Manage Audit Logs | Online Help | Qntrl

Manage Audit Logs

Audit Log helps you monitor the activities performed in your Qntrl organization. It allows you to track the changes carried out in different modules of Qntrl individually. Along with the actions executed by users, you can also view logs for automated events.
 

Benefits of Audit Log

  1. Ensure security
  2. Gain visibility into employee actions
  3. Monitor unusual activity
  4. Easily backtrack actions from the trail of records available
  5. Useful during recovery processes 
Access Privileges
By default, audit logs can be viewed by users with the  Admin profile. However, you can enable Audit Log Permissions for other profiles as well. 

View Audit Logs

To view audit logs for your organization,
  1. Navigate to   and select Audit Logs under Organizations.
  2. You can select a Date Range to view the logs.
    1. Choose a Start Date, End Date, and click Ok.
    2. The logs in the selected date range will be displayed. 
If no Date Range is selected, all the available logs will be displayed.  
 

To view logs in ascending or descending order of timestamp, click the arrow icon next to Timestamp.

Filter columns in Audit Logs

You can narrow down the audit logs you view based on filters provided for columns.
  1. Navigate to    and select  Audit Logs  under  Organizations.
  2. Click  to the left of the column titles.
  3. Select an option to filter from the dropdown.
    1. You can select multiple options here.  
Click Clear Filter to reset the filters in audit log. 


Filters are available for all columns except Timestamp, Audit Message, and Module Link.

Customize columns in Audit Logs

You can choose the columns you’d like to view and hide the rest using the customization option in Audit Log.
  1. Navigate to   and select  Audit Logs  under  Organizations.
  2. Click  to the left of the first column.
  3. Toggle the button to enable or disable the columns.
  4. Click Save.  
 

Timestamp, Module, Submodule, Actions, User, and Audit Message columns cannot be disabled.  

Export Audit Logs 

Access Privileges
By default, audit logs can be viewed and exported by users with the  Admin profile. However, you can enable Audit Log Permissions for other profiles as well.

You can export your organization’s audit logs in CSV or XLS format.
  1. Navigate to     and select  Audit Logs  under  Organizations.
  2. Click the Export Audit Log button on the top-right corner. 
  3. Select your preference: 
    1. Encrypt : If your file contains confidential information, select Yes, encrypt and enter a password. Otherwise, select No, don’t encrypt.
    2. Download or Email : This option will be displayed only if the number of audit log entries is less than 5000. If you would like to download the file right away, click Download Now. Otherwise, choose to receive an email of the file by selecting Send Email.
  4. Click Start Export.



The file will either be downloaded automatically or emailed to you, based on your selection. 

Audit log links emailed to you will only be active for seven days, after which they will be deleted. However, you can export again to generate a new link. 
Only Admin users will have permission to export audit logs. However, permissions can be enabled for other users as well.            

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day


                                        Zoho Marketing Automation

                                          Zoho Sheet Resources

                                           

                                              Zoho Forms Resources


                                                Secure your business
                                                communication with Zoho Mail


                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times


                                                  Carry your calendar with you
                                                  Anytime, anywhere




                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now




                                                                  Zoho TeamInbox Resources



                                                                          Zoho DataPrep Resources



                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW


                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now







                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.



                                                                                                  • Related Articles

                                                                                                  • What does Audit Log store?

                                                                                                    Audit Log helps you monitor the activities of all modules performed in your Qntrl organization. It also helps you track individual changes in different modules of Qntrl.  Along with the actions executed by users, you can also view logs for automated ...
                                                                                                  • HIPAA Compliance in Qntrl

                                                                                                    Introduction The Health Insurance Portability and Accountability Act (including the Privacy Rule, Security Rule, Breach notification Rule, and Health Information Technology for Economic and Clinical Health Act) ("HIPAA"), requires Covered Entities ...
                                                                                                  • Server logs

                                                                                                    Server logs allow you to track the scripts that are triggered in Qntrl. You can view the status, execution time, time taken to execute the script, and number of SDK calls.    To view the logs of the server script: Navigate to and select  Server Logs  ...
                                                                                                  • Qntrl for iPhone

                                                                                                    Carry your workspace wherever you go using Qntrl's mobile app. Users can view requests, perform cards, and track updates on the go by downloading Qntrl's iOS application.  Minimum OS version: iOS 10 Install Qntrl to your iPhone You can install Qntrl ...
                                                                                                  • Microsoft Teams for Qntrl

                                                                                                    Microsoft Teams is a cloud-based collaboration workspace that facilitates communication between different teams in your organization. Benefits of the Extension By integrating  Microsoft Teams with Qntrl , users can create cards, perform transitions, ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace

                                                                                                      Resources

                                                                                                      Videos

                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                      eBooks

                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                      Webinars

                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                        Zoho Show Resources