How to manage topic subscriptions in workflows?
Zoho Campaigns allows you to use workflows to get your contacts subscribed to topics. To manage topic subscription in workflows:
- From the Navigation toolbar, select Automation and click Workflows.
- Click Create Workflows on the top-right corner.
- Select a workflow template available and click Use Template or click Custom Workflow to design your own workflow.
- Drag and drop a trigger from the panel on the left onto the canvas and configure it.
- Drag and drop Subscription Management action component from the left panel under Process section onto the canvas and click Configure
- Choose to either add topic subscription for contacts, remove topic subscription for contacts, mark contacts as non-marketing or unsubscribe contacts from all topics.
- When you add a topic subscription for your contacts, select a topic and a lawful basis of communication.
- Click Done.
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