Groups - Convert a Group to Department | Admin Guide - Zoho One

Convert a group to a department

  1. Sign in to Zoho One , then click Directory in the left navigation menu.
  2. Go to Groups, then click on the group you want to convert as a department.
  3. Click Convert to Department.
  4. Enter the name of the department head in the Department Head field.
  5. If one or more group members are present in other departments as Moderator or Member, there will be a conflict when adding those members to this department. To resolve the conflict:
    1. Check Add as follower to convert all the conflicting members in the group to followers of this department. They will have access to all the resources of this department, but will only be considered members of their primary department.
    2. Check Remove from previous Department to remove all the conflicting members in the group from their previous departments and retain them as members of this department.
    3. Check Remove from this Department to remove all the conflicting members from this department. They will continue to remain a Member in their primary department.
       NOTE: All the other non-conflicting members of the group will be considered Members of this department. 

  6. If a specific action has to be chosen for a specific conflicting member of the group, click Manage. Choose one of the above options, then click Add.

    NOTE: If none of the above options is chosen, then all the members of the group will be converted to followers of this department by default.
  7. Click Convert.

See also:


















      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsRetailOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceForms for Solopreneurs
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Forms for Government
                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic FormsInsurance
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsWufoo alternativeEncrypted Forms
                              Accessible FormsTypeform alternativeSecure Forms

                              WCAG

                                          Create. Review. Publish.

                                          Write, edit, collaborate on, and publish documents to different content management platforms.

                                          Get Started Now






                                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                Manage your brands on social media

                                                                  Use cases

                                                                  Make the most of Zoho Desk with the use cases.

                                                                   
                                                                    

                                                                  eBooks

                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                                   
                                                                    

                                                                  Videos

                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                                   
                                                                    

                                                                  Webinar

                                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                                   
                                                                    
                                                                  • Desk Community Learning Series


                                                                  • Meetups


                                                                  • Ask the Experts


                                                                  • Kbase


                                                                  • Resources


                                                                  • Glossary


                                                                  • Desk Marketplace


                                                                  • MVP Corner



                                                                    Zoho Sheet Resources

                                                                     

                                                                        Zoho Forms Resources


                                                                          Secure your business
                                                                          communication with Zoho Mail


                                                                          Mail on the move with
                                                                          Zoho Mail mobile application

                                                                            Stay on top of your schedule
                                                                            at all times


                                                                            Carry your calendar with you
                                                                            Anytime, anywhere




                                                                                  Zoho Sign Resources

                                                                                    Sign, Paperless!

                                                                                    Sign and send business documents on the go!

                                                                                    Get Started Now




                                                                                            Zoho TeamInbox Resources





                                                                                                      Zoho DataPrep Demo

                                                                                                      Get a personalized demo or POC

                                                                                                      REGISTER NOW


                                                                                                        Design. Discuss. Deliver.

                                                                                                        Create visually engaging stories with Zoho Show.

                                                                                                        Get Started Now









                                                                                                                            • Related Articles

                                                                                                                            • Groups - Overview

                                                                                                                              Groups are used in Zoho One to simplify user management. Groups allow you to provision app access to and to enforce security policies for multiple users simultaneously. Besides this, if you have added Zoho Mail, you will be able to create email ...
                                                                                                                            • Edit group and department details

                                                                                                                              In the mobile application: For iOS devices: Open the Zoho One app on your mobile device, then tap in the bottom-right corner. To edit a collaboration group's details: Tap GROUPS, tap on the collaboration group which you want to edit. Tap in the ...
                                                                                                                            • Delete group or department

                                                                                                                              In the mobile application: For iOS devices: Open the Zoho One app on your mobile device, then tap in the bottom-right corner. Tap GROUPS, tap on the group you want to delete. Tap in the top-right corner, then tap Delete. Tap Delete in the pop-up ...
                                                                                                                            • Manage groups with MDM

                                                                                                                              By enabling MDM for a group, you can collectively manage the devices of the users present in that group. When you associate profiles or distribute apps to a group, they will be associated/distributed to all the devices present in that group. You can ...
                                                                                                                            • Set up Zoho One

                                                                                                                              Sign up for Zoho One   If you're new to Zoho, follow these steps: Go to Zoho One's homepage , then click START YOUR FREE TRIAL. Enter all the requested details, then click GET STARTED NOW. Go through the onboarding tour, choose a category to start ...
                                                                                                                              Wherever you are is as good as
                                                                                                                              your workplace

                                                                                                                                Resources

                                                                                                                                Videos

                                                                                                                                Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                eBooks

                                                                                                                                Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                Webinars

                                                                                                                                Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                CRM Tips

                                                                                                                                Make the most of Zoho CRM with these useful tips.



                                                                                                                                  Zoho Show Resources