Introducing profile-based home page sharing, multiple home pages and copy customization for dashboards in CRM

Introducing profile-based home page sharing, multiple home pages and copy customization for dashboards in CRM

Greetings, 
 
We're happy to announce that we've added profile-based sharing as a home page customization option and increased the count of Home Page visibility for users.

1. Profile-based home page sharing 

Previously, users could share home page components based on roles only, but this latest enhancement enables sharing based on profiles.
 
Let's say you're the sales manager of the Sales Department in your organization. Your organization would like to have a Home page that focuses particularly on your sales department. Also, let's say your organization has a home page for managers of all departments. In this case, you might need access to both home pages might be necessary, but with role-based sharing, you can only visit one. With this new enhancement, you can visit both home pages: one based on your role and the other based on your profile. 
 
Consider this example, Amelia is the Manager for the Sales Department in Zylker Inc. Now Zylker has a Home Page for the Sales Managers(Roles) in the US, and they also maintain a different Home Page for the Sales Department(Profiles) in the US. In such a case Ameila will have access to Sales Department Analysis's Home Page(Because of her Profile - Sales Department in the US) and also she will have access to US Revenue Analysis 2023's Home Page(Because of her Role - Sales Manager in the US). As we already have role based sharing, and with this enhancement we can also use profile based sharing thus Amelia will have access to both the Home Pages, based on her Role and Profile. 


 

Now, if you check in Amelia Profile you will see both Home Pages displayed, one for her roles and another for her profile.


2. Multiple home pages for users  

Previously, users were limited to viewing only one home page, but after this enhancement, they can now access up to 10 home pages: five based on their roles and five based on their profiles. 
 
Consider this example, Amelia is one of the Marketing Analyst(Role) at Zylker. So all Home Pages that are assigned for Marketing Analyst can be seen by her. And other Home Pages, considering her to be as one of member of Marketing Department(Profile) can also be seen.
 
Release
In the future, we will also support sharing home pages for groups and territories.
 

3. Copy Customization for Dashboards  

Now, Dashboards also can benefit from Copy Customization. This functionality allows you to replicate analytics configurations from source account to target account.
 
It's important to note that certain dashboard types, such as Integration dashboards, Sales trend and Sales Follow up trend dashboards, Zia Strategy Influencer dashboards, as well as Favorite and dashboard sharing details, will not be included in the copied configurations.
 

Thanks and have a great day!

    Access your files securely from anywhere









                          Zoho Developer Community




                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts





                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources

                                                                                            Zoho Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ






                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • Why am I getting event Pop-up Notification for events that have been cancelled?

                                                                                                            Why is Calendar Notification still popping up for events that have been cancelled or changed? Each time events are cancelled or changed, I have observed that I am still getting notifications for them. Below is a sample pop-up notification for one of the
                                                                                                          • Create a draft in reply to an email via Emails API

                                                                                                            Hi, I’d like to use the outgoing webhook to automatically create a draft reply to incoming mail. How can I use the Emails API to create a draft reply that is linked to an existing email thread? I couldn’t find the relevant method in the documentation.
                                                                                                          • India Tech Support

                                                                                                            Is there no phone tech support number for India? And no chat facility either?
                                                                                                          • Billing Management: #1 Billing a Universal Business Routine

                                                                                                            Hello, As the saying goes, "Do the hardest job first." We started with the complex subject of finance and revenue management, which is considered the backbone of any business. Now, let's shift our focus and take a deep dive into this Billing Management,
                                                                                                          • What is a a valid JavaScript Domain URI when creating a client-based application using the Zoho API console?

                                                                                                            No idea what this is. Can't see what it is explained anywhere.
                                                                                                          • 5名限定 課題解決型ワークショップイベント Zoho ワークアウト開催のお知らせ (9/25)

                                                                                                            ユーザーの皆さま、こんにちは。Zoho ユーザーコミュニティチームの藤澤です。 9月開催のZoho ワークアウトについてお知らせします。 今回はZoomにて、オンライン開催します。 諸事情につき、今月の開催回は中止となりました。 次回は10/31(金)14時からの開催を予定しています。 ━━━━━━━━━━━━━━━━━━━━━━━━ Zoho ワークアウトとは? Zoho ユーザー同士で交流しながら、サービスに関する疑問や不明点の解消を目的とした「Zoho ワークアウト」を開催します。 Zoho
                                                                                                          • need a packing list feature

                                                                                                            In our business, goods listed on an invoice are packed in separate boxes and shipped off. for e.g. an invoice may have 10 items. each item could then be packed in different boxes depending on qty of each item. this packing list is as important as the invoice for purposes of shipping documents.  Request you to add this feature asap.
                                                                                                          • Workdrive 5.0 / API Documentation Workflows

                                                                                                            Hi Zoho, When will the API documentation of the workflows be published? We are interested in using it to trigger manual workflows from an external application. Greetings, Justin
                                                                                                          • Zoho Error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details

                                                                                                            Hello There, l tried to verify my domain (florindagoreti.com.br) and its shows this error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details. Screenshot Given Below -  please check what went wrong. Thanks
                                                                                                          • How many ZOHO-Sites does the ZOHO-One Suite allow for?

                                                                                                            The free version of ZOHO-Sites allows for two sites, but it seems that the professional version (which is included in the ZOHO-One Suite) only allows for two websites. Is that correct? How many sites can I have within one ZOHO-One account?
                                                                                                          • Webhook from Zobot to Zoho Flow fails

                                                                                                            I'm trying to connect from zobot to zoho flow. When testing in zflow, I am receiving all entered data from the connector correctly. The SalesIQ connector's "outputreaction" is {} (is this normal or is there a problem?). But as soon as I try my chat bot
                                                                                                          • Transition from Sole Proprietorship to GmbH (Limited Liability Company) – Best Approach in Zoho Books / Zoho One

                                                                                                            Hello everyone, I am currently operating under a Zoho One plan with a sole proprietorship in Switzerland. As of January 1st, 2026, I will be incorporating a new legal entity – a GmbH (Swiss equivalent of a Limited Liability Company). While the business
                                                                                                          • Best way to display complex Bookings Consultation Descriptions on Zoho Site?

                                                                                                            I am a new user so apologies if this has been asked before. I couldn't find any answers in the forum. We offer 18 complex Consultations to our subscribers. Our current platform lets me put detail on these Consultations thoroughly (200-300 words) during
                                                                                                          • Issue Connecting My Domain to Zoho Sites Despite Purchasing It from Zoho

                                                                                                            Hello, I am facing an issue connecting my domain to my website on Zoho Sites. Details of the issue: I purchased the domain directly from Zoho. I am already using the same domain successfully with Zoho Mail. However, when I try to assign this domain to
                                                                                                          • Insert auto number from main form into subform rows

                                                                                                            Hello. I'm trying to take from my main form "order number" which i have setup as an auto generated number into every line created in my subform. So when a row is created in my subform i want the "order number " from the main form to be inserted automatically.
                                                                                                          • Dark Mode - Font Colors Don't Work

                                                                                                            When editing a document in Dark Mode and selecting font colors, they don't show up on screen.  Viewing/editing the same document in Light Mode shows them just fine.
                                                                                                          • Integrate Bunq with ZOHO Bookes

                                                                                                            We are new users of ZOHO Books, and our bank (BUNQ, in the Netherlands) isn't listed on the bank integrations. Is there a way to handle this?
                                                                                                          • Access Denied

                                                                                                            I am iOS Developer and updating our clients project and shifted ZohoDeskPortalCore SDKs from cocoapods to SPM and changed few lines of code but now i am get access denied, the help center app is unavailable. please contact administrator.
                                                                                                          • Using Zoho Desk to support ISMS process

                                                                                                            Hi, I am evaluating using Zoho Desk for security incident management. This seems to be aligned with Zoho Desk purpose as its just another type of incident. However in security incident management, ideally I can link incidents (tickets) with a risk from
                                                                                                          • Bin Locations

                                                                                                            Dear all, I am wondering if someone has the ability to develop the bin locations option for zoho inventory (integrated with zoho books) Regards, Ryan
                                                                                                          • TaxJar vs Avalara

                                                                                                            Hi, I'm evaluating adoption of a sales-tax service for US based business. Anyone else have experience with TaxJar and Zoho Books? I am a Zoho One subscriber so anticipate needing to use Flow to make this work. It seems like Avalara are simply too expensive
                                                                                                          • How to check Leads with no Task (open activity)

                                                                                                            Hi everyone, I was wondering if there’s a way to view leads that don’t have any tasks assigned or open activities linked to them.
                                                                                                          • What can we do on our end to improve the Answer bot answers?

                                                                                                            Hi, I'm using the Answer bot card in the Codeless bot builder. I've input several questions and their answers in the FAQ section to feed the Answer bot. The text is all in French, as this is the language our customers communicate in. I've tried testing
                                                                                                          • How to upload file to Connect using API?

                                                                                                            Hi there. I looked at the API documentation and nowhere did it mention how to use the API method to upload a file even though it is mentioned that it is possible to be done so. Please help.
                                                                                                          • Group Tax in Service Line Items

                                                                                                            Hi FSM Team! I noticed that when you update a tax in the service line item the group tax is not showing up as an option. Let me know what can be done thank you!
                                                                                                          • FSM Improvement Idea - Show an Import button when there is no data

                                                                                                            I am setting up FSM for a client and I noticed that there is no option to import data, see screenshot below. Even when you click Create Contact there is only an option to Import from Zoho Invoice. It is only after you add at lease 1 record that the Import
                                                                                                          • OAUTH_SCOPE_MISMATCH Error for Marketing Automation APIs with CRM Plus Account

                                                                                                            I'm trying to integrate Marketing Automation journey triggering via API but getting OAUTH_SCOPE_MISMATCH errors. I need clarification on API access for CRM Plus users.
                                                                                                          • Access token generate from the refresh token not working for API

                                                                                                            Dear Sir/Madam, When I use my refresh token to obtain new access_token, that token return INVALID_TOKEN when the same API is called. I made sure that my api site is correct and match the auth web site. However the original access_token work fine.
                                                                                                          • Function #4: Schedule Customer Statements

                                                                                                            Regularly sending statements to customers is an imperative part of many business processes as it helps foster strong customer relationships and provides timely guidance on payments. While you can generate the statement of accounts and have it sent over
                                                                                                          • Limiting search or dependencies with an asterisk "*".

                                                                                                            I have a form with several dependency fields with options still developing for each field. Since these options were developing and not yet ready to be a selection in the field, I placed a filter for the dropdown field. In this filter, I selected fields
                                                                                                          • Cross Data Center Support for 1:1 Chats with External Users

                                                                                                            Hello Zoho Cliq Team, We hope you're doing well. We appreciate the recent enhancement that enables cross data center collaboration in external channels, which has already improved communication across distributed teams. However, we’ve noticed that this
                                                                                                          • Handling Greetings/Small Talk at the Beginning of a Zobot Conversation

                                                                                                            Hello everyone, I’m currently configuring a **Zobot** in Zoho SalesIQ and everything is working as expected, except for one specific scenario at the very beginning of the conversation. My target audience has the habit of starting with a **greeting or
                                                                                                          • Regex in Zoho Mail custom filters is not supported - but it works!

                                                                                                            I recently asked Zoho for help using regex in Zoho Mail custom filters and was told it was NOT supported. This was surprising (and frustrating) as regex in Zoho Mail certainly works, although it does have some quirks* To encourage others, here are 3 regex
                                                                                                          • Importing a new list into campaigns

                                                                                                            I'm in the middle of switching my email platform to campaigns. I have a list that I want to import, and it overlaps with my existing Zoho CRM list. The fields in my Zoho CTM are more robust. Will this new list that I upload into my campaigns overwrite
                                                                                                          • when I email a invoice how can i see it was sent and also were i can go to see all emails sent

                                                                                                            when I email a invoice how can i see it was sent and also were i can go to see all emails sent?
                                                                                                          • How can I see content of system generated mails from zBooks?

                                                                                                            System generated mails for offers or invices appear in the mail tab of the designated customer. How can I view the content? It also doesn't appear in zMail sent folder.
                                                                                                          • CRM Blueprint Notification by Cliq

                                                                                                            Dear Zoho team, In Workflow, there is nofication by cliq, but in blueprint, there is no option as cliq notification. I think it is very convenient to get notified by Cliq , as there are multi modules in apps, but we will always check Cliqs
                                                                                                          • Sync Contacts in iOS

                                                                                                            What does the "Sync Contacts" feature in the iOS Zoho Mail app do?
                                                                                                          • Live webinar: Craft the ideal sales pitch deck with Show

                                                                                                            Every great sale starts with a great story. And your pitch deck? That’s where the story takes shape. But too often, these presentations end up looking generic, overloaded with text, or lacking structure. The good news is, it's easier to fix than you think!
                                                                                                          • Project Statuses

                                                                                                            Hi All, We have projects that sometimes may not make it through to completion. As such, they were being marked as "Cancelled". I noticed that these projects still show as "Active" though which seems counter intuitive. In fact, the only way I can get them
                                                                                                          • Next Page