Kaizen #65 - Features of Client Script in Zoho CRM

Kaizen #65 - Features of Client Script in Zoho CRM

Welcome back to another exciting Kaizen post!

In this week's post let us see the key features of Client Script in Zoho CRM.
      B.  Review
      C.  Revision
      D. Run

1. Get Instant response

             Client Script is a piece of JavaScript code that runs on your web browser instead of the server, thus executes the script instantly.  In Zoho CRM, the Client Script feature gives you a seamless platform for achieving and extending your business cases. It enables you to create custom actions that are not otherwise part of the Zoho CRM’s native features. 

2. Developer-friendly Client Script IDE
             Client Script IDE offers you a flawless experience during your development process by providing a cohesive solution with useful features.
A. Code Editor 
      The code editor eases the development of a Client Script with several features like
       When you save the script, if the Client Script IDE finds errors, the error panel lists the errors at the bottom of the editor.



B. Review 
      The Client Script IDE provides the Review component where you can compare and check the differences with the previous code.


C. Revision
      You can track the list of saved revisions of your script in the Revision component.


D. Run
      Client Script allows you to execute the script using the Run component. The success message, errors and output of log statements are available in the Messages pane at the bottom of the Run component. Terminal pane, next to the Messages pane allows you to try and execute the ZDK APIs instantly.

3. Available for multiple pages
      Client Script allows you to accomplish custom actions for different pages in Zoho CRM. This includes 
  • Create page
  • Edit page
  • Clone page
  • Detail(canvas) page of all standard and custom modules in Zoho CRM.


4. Executes Script based on Events
      Client Script allows you to configure events which will trigger your script whenever those events occur. For example, you can configure your script to execute whenever the user hits the Save button or when the user adds value to a particular field. Click here to know the event types available for different pages.

5. Instant form field validation
      Client Script is a boon when you want your script to run as soon as the user updates any value to a field. For example, to show an error or an alert message based on any condition as soon as the user enters data on a field. 

6. Code re-usability using Static Resources
      Client Script provides the convenience to import existing code files in the form of static resources and use them in your script.You can upload a Javascript file as a static resource, include the uploaded file in your script using the Add button on the right pane of the Code Editor and call the method in the static resource file from your script. Refer to Static resources in Client Script for more information.

7. Secured third party API calls
                   Client script provides organizations using Zoho CRM with Trusted Domains . This helps the CRM account admins whitelist domains that the client scripts can make calls to. The client scripts cannot make calls to any sites that are not on the whitelisted in domains list. Also,  this third party domain should be CORS enabled in addition to adding it to the Trusted Domain if you use fetch() method to make the API call. This helps prevent the security of the CRM from being compromised due to any misuse through the Client Scripts. 

      For example, you can fetch the distance between two cities using a third party API and populate the returned value in the field Distance only if you add the third-party domain to the list of Trusted Domains.



8. Rich collection of ZDK APIs
      Client Script provides us the luxury to use its collection of ZDK Client APIs and ZDK Web APIs . The ZDK Web APIs invokes the Zoho CRM APIs internally and so it accounts for API credits every time ZDK Web API call is invoked. 
Below are some of the typical use-cases of Client Script that can be accomplished using the ZDK APIs.
A. Keep information confidential from unauthorized parties
You can mask specific information for specific profiles/roles/criteria in Detail Page(Canvas) using the mask() ZDK Client API in Client Script. For example, you can hide the phone numbers of your customers for all profiles except Administrator. 

var user = ZDK.Apps.CRM.Users.fetchById($Crm.user.id);
  if (user.profile.name !== 'Administrator') {
    ZDK.Page.getField('Phone_Number').mask({ character: '*', length: 5, reverse: true });
  }

The following screenshot shows that the Phone Number field is masked partially for a Standard user.


B. Auto-populate data based on your requirement or calculation
      You can auto-populate data for fields whenever the page loads based on any criteria or populate data based on calculations. For example: Auto populate the field Request Name whenever a new record is created in the module Request.

var todaysDate = new  Date();

//Append the date with REQ as per requirement
var requestName = "REQ-" + todaysDate.getDate().toString() + "-" + todaysDate.getMonth().toString() + "-" + todaysDate.getFullYear().toString();

//Assign the field "Request Name" to a variable
var reqName_field = ZDK.Page.getField("Request_Name");

//Populate requestName in the field "Name"
reqName_field.setValue(requestName);

//Make the field "Request_Name" read-only
reqName_field.setReadOnly(true);

C. Display custom messages
       Using Client Script, you can display custom messages and alerts in Create/Edit/Clone/Detail (Canvas) Page of Zoho CRM. For instance, if you want to display the following message when the user creates a new Account, you can create a Client script on Create Page of Accounts module with onLoad event type and use the  ZDK Client API, ZDK.Client.showMessage() in your script. For more samples on displaying custom messages refer to Kaizen #59 .

D. Accomplish data auto-correction
      Using Client Script you can correct, update or modify data instantly after the user enters value in a field. For example, consider that your organisation wants the name of the user to be entered in capital letters, you create a Client Script on Create Page onChange Field event type on field First Name and write a script to auto-convert the name to Capital letters.

var first_name = ZDK.Page.getField("Name");
first_name.setValue(value.toUpperCase());

Here is how the Client Script Works.
            
9. Client Script Constants 
      Client Script provides the below constants which can be used in your Script for better Client Scripting.
  • $Crm   - Provides information about the logged-in user, environment and org.
  • $Client - Contains Information 
  • $Page - Contains information about the contextual data that's been shared by the page.
      You can check the values that these constants hold in the Terminal section of Run Component in Client Script IDE as shown below.



Click here to get more information on Client Script Constants.

10. Support for Wizards
      Client Script also provides support for Wizards. You can configure your script to run,
  • whenever a wizard loads
  • when you save a Wizard 
  • when you navigate from one screen to another 
  • before navigating from one screen to another screen
  • when you update any of the fields.
  • when you update a specific field
For example, if you want to display a message when the Wizard is loaded and auto-populate data for the field Deal Name then , create a new Client Script on page Create Page (Wizard),  onLoad Wizard event type and give the below script.

//To display message
var user = ZDK.Apps.CRM.Users.fetchById($Crm.user.id);
ZDK.Client.showMessage("Hello " + $Crm.user.full_name  +", "+ "Welcome to our Deal Creation Portal");

// To populate Deal Name
var today1 = new Date();
var t1 = "DEAL-" + today1.getDate().toString() + "-" + today1.getMonth().toString() + "-" + today1.getFullYear().toString();
log(t1);
var deal_field = ZDK.Page.getField("Deal_Name");
deal_field.setReadOnly(true);
deal_field.setValue(t1);

Here is how the Client Script works, 

The feature - Support for Wizards will be rolled out next week.

We hope you found this post useful. We will meet you next week with another interesting topic!
If you have any questions let us know in the comment section.
Cheers!

Click here for more details on Client Script in Zoho CRM.

Related Links




    Access your files securely from anywhere

          Zoho Developer Community




                                    Zoho Desk Resources

                                    • Desk Community Learning Series


                                    • Digest


                                    • Functions


                                    • Meetups


                                    • Kbase


                                    • Resources


                                    • Glossary


                                    • Desk Marketplace


                                    • MVP Corner


                                    • Word of the Day



                                        Zoho Marketing Automation


                                                Manage your brands on social media



                                                      Zoho TeamInbox Resources

                                                        Zoho DataPrep Resources



                                                          Zoho CRM Plus Resources

                                                            Zoho Books Resources


                                                              Zoho Subscriptions Resources

                                                                Zoho Projects Resources


                                                                  Zoho Sprints Resources


                                                                    Qntrl Resources


                                                                      Zoho Creator Resources



                                                                          Zoho Campaigns Resources


                                                                            Zoho CRM Resources

                                                                            • CRM Community Learning Series

                                                                              CRM Community Learning Series


                                                                            • Kaizen

                                                                              Kaizen

                                                                            • Functions

                                                                              Functions

                                                                            • Meetups

                                                                              Meetups

                                                                            • Kbase

                                                                              Kbase

                                                                            • Resources

                                                                              Resources

                                                                            • Digest

                                                                              Digest

                                                                            • CRM Marketplace

                                                                              CRM Marketplace

                                                                            • MVP Corner

                                                                              MVP Corner





                                                                                Design. Discuss. Deliver.

                                                                                Create visually engaging stories with Zoho Show.

                                                                                Get Started Now


                                                                                  Zoho Show Resources


                                                                                    Zoho Writer Writer

                                                                                    Get Started. Write Away!

                                                                                    Writer is a powerful online word processor, designed for collaborative work.

                                                                                      Zoho CRM コンテンツ






                                                                                        Nederlandse Hulpbronnen


                                                                                            ご検討中の方





                                                                                                  • Recent Topics

                                                                                                  • Can I use ZOHO calendar to schedule a Youtube video that is already in my youtube account, but listed as private or unlisted?

                                                                                                    I am creating Youtube videos and shorts and then uploading them to our Channel so others can view and approve. Once approved I would like to just schedule them over the next few days within Zoho. So far it looks like I have to re-upload the video to Zoho
                                                                                                  • How to Display a Logo Image on a Public Form?

                                                                                                    I would like to display a logo image in the header of a form. To achieve this, I added an Add Notes field to the form. The code below works perfectly for Zoho users accessing the form. However, when the form is made public, the image does not load properly:
                                                                                                  • Advice for my first project in Zoho

                                                                                                    Hello, how can I design and implement a customized ERP and CRM system using Zoho to automate and manage core business functions, including customer relationship management, property inventory, sales tracking, and financial processes. This is one of my
                                                                                                  • Associate Email API Internal Error

                                                                                                    I am trying to associate an already existing email within a function using the Related Emails API. To provide more context, I also have admin permissions and have ensured that the fields are correct and that I have admin permissions when associating the
                                                                                                  • Profit on Sales order

                                                                                                    Hi, would it be possible to implement a column at the Sales order overview of Purchase amount? So a field with the amount of all purchase related to this Sales order? This is very usefull so you will see the profit you made on this deal. I tried to get
                                                                                                  • Subform Data in v2 REST API

                                                                                                    What is the mechanism for adding subform data in the Creator v2 REST APIs?  There is nothing documented in the Data APIs documentation (https://www.zoho.com/creator/help/api/v2/).   I was able to determine how to GET the subform data by adding it to the
                                                                                                  • Is the filename of an attachment restricted to only certain languages?

                                                                                                    Hi, I tried to create a file card in a notebook, but I encountered an issue: when the filename of an attachment is in languages other than the main ones (such as English, Japanese, or Simplified Chinese......), syncing stops or the filenames become garbled
                                                                                                  • How to create comparison time periods like these examples

                                                                                                    In a Pivot Report I would like to be able to select any date range and show a set of metrics for that date range e.g. revenue, orders, units sold. I would then like to be able to compare to the previous period based on the amount of days on the selected
                                                                                                  • Overwrite Option for custom modules

                                                                                                    Hi Team, I noticed that the overwrite option is unavailable in Zoho Books when importing data for custom modules. This limitation makes it challenging to bulk update old data, as the only option is the 'bulk update' feature, which is restricted to 25
                                                                                                  • Zoho Creator - Zoho Analytics

                                                                                                    I am facing an issue in Zoho Analytics where I am still seeing deleted data from the Zoho Creator form I created. Could you please look into this and let me know what needs to be done?
                                                                                                  • Unable to send emails

                                                                                                    I have this email parth@mrcolumbus.in, but I couldnt send outgoing email. Can you please help?
                                                                                                  • Notifications push : Encourager le réengagement et renforcer la fidélité des utilisateurs efficacement

                                                                                                    Vous avez déjà souhaité engager et communiquer de manière proactive avec les utilisateurs, y compris lorsqu'ils utilisent votre application de manière peu active ? Zoho Apptics vous offre déjà des fonctionnalités qui vous permettent d'évaluer la performance,
                                                                                                  • Easy way to delete attachments

                                                                                                    I've reached my data limit and would like to run a view/report, and mass delete attachments. Is there an easy, fast way to do this? Moderation Update: Post Summary: There are two features the post discusses a) Easy way to remove Email attachments Will
                                                                                                  • How to add new deal to existing contact

                                                                                                    Hi, I want to add new deal to existing contact.
                                                                                                  • Domain verification is in progress... (How long do I need to wait?)

                                                                                                    Trying to setup my first email domain by connecting with GoDaddy. Have been here for quite some time and the screen is not changing. How long should this take?Send DataSend Data
                                                                                                  • email address autocomplete

                                                                                                    Is there a way to eliminate certain addresses from showing up in auto complete when entering an address? Many old and unused addresses currently show up, many of which I would like to get rid of. Thanks
                                                                                                  • Linking an email to a Contact when the email is sent in deluge via sendmail

                                                                                                    The "to:" address in this code is a CRM Contact. Email address is forced unique in CRM This sendmail gets sent via a workflow which is in a custom module. It works, except that the outbound email does not appear (i.e, get linked to) the Contact such that
                                                                                                  • How to restore deleted Field

                                                                                                    I edited a field in zoho form and by accident I deleted a field (email address). The form is ongoing to be filled by respondent. Then, when I checked to the all entries and report, the email address is gone. I checked in audit log, there is a record that
                                                                                                  • How to select multiple notes at once in the PC client?

                                                                                                    In the PC client, you can select notes using ctr+LMB. But why can't you use shift+LMB? PC version 3.2.0
                                                                                                  • How I can add customized Invoice

                                                                                                    Hi, I wanna use a customized Invoice, how i can add that
                                                                                                  • Zoho Analytics Pivot Table - How to compare month vs last year same month

                                                                                                    Hi, I had created a pivot table with setup as below: Column: - Delivery Date Row: - Customer Group Data as column - Total amount (sum > normal) (show data of the month) - Total amount (sum > % difference from previous value) (compare between this month
                                                                                                  • Recorded imported goods

                                                                                                    I have imported some goods from a foreign vendor called ABC. to Bahrain. My Customs duty and VAT are paid by an agency called XYZ to authorities. I have paid the amounts to XYZ and they have paid to authorities in behalf of us using our TRN Number. Now
                                                                                                  • Notes created in mobile app not syncing with web notebook

                                                                                                    I have created certain notes in a new notebook in mobile app. The new notebook is also created using mobile app and when I logged in through web I am unable to see notebook that I have created using mobile app. there is no trace of notes in which i have created in mobile app on the web even after days of creating in mobile app This is not the case vise-a-versa. the notes and note book created on web are accessible on mobile app on real time.  this is very inconvenient and big demotivating factor
                                                                                                  • Match Transaction > Filter | Allow wildcards in search

                                                                                                    The Filter function is useful for narrowing down to a specific set of transactions. It would be useful to have the ability to use wildcards in search. e.g. customer name "starts with" or " * " as a placeholder. e.g. "National * " instead of "National
                                                                                                  • Marketing Automation Emails Going to Spam

                                                                                                    Google is trapping all the marketing automation emails in spam. My domain has a perfect reputation and it looks like Zoho has a low reputation which is sending it to spam. When I pull the email out of spam and click on a link in the email, I get this
                                                                                                  • Convert Request to Forum Topic

                                                                                                    I know you can convert a forum topic to a request and a request to a solution in the knowledge base, but how do you convert a request to a forum topic?  Is this possible?  If not is this a feature coming down the pipe in the near future? Thanks!
                                                                                                  • Zoho Sign / Prefill By You - Editable by Them!

                                                                                                    Zoho Sign seems to have two field options available - an empty field for signer(s) to complete or a field that has been prefilled by you, that becomes read only once sent.  What I would like is an option on the pre-filled by you fields, to leave them
                                                                                                  • Is the Contacts sync between Campaigns and CRM bi-directional?

                                                                                                    Is the Contacts sync between Campaigns and CRM bi-directional?
                                                                                                  • Task does not syncing to google calendar shedual

                                                                                                    Hi why does the tasks activities do not syncing with the google calendar like the event option does?
                                                                                                  • Bug with Zobot Human transfer

                                                                                                    I have configured the brand, the operator, and the Zobot in Spanish. However, no matter what I do, it always says "YES" instead of "Sí" or "Sure, why not " instead of "Claro, ¿por qué no?" when asking if the user wants to contact a human operator. The
                                                                                                  • This mobile number has been marked spam. Please contact support.

                                                                                                    Hi Support, Can you tell me why number was marked as spam. I have having difficult to add my number as you keep requesting i must use it. My number is +63....163 Or is Zoho company excluding Philippines from their services?
                                                                                                  • Something went wrong. One or more fields contain errors

                                                                                                    I am getting this error but there is no way to debug what field is causing the issue . I have over 100 fields. Everything was working fine and then i fixed some fields that should have the same field names but had a typo and i am getting this error. It
                                                                                                  • Integrating Zoho Desk Instances from two separate organizations

                                                                                                    Is it possible to integrate Zoho Desk with an instance from another organization? For example, creating a ticket in one organization can cause the creation of a ticket in the second organization? Or certain tickets from one organization be viewable by
                                                                                                  • Knowledge base bug - Error: Article couldn't be updated.

                                                                                                    It took me a while to figure this out, truly one of the most irritating bugs in Zoho. I hope you find this information helpful. When using the knowledge base to create articles, make sure your keywords are in lowercase and separated by commas. Otherwise,
                                                                                                  • Is this possible with Campaigns?

                                                                                                    My company is currently moving CRM's from Monday to Zoho One. Currently, our marketing lead process is send out 7 sms messages over 14 days if the lead is in a certain status. If we don't get a response the lead is put into a "Closed" status. Do we buy
                                                                                                  • How to view two portals (Zoho CRM & Zoho Books) in single login

                                                                                                    Hello there, I need to create a portal access for the Customers. Customer data present in two applications namely Zoho CRM & Zoho Books. My requirement is to show the two different portals(Zoho CRM Portal & Zoho books Portal) in single login. I could
                                                                                                  • Updating Bounced Contacts in Campaigns to the CRM

                                                                                                    The article explains how to update Opt-outs from Campaigns to CRM, but not bounces. While Campaigns will automatically remove any bounced emails from future campaigns, is there a process by which a bounce will update or make a notification in the CRM
                                                                                                  • Bandwidth, voice and poor video

                                                                                                    Dear Team, The webinar has made things quite easy and convenient for educators around the world. We are an art & culture-based organization where students and researchers are our major audience.  While using the Zoho webinar platform, we have observed that the audio lags and the video is of poor quality and often freezes. Some participants don't hear what is being spoken.  We also found that even a slightly slow internet connection disrupts the webinar while it should be working well even on lower
                                                                                                  • Zoho books and venmo

                                                                                                    Hi, Is there a way to hook Venmo into zoho books? I have a Venmo business account and want to be able to sync that. I know you can do it with the paypal integration but I dont want to use paypal for the fees and that doesnt allow me use/integrate my current
                                                                                                  • Global Sets for Multi-Select pick lists

                                                                                                    When is this feature coming to Zoho CRM? It would be very useful now we have got used to having it for the normal pick lists.
                                                                                                  • Next Page