All Zoho Survey tables explained

All Zoho Survey tables explained



Hey everyone! Sometimes, deciphering the structure and meaning of data in Zoho Analytics, especially when Zoho’s native syncs and integrations are activated, can be quite challenging. That’s why I’ve put together an overview, not only to aid myself but also to assist others in navigating through these complexities.

I hope that this article is helpful and would be pleased to receive additions and corrections (if there are still errors despite my checking).

If you want to see prettier tables, have a look here :D

The table plays an important role in the administration of surveys, especially when using the multi-collector feature. This feature makes it possible to distribute a survey to different groups and then filter the results by group.

A collector is basically a way to distribute a single survey in different ways. Normally a survey is shared via a single link, but with this feature separate links can be created for different groups. This makes it easier to filter and analyze responses by group. In addition, numerous settings such as restrictions, quotas, visibility and hash URLs can be set separately for each collector.

A practical example illustrates this: Suppose you are organizing a workshop for many different customers from different companies and want to get feedback from the participants. Instead of creating separate surveys per company, you can create a single survey and send it to each participant using multi-collectors. This way, all incoming responses are already automatically segmented by company without participants having to provide information manually.

The Collectors table therefore makes it easier for you to organize survey activities.

Column name Data type Explanation Table relationships Values
ID Number Primary key Respondents.Collector ID
Name Text Name of the collector

Unique URL Text The public URL where the survey can be accessed

Survey ID Text Reference to the survey to which this collector belongs Surveys.ID
Status Text Indicates whether the collector is still accepting submissions or is already closed.
open, closed
Type Text Specifies whether the collector is public or private. If a survey is set as private, it can only be opened by logged-in Zoho users.
public, private
Offline URL Text Zoho Survey offers the option of completing surveys offline. This means that responses can be received even without an Internet connection and can be viewed and uploaded after authentication. Further information can be found here: https://help.zoho.com/portal/en/kb/survey/launch/offline-survey/articles/offline-surveys

Attention: Even if this function is deactivated, a URL is displayed here. If this is opened, a corresponding message appears stating that it cannot be accessed.


Offline Enabled Boolean (DecisionBox) Indicates whether the offline feature is activated or not.
  • Yes
  • No
Published Date Date + Time Time at which the Collector was published.

Cut Off Date Date Time at which the collector should be closed (this is the deadline specified in the settings).If a collector was closed manually, the date is not entered here (unfortunately this cannot be found anywhere else).

Multiple Response Text This column is always empty, even the support team couldn’t help me here. It looks as if information on restrictions is stored here (Editor 🡆 Publish 🡆 Restrictions 🡆 Response Restriction).

This table stores basic information about a survey.

Column name Data type Explanation Table relationships Values
ID Number Primary key Responses.Survey IDQuestions.Survey IDVariables.Survey IDResponse Variables.Survey IDCollectors.Survey IDPages.Survey ID
Language Text Identification of the standard language selected for the survey
Set 1 of the ISO 639 language codes
Created Date Date + Time Date on which the survey was created (the publication date can be found in the Collectors table!)

Modified Date Date + Time Time of the last editing of the survey

Page Count Positive number Indicates the total number of pages in the survey.

Title Text A different title can be configured in the settings if the name of the survey (table column ‘Name’) is not to be used.

Submit Button Text The text stored in the settings for the button to send the survey

Back Button Text The text stored in the settings for the button to go back to the previous page has been changed.

Enable Back Text Indicates whether the respondent can return to the previous page or whether the button is not displayed.
true, false (Attention! Zoho uses the text true and false here and not the data type Desicion Box, this inconsistency is confusing and must be taken into account).
Next Button Text The text that was defined in the settings for the button to go to the next page

Group ID Number Reference to the department in which the survey was created Departments.ID
Name Text Survey name

Type Text As a rule, the value “survey” is available here. However, if scores have been configured under Editor 🡆 Advanced settings, the value scoring is available instead.
survey, scoring
Hint
If a survey is missing, please check the data source settings. Go to the Zoho Survey data source and select ‘Edit setup’. There you can select the desired or missing table. If the option Automatically import new surveys is selected, there should normally be no missing data!

The table contains all the information about the pages in the survey. Normally, this table should not play a major role in evaluations, unless you want to use the page title for segmentation.

Column name Data type Explanation Table relationships
ID Number Primary key Responses.Page ID
Questions.Page ID
Title Text Title of the page
Description Text Description text
Question Count Positive number Indicates the total number of questions on the corresponding page
Survey ID Number Reference to the survey in which this page exists Surveys.ID

All data relating to the individual questions is stored here.

Column name Data type Explanation Table relationships Values
ID Number Primary key Responses.Question ID
Type Text Indicates the type of question

Text Text Question text

Page ID Number Reference to the page on which the question is located Pages.ID
Trashed Boolean (DecisionBox) Indicates whether the question is visible or whether it has been deleted
  • Yes
  • No
  • NULL
Mandatory Enabled Boolean (DecisionBox) Indicates whether the question is defined as a mandatory fieldThis column can contain the value NULL! Further information on the supported question types can be found below.
  • Yes
  • No
  • NULL
Random Enabled Boolean (DecisionBox) Indicates whether a random order of answer options is activated for the questionThis column can contain the value NULL! Further information on the supported question types can be found below.
  • Yes
  • No
  • NULL
Hint Enabled Boolean (DecisionBox) Indicates whether a hint text is stored for the questionThis column can contain the value NULL! Further information on the supported question types can be found below.
  • Yes
  • No
  • NULL
Other Option Boolean (DecisionBox) An optional “Other” field can be activated for certain questions. This column indicates whether this setting is active. Please note that the “Other” field cannot be used for all question types. Therefore, this column may contain the value NULL. Further information on the supported question types can be found below.
  • Yes
  • No
  • NULL
Hint Text If configured, the information text is stored here

No. Of Stars Positive number Maximum number of stars to be awardedThis column can contain the value NULL! Further information on the supported question types can be found below.

Zoho Survey offers a variety of question types, and depending on which type you select, certain options may not be available, resulting in the corresponding Boolean (DecisionBox) fields having the value NULL. In the table below you will find an overview of all available question types.

Type Field name (on the UI) Note Mandatory Enabled Random Enabled Hint Enabled Other Option No. Of Stars
full_name Full name
NULL NULL Yes/No NULL NULL
demographic Contact details
NULL NULL Yes/No NULL NULL
heading_descriptive Heading and description This is not a question! This element is only used to display text NULL NULL NULL NULL NULL
single_drop_down Dropdown field (one answer)
Yes/No Yes/No Yes/No Yes/No NULL
multi_select_dropdown Dropdown field (many answers)
Yes/No Yes/No Yes/No Yes/No NULL
likert_rating Rating Scale The following setting is selected: Likert scale (can be selected when initially added) Yes/No NULL Yes/No NULL NULL
image_star_rating Image Selection The following setting is selected: Star rating Yes/No NULL Yes/No NULL Positive number
image_single_choice Image Selection The following setting is selected: Multiple selection (one answer) Yes/No Yes/No Yes/No NULL NULL
image_multiple_choice Image Selection The following setting is selected: Multiple selection (multiple answers) Yes/No Yes/No Yes/No NULL NULL
boolean_choice Boolean
Yes/No NULL Yes/No NULL NULL
combined_file_upload File Upload
Yes/No NULL Yes/No NULL NULL
calendar_box Date/Time
Yes/No NULL Yes/No NULL NULL
email_textbox Email
Yes/No NULL Yes/No NULL NULL
single_textbox Short Answer
Yes/No NULL Yes/No NULL NULL
textarea Long Answer
Yes/No NULL Yes/No NULL NULL
continuous_sum Continuous Sum
Yes/No NULL Yes/No NULL NULL
matrix_text_box Matrix Textbox
Yes/No NULL Yes/No NULL NULL
matrix_radio_box Matrix Choice (One Answer)
Yes/No NULL Yes/No Yes/No NULL
matrix_check_box Matrix Choice (Many Answers)
Yes/No NULL Yes/No Yes/No NULL
matrix_likert_rating Matrix Rating Scale The following setting is selected: Likert scale (can be selected when initially added) Yes/No NULL Yes/No NULL NULL
matrix_grid Matrix Grid
Yes/No NULL Yes/No NULL NULL
matrix_drop_down Matrix Dropdown
Yes/No NULL Yes/No Yes/No NULL
matrix_star_rating Matrix Star Rating
Yes/No NULL Yes/No NULL Positive number
multiple_textbox Multiple Textboxes
Yes/No NULL Yes/No NULL NULL
single_choice Multiple Choice (One Answer)
Yes/No Yes/No Yes/No Yes/No NULL
multiple_choice Multiple Choice (Many Answers)
Yes/No Yes/No Yes/No Yes/No NULL
nps NPS
Yes/No NULL Yes/No NULL NULL
ranking Ranking
Yes/No NULL Yes/No NULL NULL
slider Slider Scale
Yes/No NULL Yes/No NULL NULL
signature Signature
Yes/No NULL Yes/No NULL NULL
star_rating Star Rating
Yes/No NULL Yes/No NULL Positive number
numeric_textbox Number
Yes/No NULL Yes/No NULL NULL
matrix_weightage Matrix Rating Scale The following setting is selected: Weighted selection (can be selected during initial addition) Yes/No NULL Yes/No NULL NULL
choice_weightage Rating Scale The following setting is selected: Weighted selection (can be selected during initial addition) Yes/No NULL Yes/No NULL NULL

This table stores data on the specific completion of the survey, including information on who completed it and when, and to which collector it belongs.

Column name Data type Explanation Table relationships Values
ID Number Primary key Responses.Respondent IDResponse Variables.Respondent ID
Start Date Date + Time Time at which the respondent opened the survey

End Date Date + Time Time at which the respondent submitted/completed the survey. If the survey has not yet been completed, this value is of course empty

IP Address Text IP address of the respondent; whether this data is saved or not depends on the setting in the collector (under general restrictions)

Status Text Indicates whether or not the survey has already been completed or submitted by the user
completed, partial
Collector ID Number Reference to the collector through which the survey data was collected Collectors.ID
Survey ID Number Reference to the survey Surveys.ID
Time Taken in Minutes Decimal number Time difference between start and end time in minutes

Time Taken Number Time difference between start and end time in seconds

Survey Modified Time Date + Time Time at which the survey was last edited

Hint
This table also contains data records of survey responses that are not yet complete (type = partial). Please take this into account when evaluating the data, as these should generally be excluded…

URL parameters can be configured in the editor under Advanced settings. If data has been transferred in a survey link and a response has been submitted, this data is saved here.

In addition, URL parameters can also be used as response restrictions, whereby these can be set per collector. This means that only one submission is permitted per unique URL parameter value.

These parameters are not visible in the editor under Advanced settings, but are also saved in this table.

Column name Data type Explanation Table relationships Values
Respondent ID Number Reference to the data set of the respondent Respondents.ID
Variable ID Number Reference to the variable Variables.ID
Variable Label Text Description

Variable Value Text Value of the variable

Skipped By Logic Boolean (DecisionBox) ?
  • Yes
  • No
  • NULL
Survey ID Number Reference to the survey Surveys.ID

This table contains the basic data of the variables (URL parameters).

Column name Data type Explanation Table relationships Values
ID Number Primary key Response Variables.Variable ID
Name Text Name of the parameter, i.e. the exact string used in the URL

Label Text Description of the parameter

Type Text Data type
  • numeric
  • text
  • email
  • choice
  • date
  • essay (only for parameters used for response restriction!)
Unique Order Text Order in which the parameters were added (in the advanced settings)
Capital letters (A, B, C, etc.)
Trashed Boolean (DecisionBox) Indicator whether the parameter has been deleted
  • Yes
  • No
  • NULL
Respondent / Custom Text If the parameter is used for the response restriction, the value is Respondent, otherwise it is Custom.
  • Custom
  • Respondent
Survey ID Number Reference to the survey Surveys.ID

This table is of particular interest as it contains the answers to the questions that were submitted.

Column name Data type Explanation Table relationships Values
Respondent ID Number Reference to the respondent’s data record Respondents.ID
Question ID Number Reference to the question Questions.ID
Option ID Number Reference to the option: “Option” refers to the selected value in a drop-down field or the selected answer in a multiple choice question. Image selection questions also refer to an option. However, it should be noted that this does not currently contain any information about the image, so it is unfortunately useless. For further details, please see the section on the corresponding table! Options.ID
Text Text Answer to the question. This field is empty if it is a dropdown field or a multiple choice question (then the answer is the selected option)

Row ID Number Reference to the row Rows.ID
Column ID Number Reference to the column Columns.ID
Row Text The name of the row (this is simply a lookup, unfortunately the value at the time of the evaluation is not saved) Rows.Text
Column Text The name of the column (this is simply a lookup, unfortunately the value at the time of the evaluation is not saved) Columns.Text
Option Text The name of the option (this is simply a lookup, unfortunately the value at the time of evaluation is not saved)

Survey ID Number Reference to the survey Surveys.ID
Field ID Number Reference to the field if it is a text field or a number field. Further information can be found in the section on the corresponding table! Fields.ID
Not Applicable Enabled Boolean (DecisionBox) For certain questions, you can add the option “Not applicable”. If this option was selected by the respondent, this flag is set. The option can be activated for the following question types: ranking, image_star_rating, matrix_star_rating, matrix_likert_rating
Yes, No
Others Text For certain questions, it is possible to activate the “Other” option. You can find more information on this in the section on question types! If this option is activated and the respondent has used it, the answer is not recorded in the “Text” field, but in this field.

Page ID Number Reference to the page on which the answered question is located. Pages.ID
Field Text The name of the field (this is simply a lookup, unfortunately the value at the time of the evaluation is not saved) Fields.Text

The row information for multi-line questions, such as those that occur in a matrix, is recorded in this table. The data in this table relates to the following question types (Questions.Type):

  • matrix_likert_rating
  • matrix_grid
  • matrix_check_box
  • matrix_star_rating
  • matrix_radio_box
  • matrix_text_box
  • matrix_weightage
  • ranking
  • matrix_drop_down
  • image_star_rating
Column name Data type Explanation Table relationships Values
ID Number Primary key Responses.Row ID
Question ID Number Reference to the question Questions.ID
Text Text Name of the row

Survey ID Number Reference to the survey Surveys.ID
Unique Order Text Specifies the sequence

The column information for questions with multiple columns that only occur in a matrix is recorded in this table. The entries in this table refer to the following question types (Questions.Type):

  • matrix_grid
  • matrix_text_box
  • matrix_radio_box
  • matrix_drop_down
  • matrix_check_box
  • matrix_weightage
Column name Data type Explanation Table relationships Values
ID Number Primary key Responses.Column ID
Text Text Name of the column

Question ID Number Reference to the question Questions.ID
Survey ID Number Reference to the survey Surveys.ID

This table contains information on group input fields that are used to enable multiple entries per question. This also includes the file upload field and the Boolean (DecisionBox) field, as multiple fields can also be configured here as an option.

In the table, the fields of the following question types (Questions.Type) are listed:

  • continuous_sum
  • demographic
  • Boolean (DecisionBox)_choice
  • multiple_textbox
  • full_name
  • combined_file_upload
Column name Data type Explanation Table relationships Values
ID Number Primary key Responses.Field ID
Text Text Name - Attention! If there is only a single switch, “Boolean (DecisionBox)” is displayed here. Otherwise, the corresponding values for the labels will of course appear.

Type Text Indicates the type of input field.
single_textbox, numeric_textbox, email_textbox, file_upload, single_choice
Unique Order Text Specifies the order.

Sequence No Number Specifies the order.

Question ID Number Reference to the question Questions.ID
Survey ID Number Reference to the survey Surveys.ID
Mandatory Enabled Boolean (DecisionBox) Indicates whether the field is defined as a mandatory field or not.
Yes, No

The selectable values that are available in drop-down fields or for multiple-choice questions are saved here. There is also an option for image selection questions. However, it should be noted that this option currently contains no information on the image and is therefore unfortunately useless. In addition, this table is also important for weighted rating scales, as the weightings are saved here. A look at this table is therefore essential for evaluations with this type of scale.

Options are saved for the following question types (Questions.Type):

  • matrix_drop_down
  • single_choice
  • single_drop_down
  • image_single_choice
  • multi_select_dropdown
  • multi_select_dropdown
  • multiple_choice
  • matrix_weightage
  • choice_weightage
Column name Data type Explanation Table relationships Values
ID Number Primary key Responses.Option ID
Text Text Name of the option/answer

Question ID Number Reference to the question Questions.ID
Survey ID Number Reference to the survey Surveys.ID
Column ID Number Reference to the column Columns.ID
Weightage Number For questions of the rating scale type and the Weighted selection option set, the respective weighting is displayed here.


    Access your files securely from anywhere







                          Zoho Developer Community






                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts



                                                      • Topic Participants

                                                      • Sven

                                                          • Sticky Posts

                                                          • What’s New in Zoho Analytics – September 2025

                                                            Hello Users!! In this month’s update, we’re raising the bar across multiple touchpoints, from how you bring in data, plan and track projects to how you design and brand your dashboards. We’ve added the all-new Gantt chart for project visualization, expanded
                                                          • Announcing Agentic AI - Ask Zia!

                                                            We are delighted to roll out the new agentic AI capabilities in Ask Zia, where every stage of the BI workflow is assisted by AI. With a human-in-the-loop approach, Ask Zia ensures that you’re in command of the decision, while AI handles the complexity.
                                                          • Invitation-Based User Access in Zoho Analytics

                                                            Hello everyone, We’re rolling out an important update on how users are added to your Zoho Analytics Organization and Workspaces. Previously, when admins added users, they were automatically added to the organization. Moving forward, to improve security
                                                          • Zoholics Europe 2025: Your Ultimate Data Analysis (Zoho Analytics) Workshop Experience

                                                            Why should you attend? This year, Zoholics Europe 2025 is putting data analysis centre stage. With a dedicated workshop designed to answer all your data-related questions, you’ll gain practical skills, real-time solutions, and expert insights that you
                                                          • [Webinar] Evolving BI & Analytics in the Age of AI

                                                            Artificial intelligence is redefining how data is collected, analyzed, and leveraged across industries. As businesses strive to become more agile and insight-driven, traditional BI and analytics must transform to meet new demands. AI-first organizations


                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources


                                                                                            Zoho Writer Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ




                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • Add Attachment Support to Zoho Flow Mailhook / Email Trigger Module

                                                                                                            Dear Zoho Support Team, We hope you are well. We would like to kindly request a feature enhancement for the Mailhook module in Zoho Flow. Currently, the email trigger in Zoho Flow provides access to the message body, subject, from address, and to address,
                                                                                                          • South African Payment Gateways

                                                                                                            Since the "Demise" of Wave many South African users have moved over to Zoho and yet for years users have been requesting Integration with a South African Payment Gateway to no avail. Payfast was the most commonly requested gateway as it supports recurring
                                                                                                          • Has anyone verified if Zoho is PCI compliant?

                                                                                                            We are planning on using Zoho to process payments via Authorize.net. We have everything set up and are attempting to complete the PCI DSS SAQ-A requirement for our merchant account. This requires us to prove Zoho has completed the SAQ-D for Service Providers. We need a way to verify compliance, or a copy of an attestation of compliance signed by the appropriate officer at Zoho. I assume I'm not the first person to use Zoho to process payment, and therefore not the first to require this information
                                                                                                          • Bigin Plugin for Outlook

                                                                                                            Could we get this added? The Gmail version already exists, and I would like to avoid having to make a switch.
                                                                                                          • Date does not fit the field

                                                                                                            Hi There. I am having fun learning zoho sign API. Today I noticed the "Signed Date" field does not fit, or alternatively the font is to large for the auto field space. See screenshot below. The signed date field is created by putting {{Signdate}} on the
                                                                                                          • Tip of the Week #69 – Automate your Zoho TeamInbox tasks with n8n integration.

                                                                                                            Don’t waste time repeating the same tasks—like sending follow-up emails or adding new contacts. Let automation save the day. With n8n, an open-source automation tool, you can connect your favorite apps and let them handle the busywork for you. You don’t
                                                                                                          • Multi Page/Step Forms in creator

                                                                                                            Greetings i was wondering if it's possible to create multipage/step forms on creator similar to what we have on zoho forms. is that possbile? Thanks
                                                                                                          • Package Geometry

                                                                                                            how can i add the dimensions and weight capacity of the available boxes to be default in the system everytime we use it ?
                                                                                                          • How to create a Master Kanban Board that syncs with Child Projects?

                                                                                                            Hello, We're currently using Zoho Sprints for managing our interdepartmental teams, and we're looking to enhance our workflow using Kanban boards as part of a company-wide productivity improvement initiative. Our goal is to implement a project structure
                                                                                                          • Writer.. Broken?

                                                                                                            Hello,  Writer has been really good to me during the months I've used it, up until now.  I usually launch the app by tapping the icon and I could immediately pick up where I left off.  Now I'm greeted by a loading circle not reaching 100% and I only have the option to create a new account.  By pressing that button it now switches to a login screen and I can access my account. However, it seems (only speculating ofc) to be stuck in cell-phone mode? everything looks scrambled.  I can't access any of
                                                                                                          • How to access Recruit Variables in a Deluge function?

                                                                                                            I have set up Recruit Variables in Zoho Recruit, and I would like to know how to retrieve these variables from within a Recruit custom function (Deluge). Could someone please explain the correct way to access them? I tried the following code, but it did
                                                                                                          • Upon De activate a user what name doe sthe contacts candidates go under?

                                                                                                            When deactivating a user, does the user name remain the same, as the candidate owner? If not what/who, does it change to? Do I need to change the user name in contacts and candidates before I deactivate the user?
                                                                                                          • Weekly Tips: Customize alerts from your Priority Users

                                                                                                            You might receive hundreds of emails daily, but messages from your manager, clients, or team leads often require immediate attention, as they may contain urgent requests or critical updates. How would you ensure you never miss important messages from
                                                                                                          • Maximum 100 records in Sheet View is limiting. How can I increase this?

                                                                                                            Thanks in advance for any help with this. There was a similar post that showed answered but it did not help with increasing the number of records you see in a Sheet View. Editing in the Sheet View is fast and efficient but I have 3500 records and I need
                                                                                                          • Revenue Management: #3 Revenue Recognition Simplified

                                                                                                            In continuation of the previous post on how to compute revenue recognition, let's explore a solution that helps businesses handle real-world complexities. While the Accounting Standards provide a clear framework for recognizing revenue, the real challenge
                                                                                                          • Tip #40- Strengthen Remote Support with IP-based Restrictions in Zoho Assist– ‘Insider Insights’

                                                                                                            Protecting sensitive data and preventing unauthorized access is a top priority for any organization. With IP-based restrictions in Zoho Assist, you can ensure that only users from trusted networks can initiate remote support sessions. Say your IT team
                                                                                                          • Push Invoices to Xero Manually

                                                                                                            Hi guys, I'm wondering if anyone has wanted to do this and has a workaround or knows of an app that may be able to help with this. I sell B2B and B2C. The customers can purchase on our website or through marketplace, all of which send sales to zoho. The
                                                                                                          • OpenAI error code: 1010 in a Zobot

                                                                                                            Please see short linked screen recording. Insights welcome. Please and thank you! https://workdrive.zohoexternal.com/external/f3247ba9c872639157b707700c0300c433c7664aea924a034f4da3c3ad2e355f
                                                                                                          • Ability to Create Sub-Modules in Zoho CRM

                                                                                                            We believe there needs to be a better, more native way to manage related records in Zoho CRM without creating clutter. Ideally, Zoho would support "sub-modules" that we can create and associate under a parent module. Our use case: We have a custom module
                                                                                                          • Installing EMAIL Setup in New Domain

                                                                                                            Respected Support team, I'm facing an issue with cloudflare in Pakistan, I want to setup Zoho Mail Setup but I Don't know how to enable Zoho mail setup without cloudflare. My Website https://stumbleguymod.com/ is using CF, and I want a different Zoho
                                                                                                          • Signature change

                                                                                                            I cannot see how to change signature or out of office details easily now in the new format.
                                                                                                          • Inventory API - Retrieve all uploaded product / item images

                                                                                                            I know that I can get the primary image for each product / item or composite item, by using the /image endpoint.  https://inventory.zoho.com/api/v1/compositeitems/<item-id>/image?authtoken=<TOKEN> This will return only one photo, even if the item has multiple images uploaded. Is there a way to retrieve all images stored for an item via the Zoho Inventory API?
                                                                                                          • Ebay Integration malfunction

                                                                                                            My eBay integration in Inventory has always worked well. It suddenly malfunctioned. It is creating its own parts in Inventory that are unavailable instead of selling the parts I've always sold. Tech help was unable to resolve this. The latest sale attempt
                                                                                                          • Introducing Bin Locations In Zoho Inventory

                                                                                                            Hello users, We are excited to let you know that your wait for the Bin Locations feature has now come to an end! Yes, you heard us right! We are here to introduce the much-awaited Bin Locations now in Zoho Inventory. But before we dive into the feature
                                                                                                          • how to get all the records in the custom View more than 200 records , Without using the page Concept

                                                                                                            how to get all the records in the custom View more than 200 records , Without giveing page as default in the Loop Concept Pls help how We can Achive this void schedule.Lead_Attempt_To_contact_schedule_10_30() { pages = {1,2}; for each pg in pages { query_map
                                                                                                          • The way that Users can view the ticket

                                                                                                            I have created users. What I would like to achieve is the following: All users under the same company account should be able to view each other’s tickets.
                                                                                                          • Zoho UAE SMS/WHATSAPP

                                                                                                            Hello everyone, so I have a question as regards DC and their impact on automation, integration and app usage. For example I am working with a UAE clientniw but each time I tried to connect their WhatsApp and sms then automate their process I tend to receive
                                                                                                          • Looking to Flag or Tag contacts/ accounts on Zoho Desk?

                                                                                                            I am looking for a way to flag certain accounts and make it obvious on the views pages. So for example if a has a certain package or needs extra attention it is clear before even clicking on the ticket. This could be via adding a tag or flag onto an account,
                                                                                                          • setting date-time field from string

                                                                                                            hello everyone, i hope someone could help me. i have a date-time field in a form that i want to fill in from two separate fields of date, and time. i need to combine the two fields to a one date-time field but can make it work. i tried to convert the
                                                                                                          • Calendars and CRM Contacts

                                                                                                            I'm finding having multiple calendars in Zoho One so confusing. I have a few questions so I can get this straight. We have a meeting room that we have set up as a resource in Calendar. Can this be set up in Bookings and the CRM Calendar? Using Zoho Calendar,
                                                                                                          • Announcing new features in Trident for Mac (v1.23.0)

                                                                                                            Hello everyone! Trident for macOS (v.1.23.0) is here with interesting features and thoughtful enhancements to elevate your workplace communication and productivity. Here's a quick look at what's new. Record your meetings. You can now record audio and
                                                                                                          • Applying a record template

                                                                                                            Hi all, I can't figure this out. I hope you can help. The scenario: We have learners who have to complete a 'digital' journal with tasks in order to qualify. Those tasks, once completed, need a final signature from their 'Mentor', which will trigger their
                                                                                                          • Quickbooks invoice with Zoho Creator

                                                                                                            Is it possible to push data from Zoho Creator directly to an invoice on QuickBooks? If so, where can I find information on how to do this?
                                                                                                          • Help: Capture full page URL in hidden field when same Zoho Form is embedded on multiple pages (iframe)

                                                                                                            Hi all, Goal Use one Zoho Form across multiple pages and record the exact page URL (incl. subdomain + path + hash) where the user submitted it. Example pages: https://www.example.com/cargo/ https://www.example.com/cargo/containers/#contact https://cargo.example.com/auto/
                                                                                                          • Automatically Populate fields - HELP!

                                                                                                            There have been many discussions on this but I still can't seem to get it to work for me. I am trying to create a lookup field and have other fields automatically populate. Based on the instructions in the Help Center, I should be using the "on user input". It's just not working, here is the layout...   Both forms are in the same application. Current form is called Add Note, form to fetch records from is called Add Client. Lookup field is called Select_Client_ID related field in fetch form is called
                                                                                                          • Push notifications to portal users

                                                                                                            Hi all, it is possible to send push notifications to portal users?
                                                                                                          • Rename the attachment from record template pdf in the sendmail deluge script

                                                                                                            Hello Zoho, I urgently need a feature to rename record templates that I send via the sendmail feature. The program I created sends emails to clients with an invoices that have been created in the invoice database. If the user selects 3 invoice numbers,
                                                                                                          • Alt Text On Multiple Images

                                                                                                            I'm using Zoho Social to post to a charity website. Often the posts have multiple images, but it seems there is only one field for Alt Text. Does that mean I can only include it for the first image? Or is there a way to add alt text for all the imag
                                                                                                          • [SOLVED] Getting 401 when trying to download ticket attachment via API

                                                                                                            I'm able to use the API just fine to access ticket content. But I cannot download ticket attachment, keep getting 401 Client Error. Example: https://desk.zoho.com.au/api/v1/tickets/{ticket_id}/attachments/{attachment_id}/content?orgId={org_id} For headers,
                                                                                                          • Zoho project – Workdrive integration.

                                                                                                            Hello everyone, I was wondering something, we did the Zoho projects integration with Zoho Workdrive but nowhere during this integration we could set the location of the folders that would be automatically created in Workdrive. As I understand it, it creates
                                                                                                          • Next Page