Announcing new features in Trident for Windows (v.

Announcing new features in Trident for Windows (v.

Hello Community,

Trident for Windows has some exciting new features aimed at enhancing ease of use, with updates designed to elevate your productivity.

Let's take a quick look at them.

Desk eWidget    

We’re introducing the latest addition to Trident's lineup of widgets: the Zoho Desk eWidget. With this integration, you can view the information on the tickets assigned to you as you read the corresponding emails. You can also easily create, assign, search, and view your tickets right from within Trident, enabling faster issue resolution and enhancing overall customer happiness. 

Learn more.

HubSpot eWidget 

Another addition to Trident's list of widgets: the HubSpot (CRM) eWidget. With this new addition, you can organise and track your leads and customers, view and access contact or company information, and even add notes, tasks, and events to the contact.

Learn more.

Managing tags for tasks  

You can now access all of your tags in the Tasks module. This includes the ability to create new tags, edit the ones you already have, and delete any tags you no longer need. There's more! You can also assign tags to your tasks and conveniently view them categorised by their assigned tags, allowing you to manage your tasks more intuitively.

Learn more.

Viewing the call history in Contact details 

In addition to contact overview, emails sent and received, and chats in common, you can now access the call history directly from the Calls tab within the Contacts module or from the contact card.

Learn more.

To leverage these new features in Trident, update the app to the latest version by following the steps below:

  1. Click the Main Menu icon on the top-left corner of the app.

  1. Select Check for Updates from the menu list.

If you haven't already downloaded the app, you can download it

Give these features a spin, and let us know your experience as well as any suggestions by submitting feedback from within the app. You can also reach us at

To submit your feedback directly through the app, follow the steps below:

  1. Click the Main Menu icon on the top-left corner of the app.

  1. Select Feedback.

  1. In the feedback window, enter the necessary details under Subject and Feedback Content.

  1. Click Submit.

We look forward to hearing from you!

Until next time,

      Zoho Developer Community

                                Zoho Desk Resources

                                • Desk Community Learning Series

                                • Digest

                                • Functions

                                • Meetups

                                • Kbase

                                • Resources

                                • Glossary

                                • Desk Marketplace

                                • MVP Corner

                                • Word of the Day

                                    Zoho Marketing Automation

                                            Manage your brands on social media

                                                  Zoho TeamInbox Resources

                                                    Zoho DataPrep Resources

                                                      Zoho CRM Plus Resources

                                                        Zoho Books Resources

                                                          Zoho Subscriptions Resources

                                                            Zoho Projects Resources

                                                              Zoho Sprints Resources

                                                                Qntrl Resources

                                                                  Zoho Creator Resources

                                                                    Zoho WorkDrive Resources

                                                                      Zoho Campaigns Resources

                                                                        Zoho CRM Resources

                                                                        • CRM Community Learning Series

                                                                          CRM Community Learning Series

                                                                        • Tips


                                                                        • Functions


                                                                        • Meetups


                                                                        • Kbase


                                                                        • Resources


                                                                        • Digest


                                                                        • CRM Marketplace

                                                                          CRM Marketplace

                                                                        • MVP Corner

                                                                          MVP Corner

                                                                            Design. Discuss. Deliver.

                                                                            Create visually engaging stories with Zoho Show.

                                                                            Get Started Now