Custom Tags | Workspace Settings | Zoho Sprints Help

Custom Tags

Zoho Sprints comes with a custom option that allows you to create your own tags. These tags can be unique and are color coded to help you quickly identify and filter the entities as needed. Tags are the quickest and easiest way to group a similar set of entities based on a specific category. They can be added to your work items, projects, releases, epics, sprints, and OKRs for easy identification.

Benefits   

  1. Quickly identify the entities that are in a particular category.
  2. Filter entities based on their tags to view select entities belonging to it.
  3. Customize your view to organize the entities based on the tags.
  4. View entities associated with a tag across different entities in a single screen.

Use cases 

Use case 1:  Add tags for work items

Let's assume your team works on three different processes simultaneously and has work items scattered randomly. You can build a classification system using tags. Let's say the three different processes are integrations, a product roadmap, and new enhancements. You can create individual tags for these three and associate the work items to the relevant tags.

Use case 2:  Add tags for projects

Let's say your organization works on a variety of projects that cater to different verticals. When you need to view projects belonging to specific verticals, tags help create that filtering mechanism. When the projects are tagged based on their verticals, for example healthcare or insurance, you can drill down your data to those specific categories easily.

Accessibility   

  1. Admins and workspace owners can add, edit, delete, associate, and dissociate tags for all the modules across projects.
  2. Users with access to Manage tags on the Settings page will be able to create, edit, or delete tags.
  3. Users can associate or dissociate tags from the entities only when they have the permission to edit the entities.
  4. Users who have permission to edit an entity will be able to add or remove a tag within the entity.

Create Tag

  1. Click in the top-right corner to navigate to the Settings page.
  2. Select Manage Tags under Customization.
  3. Click +Custom Tag. The Add Custom Tag page appears.
  4. Add the tag name and select a tag color.
  5. Click Create. The custom tag will be created. 
All the tags created will be listed in the Manage Tags settings page.

Alternatively, you can quickly create tags from the entity as well. To do so:
  1. Navigate to the respective entity.
  2. In the left panel of the entity, click + New within the Tags section.
    A new window opens.
  3. Click the + icon to add new tags for the entity.
  4. Enter the tag name and choose the tag color.
  5. Click Add
A new tag will be created in the workspace and also be associated with the entity from which this tag was created.
Notes
Note:
  1. A tag name can be only up to 100 characters.
  2. Tags created can be used for any entity in the workspace.
  3. You can add up to 10K tags in your workspace.

Cluster Tags 

Cluster tags allow you to efficiently manage and filter entities by their work scope, making it much easier to organize and filter relevant information when needed.

For instance, a quality assurance team in an organization will test all the new features that is planned to be released within their product. They will test the feature across multiple Operating Systems to ensure the feature's stability across all machines.  The Quality Assurance team can use this Cluster Tags to group the issues filed based on OS. 

OS::Windows
OS::Mac
OS::Linux
OS::Android
OS::iOS
OS::Unix

With the Cluster Tags, they can filter out and view bugs filed related to all OS:  Cluster tag - "OS". Or they can also view bugs related to a specific browser: Tag name - "OS::Windows". 

Notes
Note: An entity cannot have two values under the same scope.

Create Cluster tags 

  1. Click in the top-right corner to navigate to the Settings page.
  2. Select Manage Tags under Customization.
  3. Click +Custom Tag. The Add Custom Tag page appears.
  4. Add the tag name and select a tag color.
    The tag should be added in the following format: {clustername}::{tagname1}.
  5. Click Create.  

Edit Tag 

  1. Click in the top-right corner to navigate to the Settings page.
  2. Select Manage Tags under Customization.
    All the tags created will be listed.
  3. Hover over a tag and select Edit.
  4. Update the Tag Name and Tag Color.
  5. Click Update.

Associate entities with the tags  

There are two methods with which you can associate the entities with tags.

Method 1: From the Manage Tags settings page

  1. Click in the top-right corner to navigate to the Settings page.
  2. Select Manage Tags under Customization.
  3. Click on a tag to view the tag details. You can find the entities with which it is already associated.
  4. Click Associate at the top-right to associate the tag with a new entity.
  5. Select the entity and its corresponding entity.
  6. Now, select Associate


The entity will be associated with the tags. You can easily find out which entity is associated with the tag; you have the option to select the respective entity within the tag details view and view the entities associated.

Method 2: From the entity's details page

  1. Go to the respective entity.
  2. Click +New in the left panel of the entity.
    All tags will be listed in the tags window.
  3. Check off the required tag.
  4. Click Update


The entity will now be associated with the tag.

Dissociate the tags from the entity

  1. Navigate to the required entity.
  2. In the left panel, you can find the Tags.
  3. Click +New, and the existing tags will also be listed.
  4. Select the View as Used tags.
  5. Uncheck the small checkbox with the tag color to remove the tag from the entity.
  6. Now, click Update.
The tag will now be removed from the entity.

Delete tag   

You can delete a tag from the Manage Tags settings page or from within the respective entity.
 
To delete a tag from the Manage Tags settings page:
  1. Click in the top-right corner to navigate to the Settings page.
  2. Select Manage Tags under Customization.
    All the tags created will be listed.
  3. Hover over the specific tag and select Delete.
    A confirmation pop-up appears on screen.
  4. Replace this deleted tag with another one, if needed.
  5. Check off the disclaimer.
  6. Click Reassign and Delete.  

Alternatively, you can quickly navigate to the Manage tags settings page easily from within an entity by following the steps below: 
  1. Go on to an entity. 
  2. In the Tags section in the left panel, click +New
  3. Click the  icon to easily navigate to the Manage Tags page. 
The respective tag will be deleted from the workspace and cannot be retrieved.

Filters for Custom Tags 

The advanced filter in Zoho Sprints enables you to use quick and custom filters to obtain a filtered view of the entities. The quick filter has predefined filter criteria for you to select from. Tags are one of the criteria categories. You can filter the entities based on the tags. Learn more

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