Configuring Process Completion Email
Under Approvals > Process Completion Email, you can configure email templates to trigger email notifications when the final approval status of an entry is approved/denied.
You can configure the Process Completion Email under the following sections:
Configuring the Final Approval Email template
The Final Approval Status is the status of the form entry after crossing all the levels of approval in the Approval Process. If the Final Approval Status of a record is Approved, you can trigger an email notification.
To configure the template for the email to be triggered on final approval,
- Navigate to Approvals > Process Completion Email and click Configure under Final Approval Email.
- Specify the From and To email addresses, Subject, and Message of the email.
You can select the email address of your org users as the From address by clicking the Add Sender Email option in the dropdown.
You can merge values from the form responses in the subject and the message using the Merge Tag. - You can choose to include attachments, send a PDF copy of the form entry and add merged documents as attachments to the email.
- Click Save.
Configuring the Final Denial Email template
The Final Approval Status is the status of the form entry after crossing all the levels of approval in the Approval Process. If the Final Approval Status of a record is Denied, you can trigger an email notification.
To configure the template for the email to be triggered on final denial,
- Navigate to Approvals > Process Completion Email and click Configure under Final Denial Email.
- Specify the From and To email addresses, Subject, and Message of the email. You can merge values from the form responses in the subject and the message using the Merge Tag.
- You can choose to include attachments, send a PDF copy of the form entry and add merged documents as attachments to the email.
- Click Save.
Note: You can send Final Approval and Final Denial emails to specific addresses mapped with assign value on choice-based fields like Checkbox, Dropdown, Radio, Multiple Choice, and Image Choice.
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