Co-trainer Spotlight 02: Ensure continuous learner interaction along with your Co-trainers.

Co-trainer Spotlight 02: Ensure continuous learner interaction along with your Co-trainers.

Welcome back to the next post in the Co-trainer spotlight series. 



In our previous posts, we saw the different ways that a Trainer can aid their co-trainers with pre-session collaboration. In today's post, we will explore the various features that you (the Trainer or Super Admin) can utilize to help co-trainers achieve better audience engagement throughout a live session. 
 
#01: Using open-mic to foster real-time communication
 
Co-trainers can act as subject matter experts and add significant value to training sessions. As a Trainer, you can encourage co-trainers to use the mic to emphasize relevant points and to quickly clarify participant questions throughout an ongoing session. This helps establish real-time communication between you and your participants and further improves the standard of interaction amongst peers.
 
#02: Moderating discussions within a common chat room
 
Since co-presenting improves the ratio of trainer to trainee, it becomes easier to manage team assignments and promote discussions from a common chat room. While you are busy with the content delivery, your co-trainers can take notice of and encourage more reserved participants to contribute to the class discussion, respond to the audience's requests, and control any distracting chats.



Individual attention can be paid to each participant by your co-trainers using the private chat room.


 
#03: Providing audience's with multiple choice answers 
 
Expose your audience to diverse view points or responses for any question asked during a session. As a co-trainer on ShowTime, you can add multiple answers to a single/same question asked by your participant from different experts during the session. Immediately answering a trainee's question helps drive their motivation and interest in the topic being presented.


We hope these tips help! Be sure to try out these features to provide an enriched learning experience for your participants. 
 
In our upcoming post, we will highlight how a co-trainer can turn into co-presenters and take complete control over the entire session. Please feel free to share your experiences with co-trainer collaboration in the comment box below. If you have any further questions, write to us at support@zohoshowtime.com.



    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner




                                                            • Sticky Posts

                                                            • Video tip 02: Customize your feedback and evaluation forms in Zoho ShowTime

                                                              Hello everyone,  Here's a new video tip for all our ShowTime users. Today we will learn few quick, effective ways to evaluate your participants and assess your trainings conducted on Showtime, like MCQs (multiple choice questions), text-boxes, and ratings scale.   Watch the below video to learn how these assessment systems help you effectively evaluate course-related knowledge and skills of your trainees on a regular basis.      Follow this page to learn more such tips and stay updated on all the
                                                            • Video tip 05: Host training courses under your own personalized domain and white-label your email communications.

                                                              Hello everyone,  As a trainer, having your own domain name increases your brand's positioning and reach through search results on top search engines like Google, Yahoo, and Bing. Prospective customers will more readily pay for courses from an organization with a professional, established online presence. A custom domain establishes you as a leader in your area of subject expertise, helping you promote your courses and build brand recognition with your global audience.   In today's video tip, we at
                                                            • Video tip 04: Do you want to set up repeated training sessions at regular intervals? Learn how.

                                                              Hello everyone,    Sometimes it is difficult to organize and manage your everyday work and training sessions. Scheduling recurring or repeated sessions can be even more time-consuming as you need to create and maintain the training content, schedule multiple time slots for the training, manage registrants across each session, and more.    Zoho ShowTime offers a smarter option for these cases that only takes a few clicks. Play the video below to learn how to use the same presentation content and set
                                                            • Spotlight 03: Connect and deliver more effective trainings with ShowTimes' Viewer app

                                                              With the growing need for virtual classroom learning, the use of mobile and tablet software is quickly becoming the most convenient way to share knowledge between educators and students. According to a 2018 study, nearly 67% of digital learners now use mobile devices to complete their online coursework. Additionally, smartphone learners complete course material 45% faster than those using a computer.  Considering these facts, we now introduce our next community spotlight series that will focus on Zoho
                                                            • Video tip 1: Record and share trainings on Zoho ShowTime.

                                                              Hello everyone,   We are excited to launch our video tip of the month series within our ShowTime's community, aimed to help our trainers and educators with brief and practical tips on delivering more effective and comprehensive training.   In this month's video tip, we will show you how to record your training sessions quickly and share them with your attendees and other prospective learners externally. We hope this tip was useful. ShowTime also allows you to automatically record your live trainings


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ








                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • "Disbursing product components in phases, monitoring them, and displaying only the final product."

                                                                                                              i have a product composed of multiple components, and these components will be delivered to the customer in batches. However, the final invoice should only show the finished product. How can I issue (or release) the components and track their delive
                                                                                                            • Followed Subtasks doesn't show up in the Subtasks Section

                                                                                                              I have a task assigned to me now in the same task, there's a subtask and I am added as the follower on that task Even though I am a follower I still don't see that in the subtasks section The view permission for the profile is Related It's supposed to
                                                                                                            • Tip #39- Strengthen account security with Multi-factor Authentication (MFA) – ‘Insider Insights’

                                                                                                              Securing your organization's data begins with verifying that only the correct individuals have access to it. One of the simplest yet most effective ways to accomplish this is to enable Multi-factor Authentication (MFA) within Zoho Assist. MFA introduces
                                                                                                            • Automate timeout chat tracking with Workflows in SalesIQ

                                                                                                              With our feature-packed Nova release, Workflows has become one of the most powerful tools in Zoho SalesIQ. They let you automate follow-up actions when key events occur, such as when a chat ends, a visitor leaves a bad/good rating, or a lead is updated.
                                                                                                            • Mass edit / Mass update products

                                                                                                              Hi, Is there any way to mass update or bulk edit product fields in Zoho Inventory?
                                                                                                            • Automatic Verification of IMAP Integration Status

                                                                                                              Our sales staff have their O365 email integrated with CRM, over time this integration requires re-authentication via the UI. I can manually check the integration status by accessing Settings -> Channels -> Email -> Email Sharing -> "Configuration Type"
                                                                                                            • Tip of the Week #68– Share and access files faster with Zoho WorkDrive extension.

                                                                                                              Have you ever wasted time searching for the right file to attach to your emails—or worried whether the right people could access it? Without proper sharing settings, files might end up inaccessible to teammates or, worse, visible to people who shouldn’t
                                                                                                            • CV-Library: The Newest Source Booster in Zoho Recruit!

                                                                                                              We’ve expanded your sourcing toolkit — CV-Library, one of the UK’s largest and most trusted online job boards, is now available as a Source Booster in Zoho Recruit. This gives recruiters instant access to millions of UK-based candidate profiles, all without
                                                                                                            • Zoho AI Translate Task as Rest API

                                                                                                              I cant find any docs on how to use Zoho AI Translate Task from a rest api call https://www.zoho.com/deluge/help/ai-tasks/translate.html I am working on a custom Widget and I dont think I can execute zoho deluge ai translate task from a custom widget.
                                                                                                            • Is there the possibility to book less than 250 customer portal users?

                                                                                                              If you use the Creator, which is included in Zoho ONe, you can create a customer portal and give access to a maximum of 3 external people / customers, right? On the Creator website I saw that you can add 250 users for 100€/month. However, we don't need
                                                                                                            • Display Parts custom fields in the Work Order

                                                                                                              Hello, I see that is it possible to add custom fields in the Parts module. Would it be possible to also add those custom fields in the Work Order Module under Parts? This would be very useful for customer who want to showcase more information about parts.
                                                                                                            • Unable to edit Saved Estimates

                                                                                                              We are facing issue with editing the price or discount for a saved estimate for nearly 1 week.
                                                                                                            • Translation Blueprint & Picklists with Custom Values

                                                                                                              Hello everyone, I downloaded the translation file and I'm not finding the blueprint transitions. Does this means that the transitions cannot be translated? Also, the picklist values to be translated in the document are not the same that are actually used the in module. For exemple, for my lead module, the picklist values for Lead Status are : Not-contacted, contacted, junk and lost lead. In the translation document (English to French), this is what I see: PicklistValues.Leads.Lead_Status.Contact
                                                                                                            • How to create a custom sales signal?

                                                                                                              I want to create a custom sales signal for a custom module. is it possible to create one? If anyone know please let me know
                                                                                                            • Multi-line address lines

                                                                                                              How can I enter and migrate the following 123 state street Suite 2 Into a contact address. For Salesforce imports, a CR between the information works. The ZOHO migration tool just ignores it. Plus, I can't seem to even enter it on the standard entry screen.
                                                                                                            • Only show products in offers based on lead source

                                                                                                              We work with several lead sources, each with their own products and different pricing. For example, one product might have two or three different prices. Sometimes, when creating a quote, the wrong product is accidentally selected. Is there a way to only
                                                                                                            • Narrative 7 - The importance of data sharing

                                                                                                              Behind the scenes of a successful ticketing system - BTS Series Narrative 7 - The importance of data sharing Definition Data sharing requires a commitment to preserving the integrity and dependability of shared data throughout its entire lifecycle. This
                                                                                                            • TrueSync regularly filling up my local disk

                                                                                                              Seems that WorkDrive's TrueSync randomly starts filling up my local hard drive space. None of the folders have been set as "Make Offline" but still it seems to randomly start making file offline. The settings of the app is so minimal and is of no real
                                                                                                            • How can you re-push non failed submission through the integrations again?

                                                                                                              Hi, I can see there is an option the 'Re-push' failed integration submissions from Zoho Forms. Is there a way to do this for all submissions? We've just re-built an integration so things go into different fields and we would like to re-push everything
                                                                                                            • Check out in Meetings

                                                                                                              Why there is no check out in Meetings of Zoho CRM, very difficult to track
                                                                                                            • Issue with Zoho Projet

                                                                                                              Zoho Project on all the cellphones of my customer is crashing. He has mixed brands (Samsung and Pixel). Everything is fine on website and mobile website. Could not reproduce the issue in workshop using Samsung/Pixel/iPhone Uninstallation of Zoho Project
                                                                                                            • SecurePass email English language issue -- please hire someone to correct the English language issues sprinkled throughout your interface

                                                                                                              I wrote previously about some incorrect English in your SecurePass offering. After about six months it was corrected. I have never revoked permission before today and just discovered another language mistake that was not corrected. When you revoke a SecurePass
                                                                                                            • Published Components

                                                                                                              @zoho team, Checking if we can add a password for the public links as we have non-licensed users
                                                                                                            • Zoho Creator customer portal users

                                                                                                              Hi, I'm in a Zoho One subscription with our company. I'm running a project now that involves creating a Zoho Creater application and using the Zoho Creator Customer Portal.  At most we need 25 customer portal users. In our Zoho One plan we only get 3
                                                                                                            • Please Enable Snippets for Agents Adding Comments

                                                                                                              Snippets and templates are currently enabled for agents when they use the reply functionality. There is currently no way to add a template or snippets when an agent comments. This is really weird. Our agents don't use the reply functionality, only the
                                                                                                            • Tip of the Week - Extracting Data from JSON Columns

                                                                                                              Let's say you are importing a CSV or Excel file into Zoho Analytics. What if the file contains a few columns in JSON format? This is where Zoho DataPrep, embedded right within Zoho Analytics, comes in handy. This week's tip explains how to extract data
                                                                                                            • Deluge UI Updates

                                                                                                              Are there any updates planned for the Deluge UI in Zoho Desk? It feels quite dated and lack-lustre after you've spent some time in the CRM Deluge UI.
                                                                                                            • Zia Agents - Follow Ups

                                                                                                              It would be nice to have Zia Agents do follow ups. A lot of times agents are trying to schedule things with users and they say "can we set your printer up tomorrow?" and the user never says anything. A way to have a personalized reminder to the user automatically
                                                                                                            • Hide Agents name in Ticket Responses in "My Area"

                                                                                                              We were able to hide the agents name in the emails, however, the customer is able to see which agent has responded to a ticket in the thread of emails by going into their Help Center thread. Is there any way we can hide that information?
                                                                                                            • Option to Automatically Update Extensions

                                                                                                              Hello Zoho Desk Team, We recently received an email notifying us about an extension update that must be done manually. We’d like to request a feature that allows extensions to be updated automatically without requiring manual intervention. This would
                                                                                                            • Copy / Duplicate Workflow

                                                                                                              I have workflows setup that are very similar to each other. We have a monitoring system watching servers, and all notifications - no matter what client it is about - will come from a  noreply@ address which is not very helpful in having it auto assigned to the right account. I have setup a workflow that will change the contact name of the ticket (currently it would say noreply@) to the correct customer which is based on the subject line, as that mentions which server the alert it is about. I need
                                                                                                            • Embed Report with Auto Height

                                                                                                              Hello Developers, When we embed report within Page, we are getting one awesome feature to adjust the report height. "Auto" and "Custom' height. This "Auto" option works well when we have no records. But I want to embed report based on some conditions
                                                                                                            • Zoho Payroll: Product Updates - August 2025

                                                                                                              This month’s updates to Zoho Payroll bring enhanced efficiency and smarter features, simplifying payroll management for users in India, UAE, KSA, and US. Read on to explore how these updates can streamline your workflow. Filter Pay Runs by Type (India,
                                                                                                            • Numerical Rating for Interviewer Assessments

                                                                                                              Introducing Numerical Rating, a powerful new addition to interviewer assessments that brings precision and flexibility to candidate evaluations. ✅ What is Numerical Rating? Numerical Rating lets interviewers assign a score for each question in the assessment,
                                                                                                            • Choosing a portal option and the "Unified customer portal"?

                                                                                                              I am trialling Zoho to replace various existing systems, one of which is a customer portal. Our portal allows clients to add and edit bookings, complete forms, manage their subscriptions and edit some CRM info. I am trying to understand how I might best
                                                                                                            • User Tips: Adding Multiple Products (Package) to a Quote v2.0 (with Client Script)

                                                                                                              This solution is an improvement on the original idea which used deluge. My solution was posted in the comments are: https://help.zoho.com/portal/en/community/topic/adding-multiple-products-package-to-a-quote The updated version uses client script instead
                                                                                                            • Are downloadable product available in Zoho Commerce

                                                                                                              Hi all. We're considering switching to Zoho Commerce for our shop, but we sell software and remote services. Is there a features for downloadable products? I can't find any information about this. Thank you very much Alice
                                                                                                            • Need Faster Help? Try Live Chat Support

                                                                                                              Hello there, We understand that sometimes, whether you’re facing an issue, exploring a feature, or need quick clarification, sending an email and waiting for a response just doesn’t cut it. You need answers, and you need them now. That’s exactly why we
                                                                                                            • Custom image for each contact using merge tag

                                                                                                              Hi, I'm wondering if it's possible to set up an email campaign to display a different image for each contact using a custom field for the image url. I tried inserting custom html: <img src='$[UD:APP_IMAGE_URL||]$'/> but the editor seemed to reject this and did not actually add anything to the email template. Has anyone got any ideas? cheers, Jeremy
                                                                                                            • Comment Reactions like a Thumbs Up

                                                                                                              Can we please have the ability to emoji react on comments or at the very least, thumbs a comment up? Literally every other project management system out there can support this and it is very much needed to just acknowledge a comment instead of completely
                                                                                                            • Next Page