How to Create an Email Question in Zoho Survey | Online Help Guide

Email

The Email question type allows the respondent to type in an email address as the response in the textbox. 
For example, if you'd like to collect the email addresses of your customers to send them promotional offers, newsletters, or occasional surveys, you could add an email question to your survey.

Email question sample:


To add an email question to my survey:

  1. Click Email in the question types listed on the left pane. You can also drag and drop the question type to the builder. Also, you can change the question type by clicking the dropdown next to the question type in the question editor. However, the choices for change are related to the question type you have selected. For example, if you selected the Email textbox question type, you can only change it to its variants available in the list. You can select an option from the dropdown.  

  2. In the Question box, type your question.  
    1. If you want to mark the question mandatory, select the Make this question mandatory checkbox. 
    2. If you want to make changes to the default Error message text that displays, edit the content in the text box. 
    3. If you want to pipe in custom variables or variables from previous questions and customize the follow-up questions, click Insert Variable right above the Question box, and select the variable you want to use from the list. Read more on Piping
  3. To learn what else you can do with the question, click Advanced options. You can perform the following actions: 
    1. In the Textbox size dropdown list, select the number of characters you want to use in the text box. 
    2. The autofill or prepopulate answer feature allows you to prepopulate single-variable survey responses automatically before sending them to respondents. To prepopulate answers for a known respondent, select Prepopulate answer
    3. Question hint is used to add hints to your question and help your respondents get a clear idea of what your questions are all about. This feature is optional and is available only for certain types of questions.  
      Add survey question hint
    4. Select Mark as Health Information (ePHI) in the Data Privacy section to safeguard the health information data in the healthcare surveys category. The Encrypt answer field also gets selected, by default.
    5. ​Select Encrypt answer to add an additional layer of security to the responses for this particular question.
  4. Switch to the Display Logic tab to add a logic condition to the question.
  5. Click Save
  6. To discard the changes, click Cancel.

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION






                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          Encrypted Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal
                          Mobile App
                          Form Designer HR
                          Mobile Forms
                          Card Forms Food Offline Forms
                          Assign Forms Photography
                          Mobile Forms Features
                          Translate Forms Real EstateKiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for Forms Alternatives
                          Holiday Forms Google Forms alternative 
                          Form to PDF Jotform alternative





                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Create an Email Invitation Trigger on Pipedream

                                                                                                                Pipedream is a powerful tool that connects different applications and automates their workflows. The Zoho Survey and Pipedream integration can help you send timely survey emails or set automated workflows based on the actions performed in your ...
                                                                                                              • Email Distribution

                                                                                                                When you want to send your survey to your email lists within Zoho Survey, without having to switch tabs. Track the responses and see the details of how many of your respondents have opened your invite, how many are yet to open it, if any email has ...
                                                                                                              • Inline Email

                                                                                                                Inline emails work perfectly when you want to embed a question from your survey in an email. Select a question, and you can distribute the survey over email with the help of an HTML setup that works with any email marketing software. Selecting an ...
                                                                                                              • Email Distribution

                                                                                                                Send your survey's link to your email lists within Zoho Survey, without having to switch a tab. You can also track the responses and see the details of opened, unopened, bounced, and unsubscribed invites. There are four ways to do this: Zoho Survey's ...
                                                                                                              • Sender Email Authentication

                                                                                                                A sender address is the 'From' address used to send email surveys to contacts or for sending email notifications via Trigger emails. The sender's address assists recipients in identifying your brand or business. How to use Sender Email Authentication ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources