How to Create an Email Question in Zoho Survey | Online Help Guide

Email

The Email question type allows the respondent to type in an email address as the response in the textbox. 
For example, if you'd like to collect the email addresses of your customers to send them promotional offers, newsletters, or occasional surveys, you could add an email question in your survey.

Email question sample:


To add an email question in my survey:

  1. Click Email in the question types listed on the left pane. You can also drag and drop the question type to the builder. Also, you can change the question type by clicking the dropdown next to the question type in the question editor. However, the choices for change are related to the question type you have selected. For example, if you selected Email textbox question type, you can only change it to its variants available in the list. You can select an option from the dropdown.  

  2. In the Question box, type your question.  
    1. If you want to mark the question mandatory, select the Make this question mandatory checkbox. 
    2. If you want to make changes to the default Error message text that displays, edit the content in the text box. 
    3. If you want to pipe in custom variables or variables from previous questions and customize the follow up questions, click Insert Variable right above the Question box, and select the variable you want to use from the list. Read more on Piping
  3. To learn what else you can do with the question, click Advanced options. You can perform the following actions: 
    1. In the Textbox size  dropdown list, select the number of characters you want to use in the text box. 
    2. The autofill or prepopulate answer feature allows you to prepopulate single variable survey responses automatically before sending it to respondents. To prepopulate answers for a known respondent, select Prepopulate answer
    3. Question hint is used to add hints to your question and help your respondents get a clear idea on what your questions are all about. This feature is optional and is available only for certain types of questions.  
      Add survey question hint
    4. Select Mark as Health Information (ePHI) in the Data Privacy section to safeguard the health information data in the healthcare surveys category. The Encrypt answer field also gets selected, by default.
    5. ​Select Encrypt answer to add an additional layer of security to the responses for this particular question.
  4. Switch to the Display Logic tab to add a logic condition to the question.
  5. Click Save
  6. To discard the changes, click Cancel.

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