App Spotlight: Bybrand for Zoho Desk
App Spotlight brings you hand-picked apps to enhance the power of Zoho. Visit Zoho Marketplace to explore all apps.
Replace boring, old-fashioned email signatures with high-converting modern ones. Standardize email communication and strengthen your brand image through uniform clickable email signatures for all your employees.
Business needs
- Support emails need to be useful for customers searching for information about an issue.
- Customers need a reason to engage with support emails.
- Customers like to solve problems themselves, but might not know where to go for answers.
- Improving customer support can be the dividing line between the success and failure of an organization. An HTML email signature can help and lend greater credibility to your support team by reinforcing branding, social engagement, and self-serve links.
Solution
- Signatures can offer links to redirect customers to any pages you want them to see.
- Email signatures can make emails interactive, so they don't remain unopened and forgotten.
- Save time spent on email signature management for all your support teams by integrating Bybrand with Zoho Desk.
- Create email signatures in HTML for all your agents and include useful information such as links to your website, knowledge base, or social pages to redirect interested customers.
- Since this is a native integration, the email signature can be updated via API. You won't be required to go to individual users' machines or send tutorials for the user to paste the email signature in the help desk panel.
Benefits
- Improve customer experience: When the customer needs more quick information, he or she will get it in the email signature.
- Accessible information: Clickable HTML email signatures let you funnel curious customers to your website, social pages, or knowledge base.
- Reduce work hours: Standardizing your staff's email signatures will be much simpler with precise email signature templates for all your teams.
Access your files securely from anywhere
Zoho Developer Community
Deliver unforgettable customer experiences
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
Zoho Desk Resources
-
Desk Community Learning Series
-
-
-
-
-
-
-
-
-
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho Campaigns Resources
Zoho CRM Resources
Zoho Show Resources
Writer Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.