Privacy and security
This page is applicable for Bookings 2.0 version only. To view the equivalent Bookings 1.0 version, please check this page.1. In a nutshell
Zoho Bookings' topmost priority is to provide secure software and ensure protection of users' information and organizational data. The following features help you to protect sensitive information and stay GDPR (General Data Protection Regulation) complaint:
2. Feature availability
- HIPAA Support and disabling the Anti-spam disclaimer feature is available for the Premium plan, while the Data Deletion feature is available for all plans.
- The above features can only be accessed by super admins and admins.
3. Anti-spam disclaimer in email notification
In email notifications sent to both customer and Bookings user, the footer contains anti-spam disclaimer text, as shown in the below image. To send notifications without this content, you can disable it using the below steps.
3.1 Steps to disable anti-spam disclaimer
- Click the Admin Center icon
in the top-right corner of the Bookings menu bar.
- Select Privacy and Security under Data Administration.
- Disable the Anti-spam Disclaimer toggle. Once the toggle is disabled, the email notifications will no longer have the anti-spam disclaimer content.
4. HIPAA support
Zoho Bookings protects sensitive health information of your customers that can identify an individual in a HIPAA compliant manner. Learn more.
5. Data deletion
When a customer books an appointment, they can add guest email addresses to attend the appointment along with them. These guest email addresses can be deleted from the Bookings application using the Data Deletion feature.
5.1 Steps to delete guest email addresses
- Click the Admin Center icon
in the top-right corner of the Bookings menu bar.
- Under Data Administration, select Privacy and Security.
- Under the Data Deletion section, enter the guest email addresses to be deleted in the text area and click Delete.
In addition to the above product security features, you can also take a look at our security white paper to learn about our organization- and infrastructure level security measures from this link: https://www.zoho.com/security.html