Managing a portal

Rename a portal

1. Go to Portal Settings > General, from the Portal page. The details of your portal will be displayed.
2. Modify the Portal name and the Organization name.
   

To view the event listing page for the portal

1. Go to Portal Settings > Branding > Subdomain tab, from the Portal page.
2. Click the domain URL below the Domain text box to navigate to your organization's event listing page. This is where all the events in your portal will be displayed.
   

Note: 

1. Your organization's event listing page is a public page and can be viewed by anyone who has the URL.
   
2. To display an event from your portal in your portal's event-listing page, ensure that you have selected the Portal Event-Listing Page option under Event Visibility Settings of the Design tab on the Website Builder.

The event-listing page for your portal is a paid feature enabled based on your subscription plan.

Set up the portal's landing page 

Add a favicon and logo for your portal's landing page. Your portal's landing page will list all the events inside the portal. This page is public can be viewed by your attendees.

 

To add a logo

1. Go to Portal Settings > General, from the Portal's page. 
2. Click Upload under Logo in the Manage Portal Logo and Favicon section.
   
3. Keep your logo up to date using the following actions:
1. Click Change to modify the logo.
   
2. Click Delete to remove the logo.
   

Note: You can also view and manage the portal's logo from the Overview tab under the Branding tab in your portal settings.

To add a favicon

1. Go to Portal Settings > General, from the Portal's page. 
2. Click Upload under Favicon in the Manage Portal Logo and Favicon section.
3. Keep your favison up to date using the following actions:
1. Click the Change link to modify the favicon.
   
2. Click the Delete link to remove the favicon.

Invite your team to the portal

1. Go to Portal Settings > Portal Members > Portal Members tab, from the Portal's page. 
2. Click Invite Portal Members.
   
3. Enter the email addresses of people you want to invite into the portal. Separate email addresses with commas.
   
4. Choose the role of the member.
   

Note: Admins will be listed in the Members tab after they have accepted the invitation that is sent to their email.

To re-invite an admin

1. Go to Portal Settings > Portal Members > Portal Members tab, from the Portal's page. 
2. Open the dropdown of the invited admin and click Re-Invite.
   

Remove an admin from your team

1. Go to Portal Settings > Portal Members > Portal Members tab, from the Portal's page. 
2. Click Delete for the member you want to remove.
   
3. Click OK in the resulting dialog box.
   

Note: If an admin happens to be the only organizer for any event, you will be prompted to assign another owner to take care of that event before you can remove the admin from the portal.

Switch between portals

Enter and manage multiple portals by switching between portals that you own or are a part of without signing in and out of Backstage.

1. Click the User Avatar in the top-right corner. 
   
2. Click Switch Portal in the right sidebar. The Portals page will be displayed with the list of all portals you own or are a part of.
   
3. Click the portal name to open it. 
   

Note:

1. Your main portal will be labeled as Default portal on the Portals page. Every time you sign in to your Backstage account, you will be navigated to this portal automatically.
   
2. To make a different portal the main portal, click the Make default button associated with it.
   

Leave the portal

1. Go to Portal Settings > Portal Members > Portal Members tab, from the Portal's page. 
   
2. Click the Leave button associated with your name.
   
3. Select an admin from your portal in the resulting dialog box to be the new portal owner.
   
4. Click Assign and Leave.

• You'll be removed from the portal.
  
• The new portal owner will automatically be made the organizer for all the events in which you were the sole organizer but will not replace you in events that had organizers other than you. 
  

Note: If the nominated admin does not accept the request in seven days, you will be added back into the portal as the portal admin.