Introducing Open Shifts (beta) in Zoho Workerly

Introducing Open Shifts (beta) in Zoho Workerly



We are excited to introduce Open Shifts (beta) in Zoho Workerly, which allows businesses to easily manage last-minute staffing needs. This feature is designed for industries with unpredictable shift schedules, such as healthcare, retail, and security. Open Shifts enable employees to claim available shifts, helping you fill vacancies quickly and without hassle.

What are Open Shifts?

Open Shifts are unassigned work slots that can be made available to your temps, allowing them to voluntarily pick up shifts that match their availability. This feature offers your temps more flexibility and control over their schedules while allowing you to fill urgent staffing requirements without time-consuming manual assignments.

Core Use Case

Let’s look at an example: You’re managing a retail business, and suddenly, you experience a surge in foot traffic during the holiday season. Your current staffing schedule can’t handle the increased demand. Instead of manually assigning extra shifts to temps who may not be available or suitable, you can post Open Shifts. These shifts will be visible to your temps who are eligible and available, allowing them to pick up the extra work at their convenience. This dynamic, self-service approach benefits both managers and temps have more autonomy over their schedules, and you ensure that your shifts are filled swiftly without additional coordination.

The Problem  

Staffing in dynamic industries is often unpredictable. There’s always the challenge of quickly finding available temps for sudden shift openings, which can disrupt operations and lower productivity.

The Solution  

Zoho Workerly’s Open Shifts feature empowers your temps to pick up available shifts, saving you the hassle of scrambling to find replacements. This feature ensures that your shifts are filled on time, with minimal management intervention.

Create Open Shifts

To create open shifts:

  1. Go to the shifts module and select the Temp's view.
  2. The Create Open Shifts option is available only when a job is filtered. Filter the job you’re working with to enable this feature.

  3. In the Shifts tab, an Open Shift row will appear above all listed temps. Click + Shift to create Open Shifts for the selected job. Additionally, you can view the total temp matches available for the job by selecting ##Total Matches.

  4. If required, apply criteria to Temp Filters to narrow down suitable temps, and click Done.

  5. Click Publish & Notify to finalize and save the Open Shifts.

  6. Once the Open Shifts are published, you can view the progress of the shift through a status chart. This chart breaks down the temps' responses as follows:
    1. Pending: The number of temps yet to respond to the shift invitation.
    2. Accepted: The number of temps who have accepted the shift.
    3. Rejected: The number of temps who have declined the shift.

Additionally, the chart provides real-time updates on filled positions out of the total number of required temps, helping you track how quickly the open shift is being filled.

Notes
Note:

Temp acceptance settings are applicable for existing jobs, but only new jobs will have the option to create Open Shifts. This distinction ensures that the Open Shift feature is available for newly created jobs while allowing temp acceptance rules to continue for ongoing jobs. 

Please note, this change will take effect after the beta version is fully released.

Benefits

  1. Empowers Temps: Temps can view and claim shifts that fit their schedule, giving them more autonomy and control over their work-life balance.  
  2. Fills Vacancies Fast: By encouraging temps to pick up shifts proactively, you minimize downtime and keep your business running smoothly, even during unexpected staffing shortages.
  3. Customizable Filtering: With advanced filters, you can ensure that the right temps see the right shifts, based on job requirements, skills, and availability.
  4. Works Across Industries: Whether in healthcare, retail, hospitality, or manufacturing, Open Shifts provides a versatile solution to your staffing needs.

By using Open Shifts, you can fill staffing gaps in real time and empower temps to manage their schedules for smooth business operations.

Questions? Suggestions? Feel free to leave a comment below or reach out to our support team at support@zohoworkerly.com.

Regards,
Team Zoho Workerly
 
 

    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts





                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • form data load issue when saving as duplicate record is made

                                                                                                                Hello. I have a form with a lookup when a value is selected the data from the corresponding record is filled into all of the fields in the form. But the form is loaded in such a state that if any value is changed it will take all of the values pre loaded
                                                                                                              • Invoice template, how to change the text under "Notes" and "Terms and Conditions"

                                                                                                                In "Invoice templates", there are two text/info sections at the bottom:"Notes" and "Terms and Conditions". It is possible to change the names of these two headings, but how is it possible to change/alter the text under it. As a standard it says "Thank you for your business" under Notes - I need to change it into something different- How? Thank you.
                                                                                                              • Recurring Tasks and Reminders in Projects

                                                                                                                Recurring tasks are tasks that are created once, and then recreated automatically after a designated time period. For example, the invoice for your billable tasks is due every week. You can set that task to recreate itself every week. Also, the future
                                                                                                              • Unable to remove the “Automatically Assigned” territory from existing records

                                                                                                                Hello Zoho Community Team, We are currently using Territory Management in Zoho CRM and have encountered an issue with automatically assigned territories on Account records. Once any account is created the territory is assigned automatically, the Automatically
                                                                                                              • Improved Functionality PO Bill SO Invoice

                                                                                                                Hello, I need to enter over 100 items, it's frustrating to scroll a few item rows and wait for more to load, then scroll again. It would be nice to have buttons that scroll to the top or bottom with one click. Furthermore, these items I'm adding are VAT
                                                                                                              • Wishes for 2026

                                                                                                                Hello, and a happy new year 2026! Let's hope it's better for everyone. I'd like to share some thoughts on Zoho One and what could be useful in the short, medium, and long term. Some things are already there, but not applied to Zoho One. Others seem like
                                                                                                              • How to Integrate Zoho Books with Xero (No Native Connection Available)

                                                                                                                Hi everyone, I’m currently facing an issue with integrating Zoho Books invoices with Xero, as I’ve noticed Zoho does not provide a native integration with Xero at this time. I would like to ask: What are the common or recommended solutions for syncing
                                                                                                              • ZohoSalesIQ.Chat cannot send messages

                                                                                                                Chat cannot send messages. Our app implements the customer service chat window functionality by integrating the Mobilisten SDK. Recently, we encountered an issue: after successful SDK initialization and visitor registration, when the `startWithQuestion`
                                                                                                              • Markup instead of discount??

                                                                                                                Is it possible to have the discount field on an invoice or estimate be a markup instead? It's the very same functionality that I am looking for - to be able to markup an individual item by either a $ or a % and have that cost added (instead of subtracted) to the item cost.  Currently, I use the tax feature to accomplish this, but it's very awkward to have "Markup 15%" listed after the subtotal. Plus, if I want to markup items at different rates, I end up with several "markup" lines in the totals
                                                                                                              • Plan switch

                                                                                                                I thought I pressed the Free button, but after they set up the account, I see that I am on a Premium trial. Is this usual? How do I get onto the Free version?
                                                                                                              • 'Tax registration date'?

                                                                                                                The second question in setting up is 'Tax registration date'. My first question: which tax? My second question: why do you need the registration date?
                                                                                                              • What if we don't have an ABN?

                                                                                                                Australian business. Setting up. We have no ABN. It's not compulsory. Field not allowed to be blank. What to do?
                                                                                                              • Keeping track of project expenses

                                                                                                                I have talked to a few support techs and it is very hard for me to believe that Zoho's project accounting software can't keep accounts for my projects. I must not understand what they're saying. We get a contract to build something. So the project revenue
                                                                                                              • Linking Multi-UOM Barcodes to Products in Zoho Books

                                                                                                                Greetings, I'm using Zoho Books for retail shop and I'm running into a bit of a challenge with products that have multiple Units of Measurement (UOMs) and corresponding barcodes. For example, I sell cigarettes both as individual packets and in cartons
                                                                                                              • How to change "from" email address when invoicing.

                                                                                                                HELP! I'm new to Zoho Books and when I first set it up used a different email address than I currently want to use. I've tried to go to settings and change the default email address but when I generate an invoice it still shows the old email address (although I can't find it anywhere else). I really need to get this changed before I can use the program. Any help would be appreciated.
                                                                                                              • Critical Issue: Tickets Opened for Zoho Support via the Zoho Help Portal Were Not Processed

                                                                                                                Hi everyone, We want to bring to your attention a serious issue we’ve experienced with the Zoho support Help Portal. For more than a week, tickets submitted directly via the Help Portal were not being handled at all. At the same time no alert was posted
                                                                                                              • Hide/Show Subform Fields On User Input

                                                                                                                Hello, Are there any future updates in Hide/Show Subform Fields "On User Input"?
                                                                                                              • Cloning Item With Images Or The Option With Images

                                                                                                                Hello, when I clone an item, I expect the images to carry over to the cloned item, however this is not the case in Inventory. Please make it possible for the images to get cloned or at least can we get a pop up asking if we want to clone the images as
                                                                                                              • Custom validation in CRM schema

                                                                                                                Validation rules in CRM layouts work nicely, good docs by @Kiran Karthik P https://help.zoho.com/portal/en/kb/crm/customize-crm-account/validation-rules/articles/create-validation-rules I'd prefer validating data input 'closer to the schema'
                                                                                                              • Adding Default Module Image into mail merge field

                                                                                                                As with most people finding their way to these forums i have a specific requirement that doesn't seem to be supported by Zoho I have created 2 custom modules to suit my purpose 1 is an inventory type module that lists aluminium extrusions, and all relevant
                                                                                                              • Is it possible to roll up all Contact emails to the Account view?

                                                                                                                Is there a way to track all emails associated with an Account in one single view? Currently, email history is visible when opening an individual Contact record. However, since multiple Contacts are often associated with a single Account, it would be beneficial
                                                                                                              • Managing credit cards

                                                                                                                Hi, I'm hoping someone on this forum can help me out managing credit card accounts.  Transaction are entered as expenses using the credit card account and, as expected, the card balance shows as a negative since this is clearly money I owe them.  Once I make a payment, of the full amount owed, I woudl expect the balance to become zero. It doesn't, the negative balance just keeps on increasing even though the payment is reflected correctly in my main operating account.  No-one at Zoho seems to understand
                                                                                                              • Free Training - Explore What’s New in Zoho One 2025

                                                                                                                Greetings! We hope you have all had a chance by now to get hands-on with the new features and updates released as part of ZO25. Yes, we understand that you may have questions and feedback. To ensure you gain a comprehensive understanding of these updates,
                                                                                                              • Quick way to add a field in Chat Window

                                                                                                                I want to add Company Field in chat window to lessen the irrelevant users in sending chat and set them in mind that we are dealing with companies. I request that it will be as easy as possible like just ticking it then typing the label then connecting
                                                                                                              • How to create a two way Sync with CRM Contacts Module?

                                                                                                                Newbie creator here (but not to Zoho CRM). I want to create an app that operates on a sub-set of CRM Contacts - only those with a specific tag. I want the app records to mirror the tagged contacts in CRM. I would like it to update when the Creator app
                                                                                                              • How to import data from PDF into Zoho Sheet

                                                                                                                I am looking to import Consolidated Account Statement (https://www.camsonline.com/Investors/Statements/Consolidated-Account-Statement) into zoho sheet. Any help is appreciated. The pdf is received as attachment in the email, this document is password
                                                                                                              • Trigger Workflow, Approval Process, Blueprint by Deluge in Zoho CRM

                                                                                                                #Tips & Trick If you intend to activate your Workflow, Approval Process, or Blueprint through either the deluge script or Zoho CRM API during the creation, updating, or deletion of a record Try this Script mp = Map(); trigger = List(); // Workflow trigger.add("workflow");
                                                                                                              • Zoho Projects Android app: Integration with Microsoft Intune

                                                                                                                Hello everyone! We’re excited to announce that Zoho Projects now integrates with Microsoft Intune, enabling enhanced security and enterprise app management. We have now added support for Microsoft Intune Mobile Application Management (MAM) policies through
                                                                                                              • Cant't update custom field when custom field is external lookup in Zoho Books

                                                                                                                Hello I use that : po = zoho.books.updateRecord("purchaseorders",XXXX,purchaseorder_id,updateCustomFieldseMap,"el_books_connection"); c_f_Map2 = Map(); c_f_Map2.put("label","EL ORDER ID"); c_f_Map2.put("value",el_order_id); c_f_List.add(c_f_Map2); updateCustomFieldseMap
                                                                                                              • Set connection link name from variable in invokeurl

                                                                                                                Hi, guys. How to set in parameter "connection" a variable, instead of a string. connectionLinkName = manager.get('connectionLinkName').toString(); response = invokeurl [ url :"https://www.googleapis.com/calendar/v3/freeBusy" type :POST parameters:requestParams.toString()
                                                                                                              • Possible to connect Zoho CRM's Sandbox with Zoho Creator's Sandbox?

                                                                                                                We are making some big changes on our CRM so we are testing it out in CRM's Sandbox. We also have a Zoho Creator app that we need to test. Is it possible to connect Zoho CRM's Sandbox to Zoho Creator's Sandbox so that I can perform those tests?
                                                                                                              • I Need Help Verifying Ownership of My Zoho Help Desk on Google Search Console

                                                                                                                I added my Zoho desk portal to Google Search Console, but since i do not have access to the html code of my theme, i could not verify ownership of my portal on Google search console. I want you to help me place the html code given to me from Google search
                                                                                                              • Timeline Tracker

                                                                                                                Hi Team, I am currently using Zoho Creator – Blueprint Workflows, and I would like to know if there is a way to track a timeline of the approval process within a Blueprint. Specifically, I am looking for details such as: Who submitted the record Who clicked
                                                                                                              • Primary / Other Billing Contacts

                                                                                                                If you add an additional contact to a Zoho Billing Customer record, and then mark this new contact as the primary contact, will both the new primary and old primary still receive notifications? Can you stop notifications from going to the additional contacts
                                                                                                              • Is it possible to enforce a single default task for all users in a Zoho Projects ?

                                                                                                                In Zoho Projects, the Tasks module provides multiple views, including List, Gantt, and Kanban. Additionally, users can create and switch to their own custom views. During project review meetings, this flexibility creates confusion because different users
                                                                                                              • [Free Webinar] Zoho Creator webinars - Learning Table and Creator Tech Connect Series in 2026

                                                                                                                Hello everyone, Wishing you all a wonderful new year! May 2026 and the years ahead bring more opportunities, growth, and learning your way 🙂 We’re excited to kick off the 2026 edition of the Learning Table Series and Creator Tech Connect Series ! Learning
                                                                                                              • Reply and react to comments

                                                                                                                Hi everyone! We're excited to bring to you a couple of new features that'll make your sprint process simpler. A cloud application brings with it an array of social media features that can be efficiently used in your organizational setup. As an agile scrum
                                                                                                              • Module Customisation - Lookup function not available

                                                                                                                Good evening, Within my business, I can have multiple customers, who have multiple mobile assets. When I set these assets up, I enter information such as vehicle registration, Vehicle identification number (VIN), Unit number, YOM, in addition to others.
                                                                                                              • zoho click, and nord VPN

                                                                                                                Unfortunately, we've been having problems with Zoho Click, where essentially the line cuts off after about a minute's worth of conversation every time we are on VPN. Is there a way we can change this within the settings so it does not cut the line off
                                                                                                              • Zoho Calender

                                                                                                                a) does the clanender in zoho project allow you to see the name of the event in the celnder view, it currently says either "Task (1) or "Milestoen (1)" b) Alternatively does the calender in Zoho project integrate with zoho calender?
                                                                                                              • Next Page