File Storage
The File Storage section in Zoho Recruit displays the total storage space used by your organization. This includes attachments stored in modules (such as Candidates, Job Openings, Applications, Emails, and Notes), documents, and templates. The usage also includes attachments that are present in the drafted records and recycle bin.
Availability
| Available for | Profile Permissions | Users with "View Storage Usage" permission can access this feature. Learn more |
| Editions | Staffing Agency and Corporate HR |
| Plans | Free, Standard, Professional, Enterprise (Including Zoho One and People plus) |
File Storage in Recruit includes space occupied by:
Attachments – Files added to records across modules.
Documents – Files uploaded in Documents Library.
Templates – Storage used by attachments/files used in email templates, mail merge templates, and offer templates (only Corp HR )
You can monitor both the overall storage and the detailed breakdown of how storage is consumed.
To view File Storage
- Go to Setup > Data Administration > Storage.

- In the Storage page, click the File Storage tab.

- Here you can:
- View Total Storage (default + complimentary + purchased).
- Check how much space is Used vs Available.
- View usage By Module or By User
Storage Info
Your total storage capacity is calculated from three sources:
- Default Storage – Base storage provided with your edition.
- Complimentary Storage – Additional storage provided per user license (Enterprise - 1GB, Professional - 512MB, Standard - 256MB, Free - NA).
Purchased Storage – Additional storage purchased as an add-on.

To increase capacity, use the "Add Storage" link. This option allows administrators to purchase or allocate additional storage, ensuring uninterrupted usage to files, documents, and other modules. Once the storage limit is exceeded, users will not be able to add new attachments within the product; however, they can still access all existing attachments. Expanding storage helps prevent such disruptions and supports seamless organizational growth and document management.
Usage Details
Storage usage can be tracked in two ways:
- By Module – Displays attachment usage across Recruit modules such as:
- Candidates
- Applications
- Job Openings
- Offers
- Emails
- Notes
- Custom Modules
By User – Displays the storage consumed by individual users in your organization.

Note:
Usage from Documents, Mail Merge, and Offer Templates is not included in the module-wise breakdown table.
Record Storage
The Record Storage section displays the total record storage space used by your organization. This includes records created across all modules and related entities. The usage also accounts for records that are Drafted and Recycle bin.
- Record Storage covers the number of records created in Recruit modules such as Candidates, Jobs, Emails, Notes, Offers, and more.
- The limit depends on your Zoho Recruit edition and user licenses.
- The limits per edition are as follows:
- Free: 5000
- Standard: 100000
- Professional: 500000
- Enterprise: Unlimited (no limit applied for this edition)
To view Record Storage
- Go to Setup > Data Administration > Storage.

- In the Storage page, click the Record Storage tab.

- Here you can:
- View the total records used and available.
- Check record count distribution by module.
- Identify records in the Recycle Bin and free up space if needed.
Records Usage by Module
You can view how records are distributed across different modules. For example:
- Candidates – 9.87K
- Attachments – 682
- Emails – 282
This helps identify which modules are consuming the highest number of records.
Recycle Bin Impact
Records moved to the Recycle Bin still count toward record storage. To free up space, you can empty the recycling bin.
Example: In the screenshot, approx. 1 records can be freed from the Recycle Bin.