Use cases | Test Case Management | Zoho Sprints Help

Use cases

Let us take an example of testing the login functionality in a product. A new login page has been introduced for the product and before releasing the feature, the team wants to test all the aspects of the feature and ensure smooth transition for the users. In such cases, the QA team needs to curate a proper test plan so that the new login page works as intended and the users do not undergo any struggle in accessing the product. The QA team can create a set of test cases within a folder.

Test Case: Login page

Objective: User should login to the product without any issues.

Preconditions: The user is on the login page.

Steps1: Navigate to the login page.
Expected result: The login page should open without throwing any error or UI issues

Step 2: Enter the user name.
Expected result: Check if the user name is valid and if invalid, the user should be prompted to enter a valid user name. If the valid user name is entered, prompt the user to enter a password.

Step 3: Enter a valid password.
Expected result: Check if the user entered a valid password. If the user has entered an invalid password, throw an error prompting the user to enter the right password. If the user has entered the right password, allow the user to click the 'Login' button.

Step 4: Click the Login button.
Expected result: When the user clicks the login button, the user should successfully log in and be redirected to their dashboard or landing page.

Test case: Invalid login attempt

Objective: Check how the system responds to incorrect login credentials

Preconditions: The user is on the login page.

Step 1: Navigate to the login page.
Expected result: Login page should load without any glitch or error. 

Step 2: Enter a valid user name. 
Expected result: User should be prompted to enter the password. 

Step 3: Enter an incorrect password
Expected result:  An error should throw up prompting user to enter the correct password and the user stays on the login page.

Test case: Password reset

Objective: Check if the password reset functionality doesn't break the login functionality.

Preconditions: The user is on the login page.

Step 1: Click the "Forgot Password" link
Expected result: Forgot Password button should be clickable. Another page should load asking for secondary level information to update a new password.

Step 2: Follow the instructions to reset the password
Expected result: Set of instructions should appear on-screen. User should be able to use any of the methods provided to retrieve the account.

Step 3: Log out of the account
Expected result: Once the user reset the password, the user will be logged in to the application. The user should now be able to log out of the account.

Step 4: Log back in using the original password
Expected Result: User should be able to login with the recently updated password through the password reset option.

Test Suite: All these test cases related to LOGIN can be added to a test suite, so that when a QA picks up the login related cases for test run, this suite can be chosen. 

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              WCAG


                                          Create. Review. Publish.

                                          Write, edit, collaborate on, and publish documents to different content management platforms.

                                          Get Started Now




                                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                Manage your brands on social media


                                                                  • Desk Community Learning Series


                                                                  • Digest


                                                                  • Functions


                                                                  • Meetups


                                                                  • Kbase


                                                                  • Resources


                                                                  • Glossary


                                                                  • Desk Marketplace


                                                                  • MVP Corner


                                                                  • Word of the Day


                                                                  • Ask the Experts


                                                                    Zoho Sheet Resources

                                                                     

                                                                        Zoho Forms Resources


                                                                          Secure your business
                                                                          communication with Zoho Mail


                                                                          Mail on the move with
                                                                          Zoho Mail mobile application

                                                                            Stay on top of your schedule
                                                                            at all times


                                                                            Carry your calendar with you
                                                                            Anytime, anywhere




                                                                                  Zoho Sign Resources

                                                                                    Sign, Paperless!

                                                                                    Sign and send business documents on the go!

                                                                                    Get Started Now




                                                                                            Zoho TeamInbox Resources





                                                                                                      Zoho DataPrep Demo

                                                                                                      Get a personalized demo or POC

                                                                                                      REGISTER NOW


                                                                                                        Design. Discuss. Deliver.

                                                                                                        Create visually engaging stories with Zoho Show.

                                                                                                        Get Started Now








                                                                                                                            • Related Articles

                                                                                                                            • Budgeting Use cases

                                                                                                                              Use case 1: Budget type as Project Amount for a project with a fixed amount Budgeting allows you to set up the project budget based on the amount allocated for a project. Let's assume your software development firm commences an in-house project to ...
                                                                                                                            • Create and manage Test Cases

                                                                                                                              Write the prerequisites, steps and description of the test scenario as test cases in the Test Management module. A tester or Quality Analyst can make use of these cases to test the product. This ensures that the product is tested for all the possible ...
                                                                                                                            • Configure and use AI tools

                                                                                                                              Zoho Sprints leverages generative AI to smoothen out and elevate the nuanced areas of project management, facilitating ease and speed. It provides the vital assistance that is required to articulate ideas with clarity, generate crisp and clear ...
                                                                                                                            • Import Test Cases

                                                                                                                              Import Test Cases If you are already managing your test cases in a sheet, you can easily import the test cases using the Import Test Cases option under Imports in Workspace Settings. To import test cases: Click the gear icon at the top-right corner. ...
                                                                                                                            • Execute test cases from test run

                                                                                                                              Execute Test Cases from Test Run Once all the test cases or the test suite is added to the test run, testers or quality analysts can access the test cases, check the steps to be carried out, test the feature or product as per the steps and find out ...
                                                                                                                              Wherever you are is as good as
                                                                                                                              your workplace

                                                                                                                                Resources

                                                                                                                                Videos

                                                                                                                                Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                eBooks

                                                                                                                                Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                Webinars

                                                                                                                                Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                CRM Tips

                                                                                                                                Make the most of Zoho CRM with these useful tips.



                                                                                                                                  Zoho Show Resources