Kaizen #13 - Bulk Write API

Kaizen #13 - Bulk Write API

Hello everyone!

Welcome to yet another post in the Kaizen series.
This week, we are going to discuss the Bulk Write API.

What is the Bulk Write API?

The bulk write API allows you to insert, update, and upsert records in a module in Zoho CRM in bulk. The primary difference between the bulk write API, and the Insert, Update, Upsert records API, is the number of records that you can handle. 

While you can insert, update, and upsert, only 100 records via the Insert, Update, and Upsert Records API per call, you can handle 25000 records via a Bulk Write API call.

When you should use the Bulk Write API?
  1. When you want to insert, update, or upsert more than 100 records per API call. 
  2. When you want to perform background processes like migration and initial data sync between Zoho CRM and external services.
Below are the differences between Insert, Update, Upsert Records API and the Bulk Write API.

Insert, Update, Upsert Records
Bulk Write API
You can insert, update, or upsert only 100 records per API call.
You can insert, update, or upsert 25000 records per API call.
The response is available instantly.
The response is not available instantly; the bulk write job is scheduled, and the status is available after job completion in the callback URL.
You will receive a success response. 
A downloadable ZIP file containing a CSV file, is available with ID, status, and errors if any.

How does the Bulk Write API work?

To insert, update, or upsert records in bulk, follow the below steps:

  1. Prepare your CSV file
  2. Upload your file
  3. Create a bulk write job
  4. Check the job status
  5. Download the result
Now, let us see each step in detail.

1. Prepare your CSV file

The Bulk Write API only accepts a CSV file compressed into a ZIP file as input. The first row should contain the field API names. Refer to the field metadata API, to get the field API names. Each subsequent row contains the data to be written in Zoho CRM. You can insert, update, or upsert records only in a single module through one bulk write API call. Refer to attachments to get a sample ZIP file to bulk-insert contacts. 

Input format for each data type

Datatype
Description
Single Line
Accepts up to 255 characters.
Accepts alphanumeric and special characters.
Ex: Mike O'Leary
Multi-Line
Small - accepts up to 2000 characters.
Large - accepts up to 32000 characters.
Ex: This is a sample description.
Email
Accepts valid email IDs.
Phone
Accepts up to 30 characters. This limit may vary based on the value configured in 'Number of characters allowed' in the properties pop-up of the field, in UI.
Accepts only numeric characters and '+' (to add extensions). 
Ex: 9800000099
Picklist
You can pass an existing pick list value. If you give a new one, it is automatically added to the pick list set.
The pick list value accepts all alphanumeric and special characters.
Ex: auto mobile
Multiselect Picklist
You can either pass the existing pick list values or add a new one. The values are separated by semicolon(;).
The pick list value accepts all alphanumeric and special characters.
Ex: Analytics;Bigdata
Date
Accepts date in yyyy-MM-dd format.
Ex: 2019-08-28
Date/Time
Accepts date and time in yyyy-MM-ddTHH:mm:ss±HH:mm
ISO 8601 format.
Number
Accepts numbers up to 9 digits. This limit may vary based on the value configured in 'Maximum digits allowed' in the properties pop-up of the field, in UI.
Accepts only numeric values.
Ex: 350
Currency
Before the decimal point - accepts numbers up to 16 digits.  This limit may vary based on the value configured in 'Maximum digits allowed' in the properties pop-up of the field, in UI.
After the decimal point - accepts precision up to 9 digits. This limit may vary based on the value configured in 'Number of decimal paces' in the properties pop-up of the field, in UI.
Decimal
Before the decimal point - accepts numbers up to 16 digits. This limit may vary based on the value configured in 'Maximum digits allowed' in the properties pop-up of the field, in UI.
After the decimal point - accepts precision up to 9 digits. This limit may vary based on the value configured in 'Number of decimal places' in the properties pop-up of the field, in UI.
Accepts only numeric values.
Ex: 250000.50
Percent
Accepts numbers up to 5 digits.
Accepts only numeric values.
Ex: 25
Long Integer
Accepts numbers up to 18 digits. This limit may vary based on the value configured in 'Maximum digits allowed' in the properties pop-up of the field, in UI.
Accepts only numeric values.
Ex: 0012345600012
Checkbox
Accepts Boolean values (true,false).
Ex: true
URL
Accepts valid URLs.
Lookup
Accepts the unique ID of the record, which you can get through the get records API.
Use the dot(.) operator to link the record. For instance, if there is an account lookup in the Contacts module, you can give the column name as Account.id
Ex: Account.id : 4150868000001136302

Note:
Multiselect and User datatype fields are not supported in Bulk Write.

Here is a sample content for a CSV file with different field types.



Note:
  1. To give multiple values for a multi-select pick list field, enclose them in double quotes("") and separate each value with the semicolon(;).
  2. If your multi-line field has more than one line, input them directly by enclosing them in double quotes("").
2. Upload your CSV file

This involves making a POST API call, with the ZIP file containing the required data. The file is passed as form-data input, with key as file. When the call is successful, you will receive a file_id which you can further use to create a bulk write job.

Headers

Header Name
Description
feature
bulk-write
X-CRM-ORG
Your zgid which you get from the organization API.




3. Create a bulk write job

In this step, make a POST API call with the file_id obtained from the previous step, the callback URL, operation type (insert, update, upsert), module, and field API names. When the call is successful, you will receive a job ID in the response. You can use this ID in another request to poll for the status of the job.

Request URL

{{api-domain}}/crm/bulk/v2/write

Sample Input for bulk insert

{
    "operation": "insert",
    "callback": {
        "method": "post"
    },
    "resource": [
        {
            "type": "data",
            "module": "Contacts",
            "file_id": "4150868000001038001",
            "field_mappings": [
                {
                    "api_name": "Last_Name",
                    "index": 0,
                    "default_value": {
                        "value": "DefaultValue"
                    }
                },
                {
                    "api_name": "Email",
                    "index": 1
                },
                {
                    "api_name": "Phone",
                    "index": 2
                }
            ]
        }
    ]
}

Sample Input for Bulk Update

{
  "operation": "update",
  "callBack": {
    "method": "post"
  },
  "resource": [
    {
      "type": "data",
      "module": "Contacts",
      "file_id": "4150868000001123001",
      "field_mappings": [
        {
          "api_name": "Last_Name",
          "index": 0
        },
        {
          "api_name": "Email",
          "index": 1
        },
        {
          "api_name": "Phone",
          "index": 2,
          "ignore_empty": true
        }
      ],
      "find_by": "Email"
    }
  ]
}

Input Keys

Key
Description
operation
string, mandatory
The operation to be done. The possible values are—insert, update, upsert.
insert - To insert records in bulk.
update - To update existing records in bulk.
upsert - To update if the record exists or insert the record.
callback
JSON object, mandatory
The callback details. Contains callback URL in the "callback" key and the "method" as post. 
resource
JSON array, mandatory
The details of the data in the ZIP file that is uploaded. 
  • "type" with value "data "
  • "module"- It is the module (API name) you want to write the data in, from the uploaded CSV file.  Refer to the module metadata for more details.
  • "file_id" - It is the file ID obtained in the previous step.
field_mappings
JSON array, mandatory
The details about the fields given in the CSV file. Each object corresponds to each field in the CSV file. Mention the position of the fields in the CSV file in the "index" key, that must start from 0. 
"default_value" key can be used when a few fields are left blank, and you want the system to fill the default details.
ignore_empty
boolean, optional
If you have a few empty fields while updating the record and you want the system to ignore it, input the value as true.
find_by
string, mandatory (for Update and Upsert)
The system finds the record to be updated by the "find_by" field. It must be a unique field configured in Zoho CRM. 

To check the same, go to Setup > Modules and Fields > Choose Module > Choose Layout > Choose the field > Click on more options > Check if Do not allow duplicate values is enabled. 
Using field metadata API, you can get which fields can be set as unique fields in the CRM.



4. Check job status

The Bulk Write API supports polling and callback. 

Polling
You can poll to check the status of the scheduled bulk write job with the job ID you received in the previous step.

Request URL: {{api-domain}}/crm/bulk/v2/write/{job_id}
Request Method: GET



Sample Response

  1. The status can be either ADDED, INPROGRESS, or COMPLETED. Only the COMPLETED jobs will have the "download-URL" key in the response. 
  2. The "file" JSON object in the response represents the total count of records (added, skipped, updated). If the status is mentioned as "skipped" for any record, the reason will be displayed under the ERRORS column, in the downloaded ZIP file. 
{
  "status": "COMPLETED",
  "character_encoding": "UTF-8",
  "resource": [
    {
      "status": "COMPLETED",
      "type": "data",
      "module": "Contacts",
      "field_mappings": [
        {
          "api_name": "Email",
          "index": 1,
          "format": null,
          "find_by": null,
          "module": null,
          "default_value": null
        },
        {
          "api_name": "Last_Name",
          "index": 0,
          "format": null,
          "find_by": null,
          "module": null,
          "default_value": {
            "name": null,
            "module": null,
            "value": "DefaultValue"
          }
        },
        {
          "api_name": "Phone",
          "index": 2,
          "format": null,
          "find_by": null,
          "module": null,
          "default_value": null
        }
      ],
      "file": {
        "status": "COMPLETED",
        "name": "Contacts.csv",
        "added_count": 7,
        "skipped_count": 0,
        "updated_count": 0,
        "total_count": 7
      }
    }
  ],
  "id": "4150868000001060014",
  "callback": {
    "method": "post"
  },
  "result": {
  },
  "created_by": {
    "id": "4150868000000225013",
    "name": "Patricia Boyle"
  },
  "operation": "insert",
  "created_time": "2020-01-03T15:19:52+05:30"
}

Callback
If you do not want to poll for the status of the job, you can wait for the system to notify you of job completion on the callback URL provided in the POST request.

  • The state indicates the successful completion ("state":"COMPLETED") or failure ("state":"FAILED") of the job.
  • The callback response will also contain the download URL if the job was completed successfully.

5. Download the result

In this step you can get the result of the bulk write job in a ZIP containing the CSV file. Call the 'download_url' to download the result. The CSV file will contain the first three mapped columns from the uploaded file, and three more columns—STATUS, RECORD_ID, and ERRORS.

Request URL: {{api-domain}}/crm/bulk/v2/write/{job_id}/result

Sample Response



You can see that out of four records, one was skipped because the unique field had a duplicate value.

Limitations
  • You can upload only one ZIP file per bulk write API call.
  • You can bulk write to only one module per API call.
  • The size of the ZIP file being uploaded must not exceed 25 MB. If the file size exceeds the size limit, you must split the file and schedule it as multiple bulk write jobs. Also, you can bulk write only up to 25000 records with 200 column headers per bulk write API call.
  • Every successfully scheduled bulk write job reduces 500 credits from your daily credit limit. 
  • All the mandatory fields must be given in the CSV file if you are trying to insert records. Similarly, ID is mandatory when you are trying to update records.
  • Subforms are not supported in Bulk Write.
  • Consider that you have a lookup field in the Leads module, that looks up to other leads. You cannot have the value of this field as another Lead that is being written in this bulk write job. In other words, you can only lookup to an existing lead.
    For limitations, refer to limitations in our API guide.
    We hope you found this post useful. If you have any further queries, reach out to us at support@zohocrm.com or let us know in the comments section.

    Cheers!
        Previous 'Kaizen' - Bulk Read API
        Next 'Kaizen' - Notification API



    Access your files securely from anywhere








                            Zoho Developer Community



                                Bootcamp
                                Community
                                Pricing
                                Webinars
                                What's New
                                Integrations
                                Contact Support
                                Contact Sales
                                  Zoho Survey Resources
                                    Features
                                    Survey Templates
                                    Integrations
                                    Community
                                    iOS Mobile Surveys
                                    Pricing
                                    Android Mobile Surveys
                                    Insurvey Blogs
                                    Insight Blogs
                                    Tips & Tricks





                                                Latest Feature Updates

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts




                                                      Zoho SalesIQ Resources

                                                            • Sticky Posts

                                                            • Kaizen #226: Using ZRC in Client Script

                                                              Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In this

                                                            • Kaizen #222 - Client Script Support for Notes Related List

                                                              Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore how

                                                            • Kaizen #217 - Actions APIs : Tasks

                                                              Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.

                                                            • Kaizen #216 - Actions APIs : Email Notifications

                                                              Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are

                                                            • Kaizen #152 - Client Script Support for the new Canvas Record Forms

                                                              Hello everyone! Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages? Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achieved


                                                            Manage your brands on social media
                                                            Access Zoho Social

                                                              Zoho Pagesense Resources


                                                                  Zoho TeamInbox Resources

                                                                    Zoho DataPrep Resources


                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • Can't login IMAP suddenly

                                                                                                                Since this evening I'm getting the error: You are yet to enable IMAP for your account. Please contact your administrator... IMAP always been enabled in my account and was workign fine for the past 7 years. Already tried turning IMAP off and on again.

                                                                                                              • Sending of username did not succeed: Mail server pop.zoho.com responded: User already specified

                                                                                                                I am having issues receiving emails from Zoho in Thunderbird. I am getting the above error. The first error tells me Authentication failed, and prompts me to enter in my password. Then I get the above error. I can receive emails when I log in online to

                                                                                                              • Bug tracking

                                                                                                                Hi, does anyone know how to track errors during picking or packing? This way I can keep track and see how to improve and prevent errors in this area.

                                                                                                              • Migration of corporate mail environment from Yandex 360 to Zoho mail

                                                                                                                I have to migrate a corporate mail environment with an existing domain from Yandex 360 to Zoho mail. It is vital to migrate all users with all the data. I have read the article on this topic using MacMister Email Backup Software just now and have some

                                                                                                              • I'm unable to send mail pthrough Zoho SMTP programmatically

                                                                                                                This has been working for years, but today it's been offline all day long. I see nothing anywhere on your site about this. I'm not the only one experiencing this. Downdetector has a spike of reports today

                                                                                                              • Can no longer send email via Django site

                                                                                                                This was working fine as of 11/7/25. Now I am unable to send user verification emails from a Django site on a AWS lightsail sever. When a user attempts to register the following error occurs. I have also attempted to send a test email via the shell and

                                                                                                              • unable to send email but able to receive email

                                                                                                                my email address is info@securityforceservices.ca

                                                                                                              • Login to server failing

                                                                                                                When trying to retrieve my mail, I am getting this error message -- Login to server pop.zoho.com with username (my email address) failed. It gives me the option to retry, enter password, or cancel. Then I get this message -- Sending of username did not

                                                                                                              • Configuration failed: 200 response not received for POST request.

                                                                                                                Hello, I am trying to set up a webhook to connect with an Salesforce but I receive the following error from Zoho: Configuration failed: 200 response not received for POST request I have tried testing it on webhook.site as well and receive the same error

                                                                                                              • Zoho Migration Assistant not working

                                                                                                                Hello, I am trying to use you Migration assistant to migrate emails from Rediff to Zoho. I am stuck in the first step. After downloading the migration tool, I copied the link to verify user credentials, however, after pasting the link in the browser,

                                                                                                              • Contacts Missing — PeopleSync/Zoho Mail

                                                                                                                English: In our company we use ManageEngine Mobile Device Manager (MDM), Free edition, to manage corporate mobile devices. Our usage policy does not allow personal Google accounts on these devices; therefore, Google account sync is blocked through MDM.

                                                                                                              • Best way to integrate Zoho with mobile app for managing customer requests with real-time notifications?

                                                                                                                Hello, I'm building a solution for a travel company where customers submit requests through a website, and the sales team manages these requests through a mobile app. The Requirement: Customers fill a form on the website (name, email, number of children,

                                                                                                              • Kaizen #57 - Mass Update API in Zoho CRM

                                                                                                                Hello everyone! Welcome back to yet another post in the Kaizen series. This week, we will discuss the Mass Update API in Zoho CRM. In this post, we will cover the following: 1. Introduction 2. Mass Update Records API  3. Schedule Update and Get Status

                                                                                                              • Getting Attachments in Zoho Desk via API

                                                                                                                Is there a way to get attachments into Zoho Desk via an API?      We have a process by which a zoho survey gets sent to the user as a link in a notification.    The survey has several upload fields where they can upload pdf documents.    I've created

                                                                                                              • Pincode based Product Restriction

                                                                                                                we have different types of products. 1) Very bulky items like plywood. 2) Too delicate items like glass These type of products we want to sell to local customers. Other products we want to supply all over India. There should be an option to restrict products

                                                                                                              • Related Lists filter

                                                                                                                I have Contacts showing in our Accounts module. I customized the Contacts module with an Employment Status field, with the following picklist options: "Primary Contact", "Secondary Contact", "Active Staff(not a main contact)", and "No longer employed".

                                                                                                              • Standalone custom function not generating logs

                                                                                                                Why dont't standalone custom functions generate logs when the're called from another function? I have some functions (workflow, buttons and blueprint) that have common parts, so I put that part in a standalone function which is called from the others.

                                                                                                              • Add "Reset MFA" Option for Zoho Creator Client Portal Users

                                                                                                                Hello Zoho Creator Team, We hope you are doing well. We would like to request an important enhancement related to Multi-Factor Authentication (MFA) for client portal users in Zoho Creator. Currently, Creator allows us to enforce MFA for portal users,

                                                                                                              • Support Bots and Automations in External Channels

                                                                                                                Hello Zoho Cliq Team, How are you? We actively use Zoho Cliq for collaboration, including with our external developers. For this purpose, external channels are a key tool since they work seamlessly within the same interface as all of our other channels

                                                                                                              • Urgent Security Feature Request – Add MFA to Zoho Projects Client Portal Hello Zoho Projects Team,

                                                                                                                Hello Zoho Projects Team, We hope you are doing well. We would like to submit an urgent security enhancement request regarding the Zoho Projects Client Portal. At this time, as far as we are aware, there is no Multi-Factor Authentication (MFA) available

                                                                                                              • Creator HTML page refresh

                                                                                                                Hi, I have added around 5 different html snippets in single creator page. I understand, I can refresh the entire page from page script using Navigational URLs https://help.zoho.com/portal/en/kb/creator/developer-guide/others/url-patterns/articles/navigational-urls

                                                                                                              • Zoho Desk - Custom Module Related List Columns on Tickets

                                                                                                                I have a custom module in Zoho Desk called Asana Tasks, each task has a lookup to a Ticket. On the Ticket I want to see the columns of the Asana Tasks in the related list . Is there a way to do this? Right now it just has the name of the record and I

                                                                                                              • What is your opinion of the new UI?

                                                                                                                Hi Everyone, I would like to see what everyone thinks of the new Zoho One Dashboard. I don't get it, but perhaps I'm missing something. What are your thoughts?

                                                                                                              • What are the OAuth scopes needed to access the Zoho MCP server?

                                                                                                                I think I'm authenticating with the MCP server endpoint successfully using a bearer token but I can't successfully initialize an MCP session. I'm using the official MCP Python sdk (https://github.com/modelcontextprotocol/python-sdk). I get as far as here

                                                                                                              • "Temporary Error" in Zoho CRM Data Source sync

                                                                                                                I edited my setup for the Zoho CRM to Zoho Analytics Data Source Import configuration to add some new fields. After I saved the changes, I clicked the (Sync Now) link. After a few minutes I got a Sync failure error. The only reason given is "A temporary

                                                                                                              • cant upload images in signature- urgent help needed. ta!

                                                                                                                HI, I have been trying to insert the company logo in the signature. i have tried it several times since yesterday, the longest I waited was 1 hour and 12 minutes for the pop up window to upload a 180 KB .jpg file. what am i doing wrong..  an urgent reply will be appreciated,  Ta

                                                                                                              • Account blocked for IMAP use

                                                                                                                Hello, My email client (Evolution) can't sync mail anymore. It gives the error: "Your account is temporarily blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connections allowed. Kindly try again after some time."

                                                                                                              • Is SMTP included in the free plan?

                                                                                                                My client has a Zoho Mail Free 14 day trial that ends tomorrow. She has set up a domain email address with SMTP on a third party app and is wondering if it will continue working once her plan downgrades to the free forever plan. Thanks

                                                                                                              • Zoho mail issue.

                                                                                                                I have verified my domain ohhoexpress.online by adding necessary TXT and MX records. But when I am sending email to any external email id, it is showing as zohomail.com. Also while I am sending mail to internal mail id, it is saying user not found whereas

                                                                                                              • My email is blocked from sending

                                                                                                                I get this message when I try to send any message .. > Unable to send message, Reason 554 5.1.8 Email Outgoing Blocked We have urgent emails to send and the issue continues to persist from yesterday. Please help us with this issue as soon as possibl

                                                                                                              • [WEBINAR] Smooth year-end closure with Zoho Books (KENYA)

                                                                                                                Hello there, This webinar is for all Kenyan businesses looking to wrap up their financial year smoothly! Join our free session to learn how Zoho Books can simplify your year-end process. What to expect from this webinar: - All the latest updates in Zoho

                                                                                                              • cannot recieve or send emails

                                                                                                                we are not recieving or cannot send emails.Shows sysytem error

                                                                                                              • Zoho Sites - contact us form

                                                                                                                I have added a contact us form to my website. I wanted to change the layout so I deleted the section of Contact Us form. When I again try to add the section of Contact Us form, it shows error that "This form already exists on this page."  I am unable

                                                                                                              • switching from POP3 to IMAPI do I need to change settings in Web email?

                                                                                                                hi so I am using Outlook with My Zoho mail, also have Verizon email /AOL. they no longer support POP3 and said imapi is much better, so I want to switch my ZoHo to imapai. I googled and it said i need to change it in my account....i looked at my account

                                                                                                              • What functionality is new in the Z025 Spaces UI dashboard compared to the previous Zoho One dashboard?

                                                                                                                My company is interested in creating a revamped dashboard this coming year, and are trying to weigh different platform options. The new Spaces UI is said to be a more "feature-rich" dashboard experience than the previous. Could a developer please explain

                                                                                                              • Collections Management: #5 Convenience on Offer, using Self-Checkout

                                                                                                                "Is this the right page? Oh, now, it wants my address again. Why am I being redirected?" These were the exact thoughts running through Karan's mind as he tried to subscribe to an application he genuinely liked. He clicked "Buy Now", expecting a quick

                                                                                                              • Tip #50- A Closer Look at the Unattended Access Dashboard- 'Insider Insights'

                                                                                                                Having complete visibility and quick access to everything you need certainly makes managing multiple remote devices a lot easier, and that is precisely what the Unattended Access Dashboard in Zoho Assist is designed to offer. Once you go to the Unattended

                                                                                                              • How to update custom multi-user field in Zoho Projects?

                                                                                                                I'm trying to update custom multi-user fields in Zoho Projects via a Deluge function in CRM. The code I have so far is below. It works for updating standard project fields and single-line custom fields, but it does not work to update multi-user fields.

                                                                                                              • Tip of the Week #75– Manage your social media messages from a single shared inbox.

                                                                                                                Are you tired of jumping between apps or browser tabs to reply to your business's Facebook and Instagram DMs? Handling customer messages on social media might seem simple, but switching between multiple platforms can easily lead to lost messages, duplicate

                                                                                                              • Zoho Map integration tasks have changed - you need to "Locate all instances of Zoho Map integration tasks in your Deluge scripts by searching for the v1 marker... before 16 January 2026"

                                                                                                                The Zoho Map deluge integration task has been changed (as at 21 October 2025) to provide a more structured, JSON-like response. This change affects all three Zoho Map integration tasks (Geocode, Reverse Geocode, and Distance Between). More details can

                                                                                                              • Next Page