How to enable eDiscovery in Zoho Mail?
Log in to your Admin account at https://ediscovery.zoho.com
The eDiscovery portal welcomes you with a small intro to email retention and eDiscovery.
Click the 'Enable eDiscovery' button to enable eDiscovery for your organization.
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Related Articles
I want to enable retention for only a few user accounts. How do I configure that?
The 'Users' tab gives you an overall view of the organization's users and their eDiscovery status (enabled / disabled). Administrators can manually enable or disable eDiscovery service for users joined newly or for whom the service was already ...When users are added to the organization, is there a way I can automatically enable eDiscovery for them instead of having to enable it for each new user manually?
Yes, as an administrator, you can mark the checkbox for auto-enable for new users in the eDiscovery portal to enable eDiscovery for the new joiner automatically. This option is available under the 'Settings' tab. This means, every time a new user ...How will enabling retention affect the storage?
Generally, the user's allotted storage capacity is shared by the User's mailbox + eDiscovery + Backup. For instance, a user is allotted an overall storage of 100 GB. This storage can be used for any Zoho Mail feature that requires data to be stored. ...When should I enable backup?
Backup can be enabled either when eDiscovery is not available or is running simultaneously. However, unlike eDiscovery, email Backup will only retain the deleted mails of the employees in the Backup portal. The administrator can recover them from the ...What is the default retention policy?
The default retention policy determines the period for which the emails of all users in the organization would be retained. The default retention policy for your organization can be set by your Administration while enabling eDiscovery. By default, ...