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                                                            • Tip #10: Automatically add tags to Zoho CRM records using form responses

                                                              You may be using tags to filter records, create reports based on specific tags, or let your sales team to know which clients to give priority to. Don't skip tagging for the crm records added via forms. The tags can be set to be automatically captured during the form submission. How it works When you set up a configuration to push form entries into CRM, you can add a tag to them automatically. The tag value can vary based on the respondent's input (captured using form fields), or you can include a
                                                            • Tip #2: Prefill forms automatically with existing Zoho CRM data

                                                              How to automatically prefill a form with existing Zoho CRM data? Prefilled forms can be useful when you want your prospects to view and confirm their data, and in a wide range of other situations. In Zoho Forms, we prefill the fields with the values from Zoho CRM using the Zoho CRM field. What is a Zoho CRM field? A Zoho CRM field acts as a two-way communication channel, by sending data to Zoho CRM from forms and fetching information from CRM into Forms. The field will look up data from your CRM
                                                            • Tip #8: Pass Adwords data (GCLID) and UTM parameters to Zoho CRM using forms

                                                              When you are using forms to capture leads, you may wonder: " How did they find me? Which marketing campaign worked best?"  You can answer this question by capturing the Google Adwords data (GCLID) or the UTM parameter details in your CRM using forms. This can be a great way to gauge the effectiveness of your campaigns and identify the most effective ways to capture leads.  Capturing GCLID parameters How it works If a person finds your form by clicking an ad, a GCLID gets created. When they fill out
                                                            • ZUG (Zoho User Group) In-person Meetups - Maximize Data Efficiency with Zoho Forms & Beyond

                                                              Hello Zoho Community, Join us for our upcoming meetups in ANZ, where we'll dive into seamless data handling and maximizing efficiency through Zoho Forms and beyond. Explore the potential of Zoho Forms customization and integration, from mastering the
                                                            • Tip #9: Modify deal properties in Zoho CRM using form responses

                                                              How to modify deal properties of Zoho CRM records using form responses? Deal properties in Zoho CRM records are constantly modified based on the status of the deal. You can automatically modify deal properties (like the deal closing date, or deal name) and even update the deal stage, using form inputs. This can drastically reduce the work your team would otherwise do to search and change individual record details manually. How it works This works by integrating the form with the Deals module of Zoho


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                                                                                                              • Recent Topics

                                                                                                              • Tags for New Tickets

                                                                                                                Hi there, When creating a new ticket, there is currently no way to choose a tag you would like to associate with the new ticket. Being able to associate a tag while creating a new ticket will be very beneficial as it will save time and flow well with
                                                                                                              • Zoho Desk: No Incoming email

                                                                                                                Is Zoho Desk services down? No incoming email reflect to desk tickets.
                                                                                                              • Zoho CRM - Widgets | Update #3 : Introducing SDK V1.5 along with new ZDK Methods and ZRC Support

                                                                                                                Hello everyone! Widgets in Zoho CRM just got a big upgrade! With the release of SDK v1.5, developers can now create more immersive widget experiences. This update elevates Widget development with new ZDK methods for easier interactivity and ZRC support
                                                                                                              • Unusual activity detected, account blocked

                                                                                                                I am unable to send emails and am getting the error "Outgoing blocked: Unusual activity detected. To unblock your account, please and submit a request. Learn more.". I am unsure as to why this is happening since all my activity is legitimate, mainly confirmation
                                                                                                              • Unable to Send Emails – Outgoing Mail Blocked (Error 554 5.1.8)

                                                                                                                Description: Hello Zoho Support Team, I am facing an issue with my Zoho Mail account ( admin@osamarahmani.tech ). Whenever I try to send an email, I get the following error: 554 5.1.8 Email Outgoing Blocked I would like to clarify that I have not done
                                                                                                              • Issue connecting Zoho Mail to Thunderbird (IMAP/SMTP authentication error)

                                                                                                                Dear Zoho Support, I am trying to configure my Zoho Mail account on Thunderbird, but I keep getting authentication errors. Account: info@baktradingtn.com Domain: baktradingtn.com Settings used: IMAP: imap.zoho.com, Port 993, SSL/TLS, Normal Password SMTP:
                                                                                                              • Payment issue with Mail Lite plan – personal NIF not accepted as payment info

                                                                                                                Hello, I have already contacted Zoho Support by email regarding this, but since I haven’t received any reply yet, I’m sharing it here as well to see if the community can help. I’m facing a payment issue for my Mail Lite plan. I have a personal account
                                                                                                              • Customer payment alerts in Zoho Cliq

                                                                                                                For businesses that depend on cash flow, payment updates are essential for operational decision-making and go beyond simple accounting entries. The sales team needs to be notified when invoices are cleared so that upcoming orders can be released. In contrast,
                                                                                                              • Figma in Zoho Creator

                                                                                                                Hi Team, I’m creating a form using Figma and would like to know how to add workflows like scheduling, custom validation, and other logic to it. Can anyone help me understand how to set this up for a Figma-based Creator UI form?
                                                                                                              • Not receiving Gmail confirmation email to send emails as Zoho account from Gmail

                                                                                                                Hello! I'm having an issue with the "Send mail as" option on Gmail. I am not receiving the confirmation email on my Zoho Mail account. A few days ago, it worked, then it stopped, and now when I try to fix it, I simply don't receive the confirmation email
                                                                                                              • Restore lost Invoice!

                                                                                                                Some time ago I tried to Upgrade from Invoice to Books. I not upgraded and staid n Invoice. Now i tried again and first i deleted the old trial of books. But now all is gone, PLEASE HELP!! i have no backup and i have to have at least 7 years data retention by law. 
                                                                                                              • Zoho Desk Down

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                                                                                                              • lookup and integrated forms

                                                                                                                I might be misunderstanding things but I wanted to integrate our zoho crm contacts into creator. I imagined that when I used the integration it would mirror into creator. It did brilliant. BUT We have a ticket form in creator that we want to use a lookup
                                                                                                              • Partially receive PO without partial Bill?

                                                                                                                Most of our inventory is pre-paid. Let's say we purchase 30 pieces of 3 different items for a total of 90 pieces. It is common for our supplier to send us the items as they are ready. So we will receive 30 pieces at a time. How can I partially receive
                                                                                                              • 2 users editing the same record - loose changes

                                                                                                                Hello, I'm very new to Zoho so apology if this has been addressed somewhere i can't find. I have noticed the following: If we have 2 users put an inventory item in edit mode at the same time: say user1 click on edit and user2 while user1 is still in edit,
                                                                                                              • How to get the Dashboard page to be the first page when you open the app

                                                                                                                So when it opens on a tablet or phone it opens on the welcome page, thanks.
                                                                                                              • How I set default email addresses for Sales Orders and Invoices

                                                                                                                I have customers that have different departments that handle Sales Orders and Invoices. How can i set a default email for Sales Orders that's different than the default email for Invoices? Is there a way I can automate this using the Contact Persons Departments
                                                                                                              • Formula fields not refreshing until page is reloaded

                                                                                                                I need help/advice about the formula fields and how I can refresh the information in real-time. We have two formula fields on our deals page which show calculated prices: One formula is in a subform which calculates the subform total + 1 other field amount
                                                                                                              • How can I setup Zoho MCP with Chat GPT

                                                                                                                I can set up custom connections with Chat GPT but I cat an error when I try to set it up. The error is: "This MCP server can't be used by ChatGPT to search information because it doesn't implement our specification: search action not found" Thoughts?
                                                                                                              • API ZOHO CRM Picket list with wrong values

                                                                                                                I am using Zoho API v.8. with python to create records in a custom module named "Veranstaltung" in this custom module I've got a picket list called "Email_Template" with 28 Values. I've added 8 new values yesterday, but if I try to use on of those values
                                                                                                              • Group Emails

                                                                                                                I have synced Zoho CRM to Campaigns but there are certain email not synced. showing it is Group Emails, but this email ids belongs to different individuals. please provide a solution as i nedd to sync the same.
                                                                                                              • Enable Password Import option in ulaa browser

                                                                                                                Dear Ulaa Team, I noticed that the Ulaa Password Manager currently offers an option to export passwords, but not to import them. This limitation poses a challenge for users like me who have stored numerous credentials in browsers like Chrome. Manually
                                                                                                              • "Is Zoho CRM customer" vs "Is linked with Zoho CRM"

                                                                                                                Recently while building a Flow, I was setting up a Decision action following a Zoho Invoice Fetch record action. There were 2 choices that I had not seen as something I could manually action in Zoho Invoice: "Is Zoho CRM customer" and "Is linked with
                                                                                                              • Client Script | Update - Introducing ZRC: Simplified HTTP request library

                                                                                                                Hello Developers! Are you tired of juggling different methods to make API calls? Are you confused with multiple syntaxes and version restrictions? Have you ever wished for one simple way to make all API calls in CRM? We heard you :) Here comes ZRC (Zoho
                                                                                                              • Selection Filed for Data Export section

                                                                                                                Hi FSM Team, I hope you are all doing well. I would like to share an idea for future development based on my experience. Currently, in FSM, we can only download up to 5,000 records at a time. If the development team could add a selection option to choose
                                                                                                              • What if I dont see contacts on the left side list

                                                                                                                My CRM does not show the contacts tab. In order to create list this is needed and I cant find it.
                                                                                                              • Comments Vs. Replies

                                                                                                                I'm curious as to the difference between a "Reply" and a "Comment" on a ticket. It appears that "Replies" are what's used to determine response time SLA's and there are also used to automatically re-open tickets. I'm just trying to understand the key differences so I can educate both our clientele and our back-end users on which function/feature to use to better improve the ticket lifecycle. If anyone has any insight it would be appreciated. Thanks!
                                                                                                              • Transitioning to API Credits in Zoho Desk

                                                                                                                At Zoho Desk, we’re always looking for ways to help keep your business operations running smoothly. This includes empowering teams that rely on APIs for essential integrations, functions and extensions. We’ve reimagined how API usage is measured to give
                                                                                                              • Can you prevent closing Ulaa window when the last tab is closed (inadvertently)?

                                                                                                                Most browsers have started to bring this feature in to prevent closing their windows when the last tab is closed (inadvertently). I hope Ulaa should get this in too.
                                                                                                              • Microsoft Phone Link

                                                                                                                Does anyone know if you can use Microsoft Phone Link to make calls through Zoho?
                                                                                                              • Voip Phone system that integrates with Zoho

                                                                                                                Just checking to see if anyone could tell me what phone system they are using with Zoho that is on the list of systems that integrate with Zoho.  I use Vonage and have been with them for quite a few years but their service has really gone down hill and
                                                                                                              • Removing Related Modules Lookup Fields Assignment / Relationship

                                                                                                                Issue: When creating a related list, I accidently selected module itself creating a circle reference. See attached. Situation: I wish to relating a custom module called "Phone Calls" to Leads and Contacts. Outcome: 1) I either want to remove the this
                                                                                                              • Multiple email accounts, one phone

                                                                                                                Hi, I have my own businesses that use Zoho mail, now I would like to use zoho mail also for a local charity. But I noticed adding a phone number is compulsory for registering an account, and I only have one phone. This means I can not open an account because my phone number is already in use for another account. Can this be fixed? Thanks Vincent
                                                                                                              • Kaizen #210 - Answering your Questions | Event Management System using ZDK CLI

                                                                                                                Hello Everyone, Welcome back to yet another post in the Kaizen Series! As you already may know, for the Kaizen #200 milestone, we asked for your feedback and many of you suggested topics for us to discuss. We have been writing on these topics over the
                                                                                                              • Seriously - Create multiple contacts for leads, (With Company as lead) Zoho CRM

                                                                                                                In Zoho CRM, considering a comapny as a lead, you need us to allow addition of more than one contact. Currently the Lead Section is missing "Add contact" feature which is available in "Accounts". When you know that a particular lead can have multiple
                                                                                                              • can I link a contacts to multiple accounts

                                                                                                                can I link a contacts to multiple accounts
                                                                                                              • Free webinar! Digitize recruitment and onboarding with Zoho Sign and Zoho Recruit

                                                                                                                Hello, Tired of being buried in onboarding paperwork? With the integration between Zoho Sign and Zoho Recruit, a powerful applicant tracking system, you can digitize and streamline the entire recruitment and onboarding process, all from one platform.
                                                                                                              • Open Activities view.

                                                                                                                I really like the new views for the open and closed activities inside the deals. But when you are in the tab view instead of the column view you can only complete and edit the open activity there isn't the 3 dot option to be able to delete the activ
                                                                                                              • Potentially Outdated and Vulnerable Chromium Engine Installed by Ulaa Browser Installer

                                                                                                                I just installed Ulaa Browser a few minutes ago. Whats My Browser page shows I am using an outdated Chromium engine meaning I might be vulnerable for security exploits that might have got fixed in the new version.
                                                                                                              • Potentially hardcoded list of Browsers to import from (after Ulaa Setup)

                                                                                                                I have just installed Ulaa Browser and found that the list of browser to import data is potentially hardcoded ones rather than looking at the system. I do not have FF, IE and Edge is not my default itself. I would appreciated if Ulaa detected my browsers
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