Deprecation of C4 endpoint URLs

Deprecation of C4 endpoint URLs

Notes
Note: This post is only for users who are still using the C4 endpoints.
Hello everyone,
 
At Zoho Creator, we're committed to continuously enhancing the security, performance, and capabilities of our platform. As part of this ongoing effort, we'll be deprecating older C4 endpoint URLs in the next few months. This transition is critical for security, as the old endpoints rely on outdated libraries, leaving it potentially vulnerable to security issues. We believe this update is a crucial step towards making the platform more secure and unified. With this post we aim to guide you through the migration process.
 
What are C4 endpoint URLs?   
These are a legacy URL pattern that were a part of the C4 version of Zoho Creator and could be used to access data via APIs. Essentially, the C4 endpoints are the one that contains a .do action (such as restapiaction.do, getApps.do and so on). 
 
If you built custom workflows several years ago, they might still be using these URLs. With the launch of our C5 version and REST APIs, we transitioned to a more standardized URL format. However, we continued to support requests made in the older format to prevent service disruptions.
 
What is changing?   
We're phasing out all C4 endpoint URLs in favor of new standardized URL formats which have been in place since 2018. Going forward, all API requests, such as adding, updating, or deleting records, must be performed using the format as per our v2.1 REST APIs. 
 
Use the table below to find examples of new endpoints that corresponds to the legacy C4 endpoint URLs. Please note that all URLs that end with .do in them needs to be replaced.
 
Action
C4 format
New format
Add Record from Web Client
/addRecordValidate.do
https://creatorapp.zohopublic.<DC>/<ScopeName>/<AppLinkName>/form/<FormLinkName>/clientadd/<PublishKey>
/getApps.do
https://www.zohoapis.com/creator/v2.1/meta/applications
/getallapps.do
https://www.zohoapis.com/creator/v2.1/meta/applications
/getformmeta.do
https://www.zoho.com/creator/help/api/v2.1/get-fields.html
/restapiaction.do
https://www.zohoapis.com/creator/v2.1/data/<ScopeName>/<AppLinkName>/form/<FormLinkName>
-X POST
/restapiaction.do
https://www.zohoapis.com/creator/v2.1/data/<ScopeName>/<AppLinkName>/report/<ReportLinkName>
-X PATCH
/restapiaction.do
https://www.zohoapis.com/creator/v2.1/data/<ScopeName>/<AppLinkName>/report/<ReportLinkName>
-X DELETE
/postrequestadd.do
https://www.zohoapis.com/creator/v2.1/data/<ScopeName>/<AppLinkName>/form/<FormLinkName>
-X POST
/showXml.do
https://www.zohoapis.com/creator/v2.1/data/<ScopeName>/<AppLinkName>/report/<ReportLinkName>
-X GET
 
What should you do?   
To prevent any disruption to your applications, you'll need to update your scripts that use these old C4 endpoint URLs.
 
Your action plan should be:
  1. Identify: Review your existing workflows and third-party services for any code that calls C4 endpoints.
  2. Update: Make necessary changes to your scripts to make sure they align with the new standardized format.
  3. Test: Thoroughly test your updated scripts to ensure they function as expected. 
When does this take effect? 
We plan to fully deprecate C4 endpoints starting November 28, 2025. Please note that, after this date, any API call made to a C4 endpoint will fail.

We request your utmost attention to this matter and encourage you to make the necessary changes before the deadline to avoid any disruption to your workflows.

We're confident these changes will improve the security and performance of your integrations. We look forward to your cooperation in ensuring a smooth and successful migration.

If you need any assistance or have questions, please feel free to reach out to us; we're always here to help.

Regards,
The Zoho Creator team

    Access your files securely from anywhere









                          Zoho Developer Community




                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts



                                                          • Sticky Posts

                                                          • Introducing Zoho Creator's 2025 Release Projection 2

                                                            Hello Creators! I'm Prakash, from the Creator product management team, and today I'm delighted to unveil our next set of features as part of Release Projection 2 for 2025. With thoughtful analysis and planning, we've curated powerful new capabilities
                                                          • Zoho Creator - 2023 Release Projection 1

                                                            Hello everyone! A very Happy New Year to you and your family. Hope you're all good and having a great time using Zoho Creator to make your lives easier and your businesses prosper. 2022 was an action-packed year for us at Creator, and we hope to continue
                                                          • Zoho Creator User Group meetups in a city near you! - Oct - Nov, 2023

                                                            Greetings from the Zoho Creator team! We're hosting a series of Zoho Creator meetups in various cities across the globe, and we'd love to meet you there! Our meetups are a great opportunity to network with industry peers, exchange ideas and best practices,
                                                          • Zoho Creator - 2023 Release Projection 2

                                                            Hello everyone! Time truly flies when you're having an incredible journey, and today we mark the completion of an eventful and action-packed six months. It feels like just yesterday when we embarked on this adventure together with the launch of our new
                                                          • Upcoming Updates - August 2022

                                                            Hi all, Greetings from the Zoho Creator team! Today we've got news for you on some exciting updates. And rest assured— there’s more to come! In this post, we'll be going over the upcoming features and improvements for this month as mentioned below. A


                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources

                                                                                            Zoho Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ






                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • Upload my theme.

                                                                                                            Hello. I would like to upload my own theme, this one: https://themeforest.net/item/panagea-travel-and-tours-listings-template/21957086 Is it compatible and where I upload it? If not I will hire a developer, what do I have to ask when I search for one?
                                                                                                          • Explore the Redesigned Quotes Module in Zoho Billing

                                                                                                            Dear users, We’re excited to introduce a refreshed look for the Quotes details page in Zoho Billing! This update brings you a more efficient user interface experience without changing your existing workflow. We've enhanced layouts with organized tabs,
                                                                                                          • Product Updates in Zoho Workplace applications | September 2025

                                                                                                            Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this September. Zoho Mail Attach email as EML file in Compose Effortlessly attach emails as EML file in Compose by simply
                                                                                                          • Vehicle Tracking

                                                                                                            we have GPS devices that installed on our vehicles, and we would like to know if it's possible to  get vehicle live location data from the GPS device To Zoho Creator App.   Thank You
                                                                                                          • 🤝 Rencontres, partage et inspiration au Zoho Community Meetup de novembre

                                                                                                            Chers utilisateurs, Bonne nouvelle 🎉 : notre Meetup Zoho Community approche, et nous serions ravis de vous y voir ! 📍 Toulouse : le 25 novembre 📍 Lyon : le 27 novembre (🎯 Il ne reste que quelques places !) Que vous soyez débutant ou utilisateur avancé,
                                                                                                          • Need Help Mapping GST Registration Number Field Between Zoho Books & Zoho CRM + Slow Sync Issues

                                                                                                            am facing an issue with field mapping between Zoho Books and Zoho CRM. I want to map the GST Registration Number field from the Customer module in Zoho Books to a custom GST field inside the Accounts module in Zoho CRM. However, I am getting a warning
                                                                                                          • Notification received when self-assigning tickets

                                                                                                            When I assign tickets in Zoho Desk the relevant agent gets a notification email. When assigning myself a ticket in Zoho Desk, I get a notification email. Now, as I am the person who assigned the ticket to myself, getting a notification in this regard
                                                                                                          • Nouveauté dans Zoho Writer - Création de documents et de modèles assistée par l'IA

                                                                                                            Zia, l’assistant IA de Zoho Writer, soutient les utilisateurs dans l’amélioration de leur écriture et la création de contenus : correction orthographique et grammaticale en temps réel, suggestions adaptées au contexte, détection du plagiat, révisions
                                                                                                          • Session Expired

                                                                                                            I constantly get "Session Expired" and need to relogin or close and open the application again. This gets really frustrating during the day. Is this something that can be solved? This really makes me want to leave the app as it is no go to need to reopen
                                                                                                          • Integrate your Outlook/ Office 365 inbox with Zoho CRM via Graph API

                                                                                                            Hello folks, In addition to the existing IMAP and POP options, you can now integrate your Outlook/Office 365 inbox with Zoho CRM via Graph API. Why did we add this option? Microsoft Graph API offers a single endpoint to access data from across Microsoft’s
                                                                                                          • Disable Buttons for Users with Profiles without permission

                                                                                                            Hey, I've noticed that users without permission of setting up things in the marketplace, can still see the icon: On a click, you see this: It would be way better, if they couldn't see this menu icon at all. (Aside from the fact that it completely misplaced
                                                                                                          • Mapping a new Ticket in Zoho Desk to an Account or Deal in Zoho CRM manually

                                                                                                            Is there any way for me to map an existing ticket in Zoho desk to an account or Deal within Zoho CRM? Sometimes people use different email to put in a ticket than the one that we have in the CRM, but it's still the same person. We would like to be able
                                                                                                          • Zoho Analytics - Make text clickable in underlying data

                                                                                                            Hi Community, I have a simple sales report based on a Invoice query table. I have included a link on to each invoice on the table and sent the Invoice number URL to the link. This works find in the query table, but when I click underlying data on the
                                                                                                          • Credit Management: #5 Advanced Refund Policy

                                                                                                            You're subscribed to a well-known SaaS design tool. You've used it to manage your team's projects, create marketing visuals, brochures, and so on. But your needs change over time. Your company may switch to another tool or hire an in-house designer who
                                                                                                          • Exported Slide Image Lacks Portion of the Background Image

                                                                                                            This does not always happen, but when I export (or "download") the rendered image of a slide, it sometimes lacks a portion of the background image. I created a sample slide deck to demonstrate it and shared it with the admins. It is also publicly available
                                                                                                          • How to create a Zoho Mail extension similar to Outlook's OnSend add-in?

                                                                                                            Hi, I want to create a Zoho Mail extension similar to Outlook’s OnSend add-in. The extension should: Let the user select headers and footers from a taskpane while composing an email. When the user clicks Send, the extension should: Automatically insert
                                                                                                          • Effective Inbox Organization: Folders vs Tags in Zoho Mail?

                                                                                                            I'm exploring the best ways to organize a busy inbox, especially when managing multiple clients or project using Zoho Mail. I’d love to know what works best for others: 1. Do you prefer **folders** (possibly with sub-folders) for each client or project?
                                                                                                          • Piss poor service in Support in Domains and email

                                                                                                            Srijith Narayanan B contacted me today. Very pleasant fellow. Just didn't want to tell him how bad your support service is. You help the person, but you leave before we can finish the next stage. Which causes a lot of frustration. It's been 8 days now
                                                                                                          • Zoho Mail android app update: Block & reject future emails, Report phishing, Spam alerts, Suspicious URL detection

                                                                                                            Hello everyone! In the most recent Zoho Mail Android app update, we have brought in support for the following features: Block & reject future emails Report Phishing Spam alerts in the mail details screen. Suspicious URL detection. Block & reject future
                                                                                                          • Zohomail does not support additional fields in mailto links

                                                                                                            Hello, I set up Zohomail as default composer in Firefox according to manual here: https://www.zoho.com/mail/help/defaultcomposer.html#alink2 Later, I wanted to use this functionality to answer in a Linux mailing list thread using mailto link: mailto:xxxxx@kernel.org?In-Reply-To=%3C727o0521-q24p-s0qq-66n0-sn436rpqqr1p@example.com%3E&amp;Cc=xxxxx%example.org&amp;Subject=Re%3A%20%5BPATCH%20v2%28%29
                                                                                                          • Emails not being received from a particular domain

                                                                                                            Cannot receive any emails sent from atco.com Domain is in the spam whitelist so should be no reason for it not to be coming through. Have filed a ticket and besides a generic response of we are looking at it - it seems there is no actual support workers
                                                                                                          • Email address for forwarding is not saving and there's no confirmation ema

                                                                                                            Steps to reproduce: 1. Enter my forward email in the email forward section of the account 2. Click save 3. See a notification stating saved successfully 4. Refresh the page, no forward email is saved 5. No email confirmation received at the forwarding
                                                                                                          • This domain is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details

                                                                                                            This is the error i keep getting when trying to use my Zoho Domain Mail. This domain is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details Find attached. I hope this can be resolved very quickly so i can go on and make
                                                                                                          • Auto CC - Moving Departments

                                                                                                            We have Auto CC e-mail replies to your support mailbox enabled. We have two departments: Helpdesk (helpdesk@domain.com) Delivery (delivery@domain.com) If we create a Helpdesk ticket, and reply, replies are CC'd to helpdesk@domain.com (OK) We then move
                                                                                                          • unable to send message reason 554 5.1.8 Email outgoing blocked

                                                                                                            unable to send message reason 554 5.1.8 Email outgoing blocked
                                                                                                          • Mailk got blocked / Inquiry About Email Sending Limits and Upgrade Options

                                                                                                            Dear Zoho Support Team, My name is Kamr Elsayed I created this account to use for applying for vocational training in Germany. As part of this process, I send multiple emails to different companies. However, after sending only 8 emails today, I received
                                                                                                          • SMTP email sending problem

                                                                                                            Hello, I've sent emails before, but you haven't responded. Please respond. My work is being disrupted. I can't send emails via SMTP. Initially, there were no problems, but now I'm constantly receiving 550 bounce errors. I can't use the service I paid
                                                                                                          • unblock my zoho mail account. outlines@zoho.com

                                                                                                            please unblock my zoho mail account, outlines@zoho.com
                                                                                                          • Unable to see free plan option

                                                                                                            Hello Zoho Support Team, I hope you are doing well. I am trying to sign up for Zoho Mail, but I am unable to see the option for the free plan. Could you please guide me on how I can access or activate the free plan? Thank you for your assistance.
                                                                                                          • Outgoing blocked: Unusual activity detected.

                                                                                                            I just made payment for my Zohomail Today and have been debited so i will like to be Unblocked because this is what it says (Outgoing blocked: Unusual activity detected) Thank you i await your swift responses
                                                                                                          • How to remove some users in zoho accounts

                                                                                                            How to remove some users in Zoho accounts.
                                                                                                          • Forwarder

                                                                                                            Hi, I tried to add a forwarder from which emails are sent to my main zoho account email . However, it asks me for a code that should be received at the forwarder email, which is still not activated to send to my zoho emial account. So how can I get the
                                                                                                          • Forwarder

                                                                                                            Hi, I tried to add a forwarder from which emails are sent to my main zoho account email . However, it asks me for a code that should be received at the forwarder email, which is still not activated to send to my zoho emial account. So how can I get the
                                                                                                          • DKIM cannot be enabled for the domain as no verified default selector present

                                                                                                            Hi Support Team, For Domain DKIM record trying to enable status. but showing error "DKIM cannot be enabled for the domain as no verified default selector present" So, please resolve the issue. Thank you.
                                                                                                          • I can't log in to my account on Thunderbird

                                                                                                            I've just had to rebuild my PC (calamitous mess from Microsoft with Win10/Win 11 'upgrade' - they confirmed I had to start with a new build). I have used Zoho mail for years via Mozilla Thunderbird, but now I've had to download the latest version of TBird,
                                                                                                          • Sorten the domain of zoho mail ids

                                                                                                            I recently created zoho mail id and am quite excited with the features. But one issue ig nobody wanna type this big zohoaccounts.com I mean silly bold Suggestion zmail.com (sound gmail) (attraction) or some genz words looks cool
                                                                                                          • Weekly Tips : Customize your Zoho Mail Notifications

                                                                                                            In a professional context, email communication remains one of the most crucial channels for staying connected and managing workflows. Keeping track of your emails, task updates, or important announcements can be overwhelming—especially if you are juggling
                                                                                                          • How to move emails to Shared Mailbox?

                                                                                                            Hello, I created a Shred Mailbox instead of using a distribution group. But I cannot move previous emails to certain shared mailbox. Is it possible move some emails from inbox to shared mailbox?
                                                                                                          • Email task creator when task is updated/marked complete

                                                                                                            I am looking for a way to notify the creator of a task in zoho todo when - Task is updated Task is closed Comments entered 1 and 2 are critical, and I cannot find a zoho flow to do this. There is no way that as a manager I will know when someone has completed
                                                                                                          • The attendees will now be redirected to the landing webpage when they exit the webinar, set by the organizer.

                                                                                                            Hello All, In the latest version of the Zoho Meeting iOS mobile app (v1.3.16), we have brought in the below enhancements:   Post Webinar Re-direction Revamped exit UI for Webinar Post Webinar Re-direction:  The attendees will now be redirected to the
                                                                                                          • Next Page