Enhanced Zoho CRM and Office 365 calendar synchronization features!
Dear customers,
We're excited to share some significant improvements to our Office 365 calendar synchronization features, aimed at providing you with more control and a more personalized experience.
What’s new- Choose your Office 365 calendar: During the synchronization setup, you can now choose from the available Office 365 calendars to select the calendar of your choice.
- Choose your sync option: We've added the ability to set up one- and two-way calendar syncs, from Office 365 to Zoho CRM, from Zoho CRM to Office 365, or both, based on your specific requirements.
- Automated availability settings: We've enhanced the integration further to streamline your calendar management. Now, meetings scheduled in your Office 365 calendar—even those from other calendars for which you haven't enabled the sync—are automatically captured and displayed in the CRM. When you access a blocked slot, you'll see details of which meeting is in which calendar. For the rest of your team, this slot will simply read as "unavailable", ensuring your specific calendar details remain private while still communicating your availability status.
When you access a blocked slot, you'll see details of which meeting is in which calendar. For the rest of your team, this slot will simply show as unavailable, ensuring your specific calendar details remain private while still communicating your availability status.
That's all for the enhancements. These updates aim to provide a more personalized and efficient experience for our users. We hope you find these improvements beneficial, and as always, we welcome your feedback!
Resources: Synchronizing Meetings with Office 365 | Zoho CRM Help
Thanks!
Sohel
P.S. These enhancements are currently available for all users in all DCs.
Access your files securely from anywhere
Zoho Developer Community
Deliver unforgettable customer experiences
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
Zoho Desk Resources
-
Desk Community Learning Series
-
-
-
-
-
-
-
-
-
Sticky Posts
Focus Group Webinar - Streamline Record Creation with Wizards
Hi there, With all the time your users spend on record creation, do you feel like they have the most seamless experience while doing it? For different types of records or those with a LOT of fields, do your users spend time navigating to enter data repeatedly?
Notes and Attachments visibility can now be restricted based on profiles
Dear All, We hope you're well! We are here with a quick update about Notes and Attachments profile permissions. In the past, a record's Notes and Attachments were visible by default to all users with record access. However, as notes and attachments can
Identify and prioritize profitable deals: Zoho CRM Forecasts help users focus on revenue-driving opportunities
Post moderated on: 7th November: Release update: This feature is now available for users in all DCs. Dear Customers, We hope you're well! At any given time, a sales rep handles multiple deals, each progressing at its own pace. But not all deals will succeed—some
Gain control over record sharing with portal users through our new enhancement: criteria-based data exposure
Dear Customers, We hope you're well! Portals is a self-service avenue through which your clients can access and manage their direct and related data in Zoho CRM. This empowers them to be more independent and enables them to experience a sense of transparency
Context and convenience just got better with Zia's email intelligence
Dear Customers, We hope you're well! We are in 2024, and email as a tool is only getting more powerful each day. While it enables seamless daily correspondences, we are here with a set of abilities that will enhance your user experience and save several
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho Campaigns Resources
Zoho CRM Resources
Zoho Show Resources
Writer Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.