1. Clean Up Files Manually
2. Manage Large Files in My Folders
3. Request Additional Storage

Clean Up Files Manually

1. Delete Unwanted or Duplicate Files: Review your My Folders and remove files you no longer need. These could be outdated documents, duplicate copies, or unused media files. Trashing them will immediately free up some space.
   
   
2. Empty the Trash: When you move a file or folder to the Trash, it is not deleted permanently. Trashed files continue to occupy storage space until you remove them completely.
   
   
1. To free up this space:
1. Open a Team Folder or My Folder and click Manage.
2. From the dropdown menu, select Trash to view all trashed files and folders.
   
   
   
   
3. Select the files or folders you no longer need and click Delete.
   
4. Confirm the action in the confirmation dialog box.
5. To clear all items at once, click Empty Trash in the top-right corner.
   
   
   

Manage Large Files in My Folders

1. Go to My Folders.
2. Click Manage > Large Files.
   
   
   

When you select a file, you’ll get options to take action:

1. View the version history of the file
2. Delete outdated versions in single or in bulk.

Tip: Consider removing file versions if the storage of the file is more than the actual file size.

Request Additional Storage

1. Purchase Storage Add-Ons: Increase the team’s total storage instantly without deleting existing files.
   
   
2. Upgrade to a Higher Plan: Moving from the Starter or Team plan to the Business plan offers larger storage limits and additional features for bigger workloads. Learn more about WorkDrive plans and pricing
   
   
3. Add New User Licenses: Adding new team members automatically increases your shared storage pool, which is ideal for growing teams.