Kaizen #143 - Assigning values to different field types using Zoho CRM SDKs - Part I

Kaizen #143 - Assigning values to different field types using Zoho CRM SDKs - Part I


Welcome to another week of our Kaizen series! Today, we will discuss a critical aspect of working with Zoho CRM SDKs across various programming languages: assigning values to fields of different data types. 

Zoho CRM offers a comprehensive suite of SDKs for PHP, Java, Node.js, C#, Python, Ruby, TypeScript, Scala, and JavaScript, streamlining development workflows across various programming languages. Today's discussion will provide you with the knowledge to handle various data types and their assignment across our different SDK languages.  By the end, you will be well-equipped to utilize the sample codes in our GitHub repository and tailor them to your specific CRM needs.

Data Types in Zoho CRM

In Zoho CRM modules, a variety of field types are available, enabling you to collect and manage a broad spectrum of customer data. Here's a quick reference summarizing the common data types:

  • text : Used for short text entries like names, addresses, or short descriptions, the text field is a string type field that can store up to 255 characters, including alphanumeric characters and special characters.
  • textarea (multiline) : Used for longer text entries, the multiline field in Zoho CRM is a string field that supports alphanumeric and special characters up to 32000 characters, making it suitable for storing extensive content such as terms and conditions or detailed descriptions.
  • email : Used to store email addresses, ensuring proper format and validation.
  • phone : Used to store valid phone numbers with up to 30 characters, ensuring proper format and validation.
  • picklist : Lets you choose a value from a set of predefined options, accepting all alphanumeric and special characters
  • multiselectpicklist : Allows you to select multiple valuesfor the field, accepting all alphanumeric and special characters.
  • date :  This field accepts date in yyyy-MM-dd format.
  • datetime : This field accepts both date and time information in yyyy-MM-ddTHH:mm:ss±HH:mm format.
  • integer (number) : This field is a 32-bit signed integer that accepts up to 9 digits.
  • currency : Used for amount fields, this field is stored as a 64 bit signed floating point, and accepts up to 16 digits. Refer here for more details on the available rounding options.
  • double : Used for decimal numbers, useful for number and calculations requiring precision, this field is stored as a 64-bit signed floating-point.
  • percent : Used for percentage values and accepts up to 5 characters, including the sign and decimal point.
  • bigint (long integer) : This field is a 64-bit signed integer, that accepts up to 18 digits.
  • boolean (checkbox) : Used for boolean values, ie, true/false.
  • website (URL) : Accepts valid URLs with alphanumeric characters, up to 450 characters in length.
  • lookup : Used to create a relationship between records. In our APIs, this field will be represented as a JSON Object containing the id and the display label.
  • multiselectlookup : This field allows you to create a many-to-many relationship between two modules in Zoho CRM. When you use a multiselectlookup field, linked records are stored in a separate module with lookup fields that reference the two related modules.
  • userlookup :  Used to establish a lookup to the user module. In our APIs, this field is represented as a JSON Object containing the id and the display label.  The linked records are stored in a separate module, containing lookup fields for the two related modules.
  • ownerlookup : Used to identify and assign the record's ownership to a specific user within the organization.
  • multi_user_lookup : Allows association of multiple users to a module record.
  • subform : A secondary form or table that enables you to add multiple line items to a primary form or record.  A separate module will be automatically created for the subform, with a lookup pointing to the parent module.
  • imageupload : Used to associate images with a record.
  • fileupload : Used to associate files with a record.
  • multi_module_lookup : Used to establish lookup relationships with more than one module.

Leveraging Samples from the Zoho CRM GitHub Repository

To help you get started with the Zoho CRM SDKs, we have provided several sample codes on our GitHub repository. These samples cover various methods available and demonstrate how to access and manage your Zoho CRM data using our SDKs. 
Within the SDK repository, navigate to the Samples directory. Here, you will find a collection of subfolders corresponding to the various Zoho CRM API operations, each containing sample code files that demonstrate how to perform the specific API operation it represents. Consider these files as a launchpad for your development journey. Feel free to adapt them to your specific requirements by making necessary changes. For instance, if your requirement involves creating or updating records, check out the Records subfolder and adjust the code to fit your needs.
In the following sections, we will explain how to assign values to different field types using our SDKs. By combining this information with the sample codes provided in our GitHub repository, you will be able to tailor the solutions to meet your specific requirements.

Assigning Values to Different Field Types using Zoho CRM SDKs

While our GitHub repository provides sample code for various methods, you might need more specific guidance on assigning values to different field data types. In this section, we will discuss how to assign values and handle null values for each field data type across all our supported SDK languages.

1. JAVA SDK

For more details on our JAVA SDK, please refer to our GitHub repository for the latest Java SDK . Check out the sample codes here .

Zoho CRM's Java SDK lets you manage both standard and custom fields within records.

Standard Fields:

Standard fields are pre-defined fields available in Zoho CRM modules. To manage standard fields using our JAVA SDK, you should follow these steps:
a. Import the Module Field Class:
import com.zoho.crm.api.record.Field;

b. Assign Values to Standard Fields:
The syntax for assigning values to standard fields uses the setFieldValue method of the Record object:
record.addFieldValue(Field.{module_api_name}.{FIELD_API_NAME},value);

Replace {module_api_name} and {FIELD_API_NAME} with the appropriate values for your specific use case. Please note that the FIELD_API_NAME should always be uppercase.

Assigning values to Standard Fields:

Field Type

JSON Type
Assign Values
Assign Null Values
text (single line)
string 
record.addFieldValue(Field.Leads.LAST_NAME, "Last Name");
record.addFieldValue(Field.Leads.LAST_NAME, null);
textarea (multiline)
string
record.addFieldValue(Field.Leads.DESCRIPTION, "Last Name");
record.addFieldValue(Field.Leads.DESCRIPTION, null);
email
string
record.addFieldValue(Field.Leads.EMAIL, " abc@zoho.com");
record.addFieldValue(Field.Leads.EMAIL, null);
phone
string
record.addFieldValue(Field.Leads.PHONE, "91(987)654321");
record.addFieldValue(Field.Leads.PHONE, null);
picklist
string
record.addFieldValue(Field.Leads.LEAD_STATUS, new Choice<String>("Not Contacted"));
--
date
string
record.addFieldValue(Field.Products.SALES_START_DATE, LocalDate.of(2024, 6, 13));
record.addFieldValue(Field.Products.SALES_START_DATE, null);
integer (number)
integer
record.addFieldValue(Field.Accounts.EMPLOYEES,100);
record.addFieldValue(Field.Accounts.EMPLOYEES,null);
currency (double)
double
record.addFieldValue(Field.Leads.ANNUAL_REVENUE, 10.00);
record.addFieldValue(Field.Leads.ANNUAL_REVENUE, null);
boolean (checkbox)
boolean
record.addFieldValue(Field.Leads.EMAIL_OPT_OUT, true);
--
website (URL)
string
record.addFieldValue(Field.Leads.WEBSITE, " https://www.zoho.com");
record.addFieldValue(Field.Leads.WEBSITE, null);
multi_module_lookup
JSON Object
com.zoho.crm.api.record.Record record1 = new com.zoho.crm.api.record.Record();
record1.setId(3477061000021552002l);
HashMap<String, String> module = new HashMap<String, String>();
module.put("id", "3477061000000002179");
module.put("api_name", "Contacts");
record1.addKeyValue("module", module); record.addFieldValue(Field.Appointments__s.APPOINTMENT_FOR, record1);
--

Custom Fields:

Zoho CRM's flexibility extends to custom fields, allowing you to create additional fields specific to your business needs. Here's how to manage them using the Java SDK:
a. Import the Record Class:
com.zoho.crm.api.record.Record record = new com.zoho.crm.api.record.Record();

b. Assign Values to Custom Fields:
The syntax for assigning values to standard fields uses the addKeyValue method of the Record object:
record.addKeyValue("{field_api_name}", value);
Replace {field_api_name} with the appropriate values for your specific use case. 

Assigning values to Custom Fields:

Field Type

JSON Type
Assign Values
Assign Null Values
text (single line)
string 
record.addKeyValue("Single_Line_Field", "Single Line Text Value");record.addKeyValue("Single_Line_Field", null);
textarea (multiline)
string
record.addKeyValue("Multi_Line_Field", "Text Multi Line 2");record.addKeyValue("Multi_Line_Field", null);
email
string
record.addKeyValue("Email_Field", " abc@zoho.com");record.addKeyValue("Email_Field", null);
phone
string
record.addKeyValue("Phone_Field", "9900000000");record.addKeyValue("Phone_Field", null);
picklist
string
record.addKeyValue("Pick_List_Field", new Choice<String>("Option 1"));
record.addKeyValue("Pick_List_Field", null);
multiselectpicklist
JSON array
record.addKeyValue("Multi_Select_Field", new ArrayList<>(Arrays.asList(new Choice<String>("Option 1"), new Choice<String>("Option 2"))));
 record.addKeyValue("Multi_Select_Field", null);
date
string
record.addKeyValue("Date_Field", LocalDate.of(2024, 6, 13));record.addKeyValue("Date_Field", null);
datetime
string
record.addKeyValue("Date_Time_Field", OffsetDateTime.of(2024, 06, 20, 10, 00, 01, 00, ZoneOffset.of("+05:30")));
record.addKeyValue("Date_Time_Field", null);
integer (number)
integer
record.addKeyValue("Number_Field", 12);record.addKeyValue("Number_Field", null);
currency (double)
double
record.addKeyValue("Currency_Field", 10.25);record.addKeyValue("Currency_Field", null);
double
double
record.addKeyValue("Decimal_Field", 12.25);
record.addKeyValue("Decimal_Field", null);
percent 
double
record.addKeyValue("Percent_Field", 12.25);
record.addKeyValue("Percent_Field", null);
bigint (long integer)
string
record.addKeyValue("Long_Integer_Field", 12345678l);
record.addKeyValue("Long_Integer_Field", null);
boolean (checkbox)
boolean
record.addKeyValue("Checkbox_Field", true);
--
website (URL)
string
record.addKeyValue("URL_Field", " https://www.zoho.com");record.addKeyValue("URL_Field", " https://www.zoho.com");
lookup
JSON Object
com.zoho.crm.api.record.Record account = new com.zoho.crm.api.record.Record();
account.setId(3477061000023362051l);
record1.addKeyValue("Lookup_Field", account);
--
multiselectlookup
JSON Object
List<com.zoho.crm.api.record.Record> multirecords = new ArrayList<>();
com.zoho.crm.api.record.Record record1 = new com.zoho.crm.api.record.Record();
com.zoho.crm.api.record.Record linkingRecord = new com.zoho.crm.api.record.Record();
record1.addKeyValue("id", 3477061000023362051L);
linkingRecord.addKeyValue("Multi_Select_Lookup_Field", record1);
multirecords.add(linkingRecord);
record.addKeyValue("Multi_Select_Lookup_Field", multirecords);
List<com.zoho.crm.api.record.Record> multirecords = new ArrayList<>();
com.zoho.crm.api.record.Record linkingRecord = new com.zoho.crm.api.record.Record();
linkingRecord.addKeyValue("_delete", true);
linkingRecord.addKeyValue("id", 3477061000023479001l);
multirecords.add(linkingRecord);
record.addKeyValue("Multi_Select_Lookup_Field", multirecords);
userlookup
JSON object
com.zoho.crm.api.users.MinifiedUser user = new com.zoho.crm.api.users.MinifiedUser();
user.setId(3477061000005791024l);
record.addKeyValue("User_Field", user);
record.addKeyValue("User_Field", null);
multiuserlookup
JSON array
List<com.zoho.crm.api.record.Record> multiuser = new ArrayList<>();
com.zoho.crm.api.record.Record record1 = new com.zoho.crm.api.record.Record();
com.zoho.crm.api.users.MinifiedUser linkingRecord = new com.zoho.crm.api.users.MinifiedUser();
linkingRecord.setId(3477061000005791024l);
record1.addKeyValue("MultiUser", linkingRecord);
multiuser.add(record1);
record.addKeyValue("MultiUser", multiuser);
List<com.zoho.crm.api.record.Record> multiuser = new ArrayList<>();
com.zoho.crm.api.record.Record record1 = new com.zoho.crm.api.record.Record();
record1.addKeyValue("_delete", true);
record1.setId(3477061000023490004l);
multiuser.add(record1);
record.addKeyValue("MultiUser", multiuser);
subform
JSON array
List<com.zoho.crm.api.record.Record> subformList = new ArrayList<com.zoho.crm.api.record.Record>();
com.zoho.crm.api.record.Record subform = new com.zoho.crm.api.record.Record();
subform.addKeyValue("Name", "SDK");
com.zoho.crm.api.users.MinifiedUser user1 = new com.zoho.crm.api.users.MinifiedUser();
user1.setId(3477061000018959001l);
subform.addKeyValue("User_Field", user1);
subformList.add(subform);
record.addKeyValue("Subform_Field", subformList);
List<com.zoho.crm.api.record.Record> subformList = new ArrayList<com.zoho.crm.api.record.Record>();
com.zoho.crm.api.record.Record subform = new com.zoho.crm.api.record.Record();
subform.addKeyValue("_delete", true);
subform.setId(3477061000023502001l);
subformList.add(subform);
record.addKeyValue("Subform_Field", subformList);
imageupload
JSON array
List<ImageUpload> imageUploads = new ArrayList<ImageUpload>();
ImageUpload imageUpload = new ImageUpload();
imageUpload.setFileIdS("18aed780ff77c8698406d1befdb1341435");
imageUploads.add(imageUpload);
record.addKeyValue("Image_Upload", imageUploads);
List<ImageUpload> imageUploads = new ArrayList<ImageUpload>();
ImageUpload imageUpload = new ImageUpload();
imageUpload.setDelete(null);
imageUpload.setId("3477061000023502009");
imageUploads.add(imageUpload);
record.addKeyValue("Image_Upload", imageUploads);
fileupload
JSON array
List<FileDetails> fileDetails = new ArrayList<FileDetails>();
FileDetails fileDetail1 = new FileDetails(); fileDetail1.setFileIdS("ed69c3580d797bc");
fileDetails.add(fileDetail1);
record.addKeyValue("File_Upload", fileDetails);
List<FileDetails> fileDetails = new ArrayList<FileDetails>();
FileDetails fileDetail1 = new FileDetails();
fileDetail1.setDelete(null);
fileDetail1.setId("3477061000023499013");
fileDetails.add(fileDetail1);
record.addKeyValue("File_Upload", fileDetails);
multi_module_lookup
JSON Object
com.zoho.crm.api.record.Record record1 = new com.zoho.crm.api.record.Record();
record1.setId(3477061000021552002l);
HashMap<String, String> module = new HashMap<String, String>();
module.put("id", "3477061000000002179");
module.put("api_name", "Contacts");
record1.addKeyValue("module", module);
record.addKeyValue("Appointment_For", record1);
--

In the next week Kaizen, we will discuss how to handle field data types for the remaining SDKs.

We hope this guide has provided valuable insights into managing different field data types using Zoho CRM SDKs. By combining the information shared in this post with the sample codes provided in our GitHub repository, you will be well-equipped to tailor solutions to meet your specific requirements. 

Do you have any specific topics that you'd like us to address in our Kaizen series? We are here to help! Feel free to share your suggestions in the comments below or reach out to our support team directly at support@zohocrm.com

Thank you for joining us this week. Happy Coding!!


Recommended Reads:



Previous Post : How to navigate to another page using Client Script | Kaizen Collection : Home

Join us for our upcoming Zoho CRM Developer Series: Zoho CRM APIs, where you can explore more about Zoho CRM APIs. Register Now!

    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.







                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts



                                                              • Sticky Posts

                                                              • Kaizen #198: Using Client Script for Custom Validation in Blueprint

                                                                Nearing 200th Kaizen Post – 1 More to the Big Two-Oh-Oh! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
                                                              • Kaizen #226: Using ZRC in Client Script

                                                                Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In this
                                                              • Kaizen #222 - Client Script Support for Notes Related List

                                                                Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore how
                                                              • Kaizen #217 - Actions APIs : Tasks

                                                                Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.
                                                              • Kaizen #216 - Actions APIs : Email Notifications

                                                                Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are


                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner









                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • How to show a hided report??

                                                                                                                  in CRM Report , I clicked Hide incidently , how to show the floder again? Nowhere I can find the hided report floder...
                                                                                                                • Converting Customer Invoice to Purchase Bill

                                                                                                                  Hi, In my service-based business, I sometimes create the customer invoice first, and later I receive the purchase bill from the vendor for the same job. Is there any option in Zoho Books to: Convert a customer invoice into a purchase bill, or Link/associate
                                                                                                                • Email tracking inquiry

                                                                                                                  I am trying to track when my emails are opened and clicked like I previously did in HubSpot. HubSpot pretty much did the entire process automatically. After digging through, I finally found in settings --> emails --> BCC Dropbox there is an email I can
                                                                                                                • Mass Update of Lookup Fields not possible

                                                                                                                  Hello List I've created a custom field for Leads and Contacts 'Current Campaign'. This is very Handy as I can filter leads and then related them to a campaign. Everything ready, but then I realized that mass update doesn't work for lookup fields... a
                                                                                                                • Collapsible Sections & Section Navigation Needed

                                                                                                                  The flexibility of Zoho CRM has expanded greatly in the last few years, to the point that a leads module is now permissible to contain up to 350 fields. We don't use that many, but we are using 168 fields which are broken apart into 18 different sections.
                                                                                                                • Download Attached Files

                                                                                                                  Hi everyone, Brand new to Zoho Creator.  I have a form with a subform. The subform has a field for "File Upload"   I have this in a subform to allow multiple files to be uploaded to the parent form. Once the files are uploaded, how can i download or view them?   Is this a setting I am just not seeing? If there isn't a way to download them, could i create another form field that dynamically creates the file's URL?  That way a user can click the URL to get to the file? Any help with this would be greatly
                                                                                                                • Ticket layout based on field or contact

                                                                                                                  Hi! I want to support the following use-case: we are delivering custom IT solutions to different accounts we have, thus our ticket layouts, fields and languages (priority, status field values should be Hungarian) will be different. How should I setup
                                                                                                                • No funcionan correctamente el calculo de las horas laborales para informe de tickets

                                                                                                                  Hola, estoy intentando sacar estadísticas de tiempo de primera respuesta y resolución en horario laboral de mis tickets, pero el calculo de horas en horario laboral no funciona correctamente cree los horarios con los feriados : Ajusté los acuerdos de
                                                                                                                • Zoho Mail Android app update: Set out of office response exclusively for organization members and external users, response interval

                                                                                                                  Hello everyone! We have now introduced an option to configure out of office messages exclusively for organization members and external users within the Zoho Mail app. Additionally, now you can also customize response intervals for the Out of office messages.
                                                                                                                • Feature Request: Detailed View - Related Block Links!

                                                                                                                  Desperately need a view record link option on records displaying in the related blocks on a Detail View. For the love of god, please add this feature. Thank you!
                                                                                                                • Sub-Form Padding in CSV Export

                                                                                                                  Hi, When you use the Sub-Form, and for example you have a Date Field on the Main Page, then Option 1 and Option 2 fields on the Subform, when you export this to CSV the Date column will only have the Date in 1 row, the first row, it would be nice to pad
                                                                                                                • Dependent / Dynamic DropDown in ZohoSheets

                                                                                                                  Has anyone figured out a way to create a Dropdown, the values of which is dependent on Values entered in the other cell ?
                                                                                                                • How do I change the order of fields in the new Task screen?

                                                                                                                  I have gone into the Task module layout, and moving the fields around does not seem to move them in the Create Task screen. Screenshot below. I have a field (Description) that we want to use frequently, but it is inconveniently placed within the More
                                                                                                                • Zoho → ShipStation Integration – Sales Order–Driven Fulfilment Workflow

                                                                                                                  Hello All, I’m reaching out to explore the best way to integrate a shipping tool into our inventory which will speed our process up. We are looking to integrate ShipStation into our existing order-to-fulfilment workflow, as we’re keen to standardise on
                                                                                                                • IA ou je peux trouver comment utiliser IA

                                                                                                                  Je voudrais utiliser IA dans l'interface zoho pour m'aider quand j'ai des questions de rôle partage ou autre configuration d'automatisation, j'utiliser ChatGPT externe mais il ne connait pas toujours l'interface zoho et les réponses sont parfois longue
                                                                                                                • Data Processing Basis

                                                                                                                  Hi, Is there a way to automate the data processing for a candidate every time an application arrives from job boards, without requiring manual intervention? That is, to automatically acquire consent for data processing. I've seen a workflow that allows
                                                                                                                • Zoho vault instal on windows

                                                                                                                  I am trying to use Zoho Vault Desktop for Windows, but I am unable to complete the sign-in process. Problem description After logging in to my Zoho account and clicking Accept on the authorization page, nothing happens. The application does not proceed
                                                                                                                • ZOHO GLITCHES

                                                                                                                  Ok, you guys have done a great job at building a platform that has the potential to surmount the competition but these glitches are becoming more than frustrating! This is beyond annoying, I'm trying draft lawsuits and type up privacy and refund policies
                                                                                                                • Notification to customers when I use a Zoho function

                                                                                                                  Hi all, I tried searching the community but couldn't find anything about it. I noticed that the customer receives the notification of reopening the old ticket but does not receive the notification of opening a new ticket when I use the function: "separate
                                                                                                                • Date Filters in Zoho Desk Dashboard

                                                                                                                  Hello Team, Currently, in the Zoho Desk dashboard, the date filter is available only for daily, weekly, and monthly views. Could we also add a yearly date filter to allow filtering by an entire year? Additionally, in the custom date filter, it is currently
                                                                                                                • Mobile app - offline

                                                                                                                  If I made a couple of forms and my field guys had the mobile app and were somewhere without signal, could they open the app, complete and sumbit a form and have it upload when they are back in signal (we need different info at different jobs and I'm trying
                                                                                                                • Zoho Survey reminder settings are extremely confusing

                                                                                                                  Hi, I just want to set 3 reminders, one week apart from the first email out. Your form is too confusing and I don't understand. Can you simplify and be more specific regarding the language used on the form ?
                                                                                                                • Zobot drop down list

                                                                                                                  Hi, I am trying to create a drop down list in Zobot by creating a plug. I think I am close but I just can't get it over the line and was hoping that someone could help me. I had a little bit of help getting the script started (hence the comments) // Deluge
                                                                                                                • How to compare a subform lookup field that allows multiple entries when edited

                                                                                                                  I have a form with a subform with multiple fields. One of the fields is a lookup field that allows a multi select. On edit validation, I want a workflow to execute only when the entries in that subform field has changed. The old. function is not working
                                                                                                                • Translation of Tooltip Messages

                                                                                                                  The descriptive help messages should be available to provide translations for.
                                                                                                                • Business Day Logic Update: More Accurate Scheduling for Your Workflows

                                                                                                                  Hello everyone, We’re improving how business-day calculations work in workflows, especially when triggers happen on weekends. This update ensures that offsets like +0, +1, and +2 business days behave exactly as intended, giving you clearer and more predictable
                                                                                                                • Lead Blueprint transition in custom list view

                                                                                                                  Hi, Is It possible to insert the Blueprint transition label in a custom Canvas list view? I am using Lead module. I see the status, but it would be great if our users could execute the Blueprint right from the list view without having to enter the detailed
                                                                                                                • Email Notifications not pushing through

                                                                                                                  Hi, Notifications from CRM are not reaching my users as they trigger.  We have several workflow triggers set up that send emails to staff as well as the notifications users get when a task is created for them or a user is tagged in the notes.  For the past 6 days these haven't been coming through in real time, instead users are receiving 30-40 notifications in one push several hours later.  This is beginning to impact our daily usage of CRM and is having a negative effect on our productivity because
                                                                                                                • Debit opening balances of vendors

                                                                                                                  Dear colleagues: I am looking at the trial balance as on 31st March 2024, and punching opening balances (1st April 2024) in Zoho Books. Vendors have credit balances, by its nature, but some of our vendors have debit balances as well (e.g., we have paid
                                                                                                                • Is there an equivalent to the radius search in RECRUIT available in the CRM

                                                                                                                  We have a need to find all Leads and/or Contacts within a given radius of a given location (most likely postcode) but also possibly an address. I was wondering whether anyone has found a way to achieve this in the CRM much as the radius search in RECRUIT
                                                                                                                • Allow Text within a Formula

                                                                                                                  Hi, I would like to be able to use this for others things like taking an existing Date Field and copying its value, so by entering getDay(Date)&"-"&getMonth(Date)&"-"&getYear(Date) it results in 01-02-2026. And then when the Date is changed so is this
                                                                                                                • Change Number Field to Decimal Field

                                                                                                                  Hi, It would be nice to be able to change the field type without having to delete it and create a new one, messing up the database and history. Thanks Dan
                                                                                                                • Pipeline.Company Name field shows up as numbers! [Bigin Developer Console > Component > URL]

                                                                                                                  Hi there, I am setting up to invoke URL to send infromation zoho bigin > zoho forms with company name pre-fill in the form. however when I use : ${Pipelines.Company Name} field it shows up as a string of number instead of words. Help.
                                                                                                                • Add specific field value to URL

                                                                                                                  Hi Everyone. I have the following code which is set to run from a subform when the user selects a value from a lookup field "Plant_Key" the URL opens a report but i want the report to be filtered on the matching field/value. so in the report there is
                                                                                                                • How to Move Behavior, Acquisition, Polls & Forms Data from Zoho PageSense to Zoho Analytics?

                                                                                                                  Hi Zoho Community, I'm looking for a way to transfer data from Zoho PageSense to Zoho Analytics, specifically: Behavioral data (clicks, scrolls, heatmaps, etc.) Acquisition data (traffic sources, campaigns, etc.) Polls and forms data As far as I can tell:
                                                                                                                • Zoho Social - Feature Request - Non-US Date Format

                                                                                                                  Hi Social Team, I have noticed that there is no option to change the date format from US mm/dd/yyyy to others like dd/mm/yyyy. It would be great to see this added as the platform matures. Thanks for considering this feedback.
                                                                                                                • In arattai received message can't be deleted

                                                                                                                  The issue has been noticed in following: arattai app (Android) arattai app (Window) arattai web While the message posted by me may be deleted, the ones received from others can't be. The item <Delete> change to <Report> when the message is a received
                                                                                                                • Zoho CRM Community Digest - December 2025 | Part 1

                                                                                                                  Hello Everyone! In the first half of December, Zoho CRM rolled out auto-invite for portals, smarter CPQ with Zia suggestions and price rules, and Query Workbench for faster query building. We also highlight other noteworthy conversations you shouldn’t
                                                                                                                • Zoho Flow Credits

                                                                                                                  Hi , I would like to ask the reason why every time I added plus credit but few days later I will return back to default? (as below I add credit to 3000 but today It change back to 1000) Most important is, when the credit fully used, not any reminder to
                                                                                                                • Custom Module Send Email not filling To automatically after adding Email field also

                                                                                                                  I create custom module in zohoCRM but problem is in custom module when i click send email there in popup To is filling automatic its coming empty which i need to manually add an email there. How can I fix it? I already added the Email field there, but
                                                                                                                • Next Page