Cards & Functions: An inside view into how Cliq's custom buttons work!
Message cards are simple templates which can be used to customise messages. In other words, responses on triggering an integration component (commands/ bots/ message actions) can be customised as a message easily with the templates. A message card can be styled with a title, image, buttons, table and so on! Adding a button helps in making the message more interactive and also provides a call to action.
So where does a function fit here?
A button can be triggered to perform an action on click, only when a function is associated with it. A function is a piece of code invoked when a button action is performed. The list of attributes triggered when a function is invoked, is explained in our
functions handler help page.
Sample use case scenario: Triggering functions on /issues command execution
Tracking issues is a great way to record bugs reported in a module of a product. The /issues command for instance will get a list of issues reported under the user's name. Each issue will have a button, on clicking which more information about the issue will be displayed.
Pro Tip: Cliq offers a variety of message cards. Check them out
here . You can also try building one using our
message builder
/issues command workflow
When a user executes the /issues command, the below given workflow is triggered
- Command suggestion handler is triggered and shows the user a list of portals
- Upon selection, the suggestion handler is triggered again to show a list of projects for the user to choose from
- Once the portal and project is selected, the command execution handler is invoked to get the list of issues for which the user is responsible for!
- Clicking on a button associated with each issue will get more details about the issue and display it as a separate card for the user to see.
Watch this tutorial video on what functions are and how the /issues command execution and response works
Sample Functions Execution Code
- response = Map();
- if(target.get("name") == ":bug: Info")
- {
- apiid = arguments.get("key").toList("-");
- portal = apiid.get(0);
- project = apiid.get(1);
- ID = apiid.get(2);
- bugdetails = invokeurl
- [
- url :"https://projects.zoho.com/restapi/portal/" + portal + "/projects/" + project + "/bugs/" + ID + "/"
- type :GET
- connection:" insert_your_connection_name "
- ];
- response = {"text":"Details about " + bugdetails.get("bugs").toMap().get("title"),"card":{"theme":"modern-inline"},"slides":{{"type":"label","data":{{"Reported By":bugdetails.get("bugs").toMap().get("reported_person")},{"Issue Status":bugdetails.get("bugs").toMap().get("status").toMap().get("type")}}}}};
- info response;
- }
- else if(target.get("name") == "All Open Issues")
- {
- info arguments;
- apiid = arguments.get("key").toList("-");
- portal = apiid.get(0);
- project = apiid.get(1);
- bugdetails = invokeurl
- [
- url :"https://projects.zoho.com/restapi/portal/" + portal + "/projects/" + project + "/bugs/?statustype=open"
- type :GET
- connection:" insert_your_connection_name "
- ];
- info bugdetails;
- bugs = bugdetails.toMap().get("bugs");
- info bugs.size();
- if(bugs.size() > 0)
- {
- rows = List();
- for each bug in bugs
- {
- row = Map();
- info bug;
- row.put("Issue ID",bug.get("key"));
- row.put("Assigned To",bug.get("assignee_name"));
- row.put("Severity",bug.get("severity").toMap().get("type"));
- row.put("Issue Status",bug.get("status").toMap().get("type"));
- if(rows.size() <= 5)
- {
- rows.add(row);
- }
- }
- response = {"text":"Hey " + user.get("first_name") + " ! Recently reported issues!","card":{"theme":"modern-inline","title":"Issue List:"},"slides":{{"type":"table","title":"hello","data":{"headers":{"Issue ID","Assigned To","Severity","Issue Status"},"rows":rows}}}};
- }
- else
- {
- response = {"text":"Good news. Looks like there are no open issues in this project! :grinning:"};
- }
- }
- return response;
The /issues command execution and suggestion code is attached as a text file. Hope this has intrigued you to try it out right away. Comments and suggestions are welcome!
Best,
Manasa
Cliq
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