Gear up to explore the spruced up live chat module!

Gear up to explore the spruced up live chat module!

When the trend changes one has to roll with it and so did we. Take a look at what we have moulded out of our old live chat module.

Let's take a quick tour around to see what all changes we have brought in, shall we ? Well, then buckle up guys, here we go...
 
1. Would you ever like seeing mundane stuffs over and over again? 
Well, then why would you want to bore your visitors by displaying the same old chat widget themes when we offer you a whole new range of cool themes which you can switch to in a jiffy? And it is necessary that they look cool enough to grab the attention of your visitors as it acts as a kick start for the prospective bond that you and your visitors are going to share.



2. Style the bridge between you and your website visitors ! 
Here, by saying bridge I am referring to the visitor chat window, well yeah one can't deny the fact that it acts as a means to connect your website visitors with the users of your firm. Then why not give it a personalized touch by utilizing various themes that we have in our SalesIQ library now?


 
Tip ?? 
Not a big fan of the choices that we provide you with? Then let your designer design your themes based on your requirements. And once done, upload it in the space that we provide you with, it's that simple!
 
3. What is your preferred size ? 
Now, SalesIQ lets you choose the size of your chat window and so you don't really have to use the standard one anymore. 



     

4. You see before they see! 
Now preview how the response messages that you craft looks like on the visitor chat window as you configure them on the right pane, just to make sure that they are superlative. 


  


5. Want to disable Chat widget or Visitor tracking module in a particular website?  
Now we provide you with an option to disable a particular website, a particular module as in Visitor tracking or Chat widget or even both whenever you would want to and re-enable them at any point of time.




 
6. Quick as a flash! 
Since the module has been completely renovated, it is amazingly quick and efficient. Ergo, doubling the throughput and providing the visitors with a fantabulous chat experience. 
 
7. Tired of copying and pasting five different codes every time you switch themes of your chat widget or chat window?  
I know it is quite annoying! Ain't it? Well, you don't really have to take up that tiring task anymore. All that you have to do is incorporate a single code snippet in your website's source code. And all the changes in themes that you make from then on will be reflected in your website(s) just like that. How cool is that? Want to know something more cool? After choosing the themes you can also preview it, as in how it would look at the visitor's end.



  

Heads up!!
  • Do remember that to avail all these new features it is necessary that you replace the existing SalesIQ code with the new one.
  • And do note that the visitor tracking and chat widget modules will be working fine, even if you click on "Check latest version". But only after pasting the new code snippet in the place of the old one you can view the changes that has been incorporated.
  • And one other important thing to note out here is, copying and pasting either one of the codes provided under the visitor tracking or chat widget module will enable both the former as well as the latter, but you can disable any one of them or even both at any point of time.
 
Not only these, we have a lot more in store for you! Do follow this forum to stay in loop! 
 
Fond regards, 
Bala

    Access your files securely from anywhere






                    Zoho Campaigns Resources




                          Zoho Developer Community



                              Bootcamp
                              Community
                              Pricing
                              Webinars
                              What's New
                              Integrations
                              Contact Support
                              Contact Sales
                                Zoho Survey Resources
                                  Features
                                  Survey Templates
                                  Integrations
                                  Community
                                  iOS Mobile Surveys
                                  Pricing
                                  Android Mobile Surveys
                                  Insurvey Blogs
                                  Insight Blogs
                                  Tips & Tricks





                                              Latest Feature Updates

                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts




                                                    Zoho SalesIQ Resources


                                                          Manage your brands on social media
                                                          Access Zoho Social

                                                            Zoho Pagesense Resources


                                                                Zoho TeamInbox Resources

                                                                  Zoho DataPrep Resources


                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources


                                                                                            Zoho Writer Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ






                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • CUSTOM FUNCTION GIVE ERROR #EVAL!

                                                                                                            CUSTEM FUNCTION CREATE KYA ZOHOSHEET ME US FUNCTION KO USE KIYA LEKIN DATA TO SAHI HAI LAKIN DATA SHEET ME NAHI LAG LAHA HAI KRUPYA SOLVE KARE MY CODE IS float ADDTWO_TWO(float NO1, float NO2) { ADD = NO1 + NO2; return ADD; }

                                                                                                          • Zoho ShowTime: Certificates of Completion - Award your learners with a sense of achievement

                                                                                                            In our increasingly competitive market, professional trainers need to differentiate themselves if they are to survive. One way to do this is to focus on innovation and deliver an ideal learning experience. By developing a renowned certificate program that provides learners with a specialized skill set for a particular industry, both trainees and future prospects will recognize the trainer's leadership in that field. This can help with long-term growth, revenue generation, and even marketing and branding.

                                                                                                          • Automatically Add Recurring Zoho Meeting Events to Zoho Calendar / Zoho Meeting Calendar

                                                                                                            Hello Zoho Meeting Team, Hope you are doing well. We would like to request an enhancement regarding recurring meetings created inside Zoho Meeting. At the moment, when we schedule a recurring meeting in Zoho Meeting, it does not appear in Zoho Calendar

                                                                                                          • Shortcut to fill a range of cells

                                                                                                            Good evening: I'm writing because I haven't been able to find a feature that allows you to select a range of cells, type in one of them, and then use a key combination to type in all of them. In Excel, the keyboard shortcut is Ctrl+Enter. I haven't found

                                                                                                          • Playback and Management Enhancements for Zoho Quartz Recordings

                                                                                                            Hello Zoho Team, We hope you're all doing well. We would like to submit a feature request related to Zoho Quartz, the tool used to record and share browser sessions with Zoho Support. 🎯 Current Functionality As of now, Zoho Quartz allows users to record

                                                                                                          • Bigin Android app update: Zoho Books integration

                                                                                                            Hello everyone! We’re excited to introduce Zoho Books integration on the Bigin Android App. Once the integration is completed in the web(bigin.zoho.com), the Zoho Books tab will be visible in detail View of Contacts, Companies, and Pipeline records. The

                                                                                                          • IMAP Migration from Gmail

                                                                                                            I have been trying to import my email from a Gmail server and keep receiving the following error. I have reduced the security, activated imap and no improvement. The link to the Google support item has not helped. Unable to connect to your account. Please

                                                                                                          • Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts Click here to get unblocked.

                                                                                                            When entering my account, this error is thrown at me, and I deleted a good part of my deleted messages, but I still can not unblock it, I would appreciate your help. reservas@lineasperutravel.com

                                                                                                          • Email login error

                                                                                                            Login successfully but email page error

                                                                                                          • Request for Creating Multiple Email Accounts on One Mobile Number

                                                                                                            Dear Zoho Team, I am planning to shift all my work-related communication to Zoho Mail because of its reliability and features. For my work, I need to create 3–4 separate email accounts for different purposes. Could you please confirm if it is possible

                                                                                                          • Signature issue

                                                                                                            Problem: The signature does not appear when replying or forwarding an email. solve issue: settintgs/Signature Check option place a signature above the content with quotation marks

                                                                                                          • Unable to Receive Emails on Zoho Mail After Office 365 Coexistence Setup – Error: 553 Relaying Disallowed

                                                                                                            Hello, My domain name is bigniter.com, and I’ve been using Zoho Mail as my email service provider without any issues. Recently, I followed the steps outlined in the Zoho documentation to enable Coexistence with Office 365: 🔗 https://www.zoho.com/mail/help/adminconsole/coexistence-with-office365.html#multi-server

                                                                                                          • mail admin not loading

                                                                                                            i am trying to login to mailadmin ... gears keeps rotating forever... its not a password issue whats so ever ... not cookies issues whatsoever from android app i can login but there so few things to do from there .. i changed ip address the same... i

                                                                                                          • Unify All Zoho Video Meeting Experiences into One Standardized Platform

                                                                                                            Hi Zoho Team, We would like to share an important user experience concern regarding the current state of video meeting functionality across the Zoho ecosystem. The Problem Within Zoho, there are multiple ways to initiate or schedule a video meeting: Zoho

                                                                                                          • Changing Account in Quote form does not update address information.

                                                                                                            I am trying to update the address information in a quote I've created. I corrected the address in the "Account" but that did not change in the quote. If I re-enter the Account Name in the Quote form, nothing updates. How do I fix this?

                                                                                                          • Zoho One Backup of entire account

                                                                                                            Hello, When using Zoho one is there a way to backup your entire account of all apps that you are using \ activively using in a single step or do you have to backup each applications data individually? Thanks,

                                                                                                          • ZIA in Zoho Cliq

                                                                                                            Is It possible to use the ZIA feature from Zoho Analytics in the Zoho Cliq?

                                                                                                          • why cant i access my email account. it keeps asking me for reverifiying my account by entering my password.

                                                                                                            I cant access my account. it keeps asking me for reverifcaton by entering my password. once its entered it asks for it over and over.

                                                                                                          • Issue with “CC” and “Subject Details” of the initial mail when reply / replied all / forward using Zoho Mail Client (Desktop / Web Mail / Mobile App)

                                                                                                            It is observed that when I reply / reply all / forward a mail using Zoho Mail Client (Desktop / Web Mail / Mobile App), the “CC” and “Subject Details” are omitted from the mail which was replied/forwarded. However this is not the case with outlook mail

                                                                                                          • Unable to send Emails - 452 4.3.1 Temporary System Error

                                                                                                            Whene ever i request smtp server to send the email (without attachment). i recieve error "452 4.3.1 Temporary System Error"

                                                                                                          • I can't receive email

                                                                                                            I cannot receive any email sent to my Zoho email after the free upgrade plan trial is finished.

                                                                                                          • Help for the alisa adding

                                                                                                            Sorry, I would like to add a paypal alias on my domain email address. However, the system blocked it. How can I do it?

                                                                                                          • Problem with Writer and Workdrive

                                                                                                            Hi team, I’m the super admin for our Zoho One org. WorkDrive is active, and Zoho Docs is deprecated for our org. However, Zoho Writer cannot connect to WorkDrive at all — we’ve cleared cache, tried incognito, and restarted several times. I was able to

                                                                                                          • Lite plan attachment said 250mb but actually 25mb ?

                                                                                                            Lite plan attachment said 250mb but actually 25mb ? I can't attach over 25mb files, and can't receive mails has attached files over 25mb too

                                                                                                          • How to change a BAS that has been filed

                                                                                                            I have discovered that a group of expense transactions were accidentally placed in a asset account rather than an expense account. As a result I need to adjust the transaction and consequently most of my BAS to correct the error. Because the BAS have

                                                                                                          • Zoho Books | Product updates | August 2025

                                                                                                            Hello users, We’ve rolled out new features and enhancements in Zoho Books. From the right sidebar where you can manage all your widgets, to integrating Zoho Payments feeds in Zoho Books, explore the updates designed to enhance your bookkeeping experience.

                                                                                                          • Closing Accounting Periods - Invoice/Posting dates

                                                                                                            Hi, I have seen in another thread but I'm unsure on how the 'transaction locking' works with regards to new and old transactions. When producing monthly accounts if I close December 24 accounts on 8th Jan 25 will transaction locking prevent me from posting

                                                                                                          • Feature Request: Email Follow-Up Sequences Similar to Zoho CRM

                                                                                                            I’m wondering if Zoho Recruit is planning to introduce a feature similar to the Email Automation – Follow-Up Sequences that is available in Zoho CRM. In CRM, this allows users to send a series of timed follow-up emails triggered by specific actions (for

                                                                                                          • Constant color of a legend value

                                                                                                            It would be nice if we can set a constant color/pattern to a value when creating a chart. We would often use the same value in different graph options and I always have to copy the color that we've set to a certain value from a previous graph to make

                                                                                                          • Zoho Projects - Task Owner filter at Project level

                                                                                                            Hi Projects Team, The feature requests I would like to raise is the ability to create a custom view at the project level for projects with tasks owned by a user or users. For example "Ashley's Projects" custom view might contain a list of project in which

                                                                                                          • Good news! Calendar in Zoho CRM gets a face lift

                                                                                                            Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activities

                                                                                                          • Option to Customize Career Site URL Without “/jobs/Careers”

                                                                                                            Dear Zoho Recruit Team, I hope you are doing well. We would like to request an enhancement to the Career Site URL structure in Zoho Recruit. In the old version of the career site, our URL was simply: 👉 https://jobs.domain.com However, after moving to

                                                                                                          • Old vs New Value for Deleted Lookup Values

                                                                                                            Suppose the following scenario, where a value in a lookup is deleted: 1. User has countries form 2. Form A has a lookup to countries form 3. User selects Italy in Form A and saves it with the Italy ID 4. Form A report shows Italy 5. Italy is inadvertently

                                                                                                          • Send mass email using my secondary email

                                                                                                            Hello, When I send an email to just one person from Zoho CRM, a complete email editor appears, where I can choose which of my email addresses I want to use in the From field. When I send a mass email, there is not such option. I can only select the email template. When I configure an email template, I can choose who is in the From field, but I can't set it to use my secondary address. The only way to send a mass email using my secondary address that I can think of is swapping my two addresses in

                                                                                                          • List of hidden features

                                                                                                            Hi Friends, I had another support chat today and low and behold the feature that I wanted just simply needed to be "enabled". I thought I'd share, and maybe see if others had some similar experiences. 1. This one is from 5 ish years ago. I asked if there

                                                                                                          • customize payment page

                                                                                                            Is there a way to customize, other than the theme colour, the payment page that customers are taken to from invoices? I can't seem to find a way. I just don't like the formatting of the current page and would like to make it look better. I've looked at

                                                                                                          • Are Environments Worth It?

                                                                                                            In concept, Environments in ZC is a great idea. I think the flow is pretty smart when you compare it to GitHub, especially for a low code audience. However, in practice, I've found it to be unpredictable, and I've only used it a few times. Aside from

                                                                                                          • Enhanced duplicate check for Leads in CRM

                                                                                                            Hello Everyone, We are excited to announce that you can now check for duplicate entries in leads by comparing them with similar records in the Contacts Module. Previously, when you added a lead, only the converted leads were checked for duplicates. This

                                                                                                          • Pause(1);

                                                                                                            I'm using scheduler to invoke an interaction via http post with an external service. The schedule code uses a for-each loop that runs so fast my external application's log files get messed-up (they are named by date-time stamp). What I'm suggesting is

                                                                                                          • Integration Request: Elementor

                                                                                                            Integrating Zoho CRM forms with Elementor, the most popular page builder on Wordpress, would be great. I use it for our site, goenergylink.com, and I have had to use Zapier webhooks to be able to connect it with Elementor. The one issue I have run into

                                                                                                          • Next Page