Business Booking Page
1. In a nutshell
A Business booking page serves as a centralized page/dashboard that showcases all the workspaces in your organization. This allows you to manage all event types by sharing your single business booking page link. This also allows customers to explore and book services across workspaces from one unified page.
Info: There are also four other types of booking pages.
Info: There are also four other types of booking pages.
- Workspace booking URL – The page that displays all services offered under a specific workspace.
- Service booking URL – The page that allows customers to book a specific service or event type directly.
- Staff booking URL – The page that shows all services offered by a particular staff member for direct booking.
- Resource booking URL – The page that allows customers to book services associated with a specific resource, like a room or equipment.
2. Feature availability
Business booking page
- Roles
- Super admin and admins can access and manage the settings of the business booking page.
- Managers can only view the settings of the business booking page.
- Staff cannot view or access the settings of the business booking page.
3. Overview
In organizations with multiple departments or service categories, sharing separate booking links for each workspace or event type can lead to confusion and back-and-forth coordination with customers. To avoid this and streamline the scheduling experience, it's essential to offer a single, unified access point for all services.
Zoho Bookings provides a Business Booking Page that displays a consolidated list of all workspaces under your organization. This centralized page simplifies navigation, reduces friction, and offers your customers a seamless way to explore and book the services they need all from one place.
You can automatically redirect customers to a fallback page (workspace, business, or external URL) in case of accessing an incomplete URL with the Business Booking Page:
4. Use case
Consider a software company that operates multiple departments such as support, infrastructure, training, and consulting, each managed under a separate workspace in Zoho Bookings. Sharing individual workspace links with customers leads to frequent back-and-forth coordination.
Solution with Business booking page:
- By setting up a Business booking page, the company provides a unified booking page experience where customers will have an opportunity to explore the event types across different workspaces and then make the required booking.
- The admin can also set up a redirect URL to ensure that if a customer uses an outdated or broken link, they are still directed to the correct business booking page, thereby preventing failed attempts.
5. Steps to access the Business Booking Page
- Click the Settings
icon at the top-right corner and then General.
- Select BusinessBooking page URL and then click Copy to share the booking page link to your clients and let them book an appointment.
5. Redirect URL
Redirect URL helps guide customers to the correct page if they land on an invalid or incomplete booking link, ensuring a smooth experience and avoiding confusion from broken or incorrect links.
Steps to configure Redirect URL
Steps to configure Redirect URL
- Click the Settings
icon at the top-right corner.
- Select Custom Domain.
This setting configured at the business level and applies across all workspaces.
Here, you can choose to redirect customers to one of the following:
First workspace booking page – Takes customers to the booking page of the first listed workspace.
Business booking page – Displays all workspaces under your business in a single view.
External URL – Redirects to any custom webpage outside Zoho Bookings, like your website homepage.
Example:
If a customer accesses a broken URL like:https://bookings.zoho.com/yourbusiness/invalidlink
and you’ve set the redirect URL to the business booking page, they will be taken to:https://bookings.zoho.com/yourbusiness.
6. Additional options
- You can configure customer login preferences at the business level to control how customers access the booking page. You can choose to allow guest login, registered user login, or enable both options.
- You can customize the naming conventions used in your booking URLs—such as workspace, business, or location—using the Custom Labels tab at the business level.
- The configurations done at the business level will be applied to all the booking pages.
- You can customize the appearance of the Business booking page by modifying the theme
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