Zoho Workdrive TS local storage location?
Hi Guys, i am trying to understand the logic behind Workdrive TrueSync and where it stores the "offline" files on MacOS Big Sur. (I want to "backup" this offline files by dropbox sync to the dropbox, for this i need to find the "storage path" of the local
Email In To More Than One Team Folder
Hello, We are a School and we use a test platform that emails individual test results for each student for each test in the form of a PDF attachment. Looking at the Email-In feature it appears Work Drive can only have one folder for this. Is that correct?
Retention Period of Deleted/Trashed files/folders
Hello, where can I find information about retention period for folders and files during which I can restore data? thanks!
Zoho Writer saves to Zoho Docs by default, can't change to WorkDrive.
I'm on a trial of Zoho One. Zoho Writer's default save location is Zoho Docs despite Zoho Docs not being activated in Zoho One (WorkDrive is). I have to change the save location to WorkDrive via the dropdown selector but if I forget, it saves to Docs
Zoho Workdrive Desktop Sync for Ubuntu 19 / 20?
Hi everyone, I tried to install Zoho WorkDrive Desktop Sync in Ubuntu 19 and 20, but dosen' t work. I followed the steps: https://help.zoho.com/portal/en/community/topic/how-to-install-zoho-workdrive-desktop-sync-for-ubuntu Any update about? Thanks for
label requirement for external shares
Dear Zoho Workdrive team why do I always have to give a label to external shares? There hasn't been a single situation in which I needed that. Having the folder name as label is clear enough. For creating external shares, can you please autopopulate the
WorkDrive True Sync not working on MacOS 11 Big Sur
Since updating to macOS Big Sur, I've been unable to use WorkDrive True Sync. This seems to be a common issue with Desktop sync applications for cloud storage, Google Drive Backup and Sync had a similar issue (https://support.google.com/drive/thread/55040500?hl=en)
how to convert existing microsoft word excel and powerpoint into writer sheet and show?
I want to use writer, sheet and show (zoho office suite) but currently using microsoft office (word, excel and powerpoint). How do i convert all my files into (zoho office suite) and completely get away from microsoft office in my laptop? I want to use zoho office suite offline.
Upload failed
I keep getting upload files when adding files via Safari on iPad or macOS - I can upload files via the iOS app only. Is there ongoing issues with work drive currently?
Zoho Workdrive - Client Users - Issues
I found an announcement (posted 1 month ago) about "client users" where one of the MVPs had commented about the price of adding client users. I agree the price of adding client users is a lot more than in other products, like MS Teams, Asana and Monday.com
Workdrive not integrated with the rest of Workplace?
Hi, We are a small non profit organisation that looks after land for residents of a housing development. We have signed up for Workplace Pro however despite WorkDrive being the folder collaboration tool highlighted as being part of the core system, it
Can't Draw on Pictures migrated into WorkDrive
"Draw" feature in MS Photo app is greyed out when using WorkDrive. It worked perfectly when using Google Drive. What's up with that? It's very Crucial!
Zoho Workdrive hogging CPU resources / not working like Google Drive FileStream
Hello, I recently migrated all our company files over the Zoho Workdrive. I have installed the Windows version of Truesync onto my Dell XPS 13. Since then, my CPU usage has been extremely high and when I check Task Manager I can see that Workdrive is
Ask the Experts 02 - A live Q&A on Zoho WorkDrive's User Management
We are thrilled to bring you the second edition of our "Ask the Experts" community series, conducted by our WorkDrive panelists. On February 24, 2021, our WorkDrive experts will be available to answer your questions for four full hours. In this month's
Sharing to external party
Hi Zoho, In the workdrive it's possible to share a folder. When I want to share it to a third party I like to change the access level, so my customer can download a file. (see attachement) I like change the access level, but that is impossible. Am I missing
File sharing with data request and syncronization with crm
I saw that it is possible to share a file through a link and request data entry (name, email, phone) for viewing / downloading the file. When the data is entered, I would like to be able to create / updatea leads/contact on crm it's possible? or is the
Upload a video into Drive and getting this error while playing the video file
Whenever I upload a MP4 file into workdrive, I am getting this error while trying to play the file online. The file opens up when we try to download and then play but since I dont want to give download access to external users, they should be able to preview and play the files online. The error says "Sorry, we couldnt generate preview of the file, please download to view"
What happen with old URls when you insert a custom domain on Wordrive
I have many shared links that my clients are using. If I change the workdrive URL to my website URL does the link will still work?
Video Tip #8: Locate files instantly with WorkDrive's global search
Hello everyone, We hope you and your loved ones are safe and sound. We're back with another video tip for you, this time about how you can quickly find the files you need with WorkDrive. Have you ever been in a situation where you had to keep your
Workdrive External File Share - Not Working
Whether sharing a single file or a folder using Workdrive External Link sharing, we are getting errors trying to retrieve the file/folders. Tried on Chrome, Firefox and Edge, same results for each. Tried copy/paste link, open from external email, same
Email notification when a new file is uploaded
My question is quite similar with https://help.zoho.com/portal/community/topic/email-notification-13-9-2018 We would like in a specific Workdrive folder when someone uploads a file then some of our organisation users to be notified with email! Is it possible?
Email Notification
Can an email be triggered to admin when a new document is uploaded by team member
External Share > Edit: Cannot Create Zoho Files
Hi Zoho, When we create an external share link with Edit permission, our external users are unable to create a Zoho file (Zoho Writer, Zoho Sheet and Zoho Show). They can only upload files. They can edit the Zoho files if we create them internally and
File doesn't read workdrive truesync storage
Hi Zoho, some file we can't open workdrive truesync but same file are open in cloud , I share in screenshot which in show error . Please help me about this issue .. Thanks
External Share > Edit: Cannot Create Zoho Files
Hi Zoho, When we create an external share link with Edit permission, our external users are unable to create a Zoho file (Zoho Writer, Zoho Sheet and Zoho Show). They can only upload files. They can edit the Zoho files if we create them internally and
Workdrive / ZSearch: searching for parts of file name does not work
I have a file in workdrive with the name "Kaltakquise" ("cold calling" in German). Now when I use the search bar in Workdrive or Zoho Search to search for "akquise" I get no results. Searching for "Kaltakquise" works fine, though. So it seems like Workdrive
Custom domain name for external file sharing
We would like to share files with our customers directly from Workdrive. For reasons of trust and branding, we need to use a custom domain in the download link. Instead of https://download.zoho.eu/v1/workdrive/download/0zx7c4b3a391271c449baa73afec2fddfddf9b9cf7 In needs to be https://download.custom.domain/v1/workdrive/download/0zx7c4b3a391271c449baa73afec2fddfddf9b9cf7 This is already implemented in e.g. Zoho Forms.
Video Tip #14: Restore deleted data in My Folders
Hi everyone, We're excited to be back with our video tip of the week. We hope these tips help our WorkDrive community learn more about the essential features of your favorite online collaboration software. Have you ever accidentally deleted a work-in-progress
Migrate Zoho Docs files to Zoho WorkDrive
How to Migrate Zoho Docs files to Zoho WorkDrive?
Ask the Experts 01 - A live Q&A on Zoho WorkDrive Features
Join the WorkDrive experts for our first ever "Ask The Experts" session! We are delighted to launch the first edition of our new "Ask the Experts" community series, conducted by our WorkDrive panelists. Our WorkDrive experts will be available to answer
Automatic folder creation in workdrive
Hi guys, Happy new year! We have completed Zoho CRM and Workdrive integration! Here is what we are trying to achieve and not sure if it is possible or not. We provide different immigration services such as student visa, work permit, Permanent Residency
API And multilingual show ????? as document title
When uploading a Hebrew document manually - there is no problem. When uploading a Hebrew using API (Zoho creator deluge call - zoho.workdrive.uploadFile(<file>, <folder_id>, <file_name>, <override_name_exist>, <connection>); The title of the document
Insert photo stored on Workdrive into Zoho template
Insert photo stored on Workdrive into Zoho template I need to create template to send to my prospect and like to use the Image URL but I get error message '' Unable to download image from specified URL. '' Can you see how to set up Folder in Zoho
Workdrive error when added to G-Suite
I have added Workdrive to my G-mail inside G-Suite and it loaded fine. It showed up fine and when I tried to connect to a document that was emailed to me, this happened. I've uninstalled and reinstalled twice but it now has this same problem. Does it
Is there a way to restrict external users from seeing what other external users have uploaded?
We have a situation where we would like for our clients(external users) to be able to upload their files with secure information to an upload folder. In our situation there are too many clients (600+) for us to create an individual link for each client.
WorkDrive Desktop sync
Hi all, when I delete a file within windows, desktop sync also prompts me to confirm the action. You can select “do not show this message again until desktop sync restarts”, but is there a way of never showing this message again and making it perma
Export Custom Fields
I am considering recommending Workdrive for a client who wants to manage 10,000 digital assets (photographs). They will want to use custom fields to add information to these photos. My issue is that (as far as I can see) there is no way to export all
How to directly go to the folder having the file which is being used?
Hi Zoho team, We use Zoho One and usually share links of files (saved on Workdrive) through Cliq. Many times when viewing such files there is a need to refer to other files stored in the same folder where the current file is saved. Is there any button
Workdrive external link
I think the CRM - Workdrive integration is good, and want it to take it a step further. 1) Is it possible to have a shareable link which a customer can upload into the workdrive folder, which is linked to the CRM? Currently, you need to go to CRM > Create
Video Tip #21: Authorize who creates Public and Private Team folders in your team
Hello everyone, Today's video tip will show you how you, as a Team Admin of your WorkDrive team, can control who creates Team Folders within your team. Team Folders in WorkDrive are created to store and access files created for a particular project, team,
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