Based on the severity of the issues, the project teams will be involved in handling issues with the appropriate level of care. Activities such as prioritizing the issues, determining a deadline, and measuring the severity level, need a well-planned meeting. The GoToMeeting extension for Zoho BugTracker helps you to manage your meetings from within your Zoho BugTracker account. You can schedule meetings, view upcoming meetings, and join a particular meeting all in one place with just a few clicks. You need an active GoToMeeting account to use this extension.

Installing the extension

1. Navigate to  > Marketplace > All.
2. Search for and click on GoToMeeting for Zoho BugTracker.
3. Click Install.
4. Agree to the terms of service and click Install.
5. Under the General section, select the profiles, projects, and users you want the extension to be shared with or given access to.
   
6. Agree to the terms of use.
7. Click Install Extension.
8. Under the Connections section, click Authorize. Sign in with your Zoho credentials.
9. Click Authorize. Sign in with your GoToMeeting credentials.
   

Scheduling meetings

Whenever you need to invite specific people for meetings, you can create a meeting and share the meeting URL with them through email. To do so, you can access the extension from the top band.

1. Click the Extensions icon () at the top-right corner of your top band.
2. Click GoToMeeting from the app menu. The Schedule Meeting page will open in the right panel.
   
3. Enter a Meeting name.
4. Enter the Date on which the meeting is to be scheduled.
5. Enter the Time Zone.
6. Enter the Time and Duration of the meeting.
7. Click Save. You will get a meeting URL, which can be shared to invite people for a meeting.

View/Join upcoming meetings

You can view all your upcoming meetings from the Meetings List tab of the extension widget. Click the link provided in a meeting's details to join the particular meeting.

1. Click the Extensions icon () at the top-right corner of your top band.
2. Click GoToMeeting from the app menu.
3. Click Meeting List. The list of all the upcoming meetings scheduled by you will be listed along with the meeting link.
4. Click Meeting Link to join the meeting.
   
5. Click  to edit the meeting details.
6. Click  to delete a meeting scheduled.

Join a meeting with the Meeting ID

When you receive a GoToMeeting invite, you can join using the meeting ID. Use the Join Meeting tab to join the meeting.

1. Click Join Meeting to join a meeting scheduled by others.
2. Enter the nine-digit Meeting ID and click Join.
   

Scheduling task-related meeting

To schedule a meeting with the team members linked to the task of a project, access the extension from the task details page. The meetings scheduled on this page will be visible to all the members linked to a particular task.

1. Open a project from your project list.
2. Click Tasks in the left band.
3. Open a task from the listed tasks.
4. Click GoToMeeting tab in the task bar.
5. Under Meeting History, the last five meetings of the previous calendar days will be displayed.
6. Click Schedule/Join Meeting in the right-top corner.
   
7. Click Add Note to include any meeting notes.
8. Under Description, add your meeting notes and click Add. The added notes will be visible to all the team members.
   
9. Click Delete to cancel a meeting.

To Schedule Meeting

1. Enter a Meeting name.
2. Enter the Date that the meeting is to be scheduled.
3. Enter the Time Zone.
4. Enter the Time and Duration of the meeting.
5. Click Save. The meeting link generated will be displayed in the Comments tab.
   

To Join Meeting

1. Go to Join Meeting tab.
2. Enter the nine-digit Meeting ID.
3. Click Join.
   

Uninstalling the extension

1. Navigate to  > Marketplace > All.
2. Click Installed.
3. Click GoToMeeting for Zoho BugTracker.
4. Click Uninstall.