? Deleted permanently message in TeamInBox are deleted permanently in the relatedBug on email coment section
Hello, email coment sections loads indefintely. I believe it is a bug as I can not see any kind of message and loading gif appears permanently.Integration with Zoho Books and Team Inbox
Hello, now with the new release of Whatsapp inside Zoho Team Inbox it makes more sense than ever to be able to sync contacts between Zoho Team Inbox and Zoho Books. For our organization Zoho Team Inbox Contacts module is completely useless due to notpersonal inbox with zoho one
personal inbox with zoho one We are not able to create personal inboxes :( We get this error: "With your current subscription you cannot create private inboxes." We use Zoho One... How can we upgrade our subscription and use personal inboxes?From address in personal inbox
Hello, I have set up a personal inbox in Teaminbox via email forwarding from my Zoho Mail account. I would like to use the email address of the team as from address in my personal inbox, but can not choose it and cannot create it as personal sender address,Teaminbox not receiving messages from Apple email accounts
All emails sent from the following Apple email domains to our Teaminbox are failing to be delivered: mac.com me.com icloud.com I have tested this with our staff Zoho mail accounts, no problems there. These messages are only failing to get delivered toOffice 365 Shared Mailbox's - TeamInbox
Hi There, I'm currently on a trial of TeamInbox and finding it great but wanted to ask if it's possible to add our O365 Shared Mailboxes in. Had no problems with personal but I just get a message saying "Sorry, request cannot be actioned". How do I goTeaminbox attachments are blocked for one user
One user in our team can no longer download attachments from Teaminbox. Details: User can download attachments from Zoho personal email Attachments from Teaminbox are blocked (see attached) Issue happens in different browsers Issue only impacts one singleshowing 2 sent emails
Hi Zoho TeamInbox has started showing 2 sent emails when sending from it. It only sends the email once however. I have tried turning off the "save copies of messages in the sent items folder" setting which does work, however we still use outlook for ourDelay in Email Delivery on Zoho Inbox Compared to MS Outlook using IMAP Office 365
Hello, I'm experiencing an issue with email delivery delays in my Zoho TeamInbox when compared to Microsoft Outlook. Both accounts are set up using the IMAP protocol. Detailed Description: Email Account Setup: I have set up my email account to be accessedSeveral Requests
Hello, is there any update on the following? * Scheduling Emails * Automatic Schedule Backups on Zoho Workdrive * Moving Emails Between InboxesMultiple Issues
Hello, We have encountered several issues and setbacks setting up our TeamInbox 1. Inability to change the Sync From date value in the IMAP inboxes. If we want to change them we need to delete the entire inbox and add them back. 2. Inability to modifyIf all emails from Zoho Team Inbox are routed through Zoho Mail can the features on Zoho Mail be used?
Zoho Mail has a ton of features that unfortunately Zoho Team inbox lacks. Some of them are the integrations. Taking into account there is a integration for example with Zoho Books where all emails are shown on Zoho Books. Can this also be done with ZohoTeamInbox Rules : Tags actions
Hello, I'm taking TeamInbox in hand. Sorry if i'm wrong, rules are heavy to manage (beacause of an issue ?). After many test it's apear that : if actions to perform are multiple and one can't be done, any actions ocurres. For exemple : Adding a tag witchEmail Error
Hi Team, Good Morning. Please advise on the below error that I'm facing right now. I can't reply or send a new email through the team box. I have attached the screenshot of the email view. Please advise. ThanksTeamInbox : Fast access filter button
Hello, I'm taking TeamInbox in hand. Sorry if i miss an allready exiting option. Fast filter option of reseach in TeamInbox are a so poerfull option. Thanks for the genius adding these :) I wish we could have one more button for adding a filter with tags,answer assigned emails without access to inbox
answer assigned emails without access to inbox We want to assign emails to our employees and our employees should now be able to reply to these emails that have been assigned to them. HOWEVER, the employees should not have access to the inbox. They shouldHow to sync read mails to GMail?
Hello I am testing Zoho TeamInbox but I have an issue with my connected GMail account. Whenever I read a mail in TeamInbox or even reply to it, the email stays as "unread" in GMail. Is this normal behaviour? I thought that with the 2-way sync of IMAPTeam inbox error
We are getting an error on one of our team inboxes (FP Sales Inbox) We need technical support.How to Recall emails send from Teaminbox
How to Recall emails send from Teaminbox ?can you add Gmail label to zoho team inbox ?
can you add Gmail label to zoho team inbox ?Update Notification Post
Hello, I have just signed in today to Zoho Team Inbox and saw there is an update on for example the sidebar. It would be great if you could post it on the forum so we can see all the changes that have been made. Sincerely, AngelZoho TeamInbox: not able to send e-mails
Hi. I' am getting the attached error while trying to send e-mails from Zoho TeamInbox. What could I do to solve this problem?Important emails are going to spam
Hello: We noticed today that some very important emails are being placed in the spam folder. To make it worse, the search function doesn't seem to include the spam folder. How can we change our spam filters?Personal and Lifestyle
What is a Personal and Lifestyle? If you're looking as long as a argument for your next commodity consider writing about a personal experience or lifestyle topic. When you're dealing with writer's block, one of the quickest ways to overcome it is to eyeUnable to send email.
Hi Zoho Teaminbox was working without any issue yesterday but when we try to send a email today we get the following error: Error while processing the request! javax.mail.AuthenticationFailedException: 535 5.7.139 Authentication unsuccessful, the userZoho TeamInbox is down
We continiously get an error when we try to open an inboxZoho Team Inbox is down
Messages can not be displayed as of now. It pops the error "Lo sentimos, se produjo un error interno al listar los mensajes en la bandeja de entrada. Repita la operación." and "Sorry, this action could not be performed now due to an internal error. PleaseTeaminbox forward mail
Hi Guys, I'm trying to set a forward on a teaminbox account, is this possible? I had a look at the inbox rules and don't see any way to forward from there either.Automatic Forward and personal mailbox
Hello there, I'm testing TeamInBox right now and I globally find it great ! However, I have two pain points. I would like to know if the features exists or not. And if not, if it's in your roadmap : Is there a possibility to set a personal inbox ? (easierNext Page
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Launching multichannel inboxes in Zoho TeamInbox!
Dear all, We're thrilled to announce a major milestone for Zoho TeamInbox—your shared inboxes are now multichannel! Introducing multichannel inboxes in Zoho TeamInbox! Set up a unified shared inbox to hold all of your relevant messages, no matter whereNew guidelines of Google and Yahoo
Dear users, Google and Yahoo have introduced their new guidelines for email standards to take effect starting this month. To protect their users from spam and fraudulent emails, they've mandated email authentication for the emails sent to their users.Announcing new pricing plans for Zoho TeamInbox
Dear all, After extending an introductory offer to our customers for almost one and a half years, we are now announcing our pricing plans . We'll have two plans defined as Starter and Professional annually at $5 and $7.5 respectively. These pricing plansAssociate multiple sender addresses with your inbox
Hello all, We have recently made changes to the inbox creation flow in Zoho TeamInbox. You can now create and associate multiple sender addresses with your inboxes to use them while sending out emails. Why should you associate sender addresses withMeasure your team performance with Analytics
Hello all, While working as a team, it is always important to stay updated about the team's performance, so you'll know what you're doing well and where you should put more effort. To enable this, we are introducing Analytics in Zoho TeamInbox where
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Bulk Importing Personal/Shared contacts via csv or excel
Hi, Is there a way we can add multiple contacts or import a contact list to the personal or shared inbox? Please assistOffice 365 Shared Mailbox's (follow up)
I saw this post, https://help.zoho.com/portal/en/community/topic/office-365-shared-mailboxs-teaminbox and the answer from Jaffrina, but I'm not sure if it's correct. My goal : configure a incoming IMAP channel with a Shared mailbox from Office 365. TheTeamInbox down?
Hi everyone, we are getting message "Sorry, this action cannot be performed due to an internal error. Please try again later. We are on the Canadian data centers. Can someone please confirm if the service is down? Thank you! F
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