HIPAA Compliance in Qntrl | Online Help | Qntrl

HIPAA Compliance in Qntrl

Introduction

The Health Insurance Portability and Accountability Act (including the Privacy Rule, Security Rule, Breach notification Rule, and Health Information Technology for Economic and Clinical Health Act) ("HIPAA"), requires Covered Entities and Business Associates to take certain measures to protect health information that can identify an individual. It also provides certain rights to individuals.
 
Qntrl does not collect, use, store or maintain health information protected by HIPAA for its own purposes. However, Qntrl provides certain features (as described below) to help its customers use Qntrl in a HIPAA compliant manner.
 
HIPAA requires Covered Entities to sign a Business Associate Agreement (BAA) with its Business Associates. You can request our BAA template by sending an email to legal@zohocorp.com.
 

HIPAA compliance in Qntrl

Workflows of health care organizations can be automated using Qntrl and hence safely preserving the electronic health records of these organizations in Qntrl is crucial.
 
To ensure the security of your information, we support the following actions in Qntrl:
 
  1. Mark ePHI (Electronic Protected Health Information) or Encrypt fields in forms.
  2. Set roles and privileges for users.
  3. Export audit logs to monitor operational activities.
 

Mark ePHI or Encrypt fields in forms

You can mark a field as ePHI if it contains the health information of your customers or patients. ePHI field values will be encrypted, both in transit and at rest. 
 
To mark fields that contain personal health data:
  1. Navigate to  and select Orchestration.
  2. Select the Orchestration from the list.
  3. You will be navigated to Step 1: Create Form. Hover over the field that you would like to mark as PHI and select .
  4. Choose Edit Properties in the dropdown.
  5. Toggle the button next to Encrypt or PHI to turn it ON/OFF.
  6. Confirm your action and click OK.
  7. Save the Orchestration.
 

Set roles and privileges for users

Each user added to Qntrl can be set a profile and multiple roles based on which their level of data access will depend in the Qntrl organization. Additionally, each field in the form can also be set privileges for read or write access.  
 

Audit logs

Audit log allows you to track the actions executed by users in your organization along with a trail of automated events that are configured to be triggered. If you want to preserve this log for a long period, you can periodically export it using the Export Audit Log option.
 
If you have any other queries on the features of Qntrl that supports HIPAA compliance, please email us at support@qntrl.com

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION









                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                            Manage your brands on social media

                                              Zoho Desk Resources

                                              • Desk Community Learning Series


                                              • Digest


                                              • Functions


                                              • Meetups


                                              • Kbase


                                              • Resources


                                              • Glossary


                                              • Desk Marketplace


                                              • MVP Corner


                                              • Word of the Day


                                                Zoho Marketing Automation

                                                  Zoho Sheet Resources

                                                   

                                                      Zoho Forms Resources


                                                        Secure your business
                                                        communication with Zoho Mail


                                                        Mail on the move with
                                                        Zoho Mail mobile application

                                                          Stay on top of your schedule
                                                          at all times


                                                          Carry your calendar with you
                                                          Anytime, anywhere




                                                                Zoho Sign Resources

                                                                  Sign, Paperless!

                                                                  Sign and send business documents on the go!

                                                                  Get Started Now




                                                                          Zoho TeamInbox Resources



                                                                                  Zoho DataPrep Resources



                                                                                    Zoho DataPrep Demo

                                                                                    Get a personalized demo or POC

                                                                                    REGISTER NOW


                                                                                      Design. Discuss. Deliver.

                                                                                      Create visually engaging stories with Zoho Show.

                                                                                      Get Started Now









                                                                                                          • Related Articles

                                                                                                          • Qntrl for iPhone

                                                                                                            Carry your workspace wherever you go using Qntrl's mobile app. Users can view requests, perform cards, and track updates on the go by downloading Qntrl's iOS application.  Minimum OS version: iOS 10 Install Qntrl to your iPhone You can install Qntrl ...
                                                                                                          • Zoho Directory in Qntrl

                                                                                                            What is Active Directory?  Active Directory (AD) by Microsoft is a domain management system for centralized networks. Using AD, you can add users, define their privilege, store and manage information, and authorize and authenticate user accounts.  ...
                                                                                                          • Qntrl for Android

                                                                                                            Qntrl app is available for Android devices. Users can perform actions on the go using Qntrl app for mobile.  Minimum OS version: 5.1 Lollipop Install Qntrl to your Android device  Qntrl's  android app is available in Play Store. Search for ‘Qntrl’ in ...
                                                                                                          • Qntrl for Zoho Cliq

                                                                                                            Zoho Cliq is a team communication application that simplifies collaboration and promotes organized conversations in the workplace. Benefits of the Extension By integrating Zoho Cliq with Qntrl, users can create new cards and work on them in Qntrl, ...
                                                                                                          • Connections in Qntrl

                                                                                                            Qntrl allows users to integrate with internal Zoho applications and other third-party applications using Connections. Connections can be established in Qntrl by configuring the  custom functions. Please create relevant custom functions before ...
                                                                                                            Wherever you are is as good as
                                                                                                            your workplace

                                                                                                              Resources

                                                                                                              Videos

                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                              eBooks

                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                              Webinars

                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                              CRM Tips

                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                Zoho Show Resources