チャットボットの設定していないタイミングで表示されるフォームについて
サイト上でチャットボットとチャットをしている際に、 チャットボットの会話フローで設定していないタイミングで 名前やメールアドレスを聞くフォームがチャットウィジェットに表示されました。 こちら、色々と設定を試した結果 ブランドの「フロー管理」のページにあるフォームの項目を必須にしている場合に、 チャットウィジェットにこの必須にしている項目が表示されることが分かりました。
そのため、解決策としては、 こちらのフォームの項目の必須を解除することで表示されなくなりました。 何かの参考になれば幸いでございます。
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