How to assign a review to a user

Responding to reviews thoughtfully helps build trust. For negative reviews, a personalized response works better than a generic apology. Assigning the review to the right person—someone experienced and familiar with the situation—ensures a better response.

Navigate to Home > Business Group > Business > Reviews.
Hover over the review you want to assign and click the icon at the top-right corne
Select the user you want to assign the review to.

Note: You can reassign or unassign the review at any time.

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