Kaizen #85 - PHP SDK [Part II]

Kaizen #85 - PHP SDK [Part II]

Hello everyone! Welcome to another week of Kaizen!

In last week's post, we discussed in detail the configuration and initialization steps for PHP SDK. We will take you through sample codes for Record Operations this week, to help you get started with your SDK journey.

1. Custom Fields, Lookup Fields, Picklist Fields

1.1 Custom Fields

To set/update a value for a custom field during a record create/update, use addKeyValue method. This method takes two arguments - the field API name and the value.  
 $variable->addKeyValue("your_custom_field_api_name", "custom_field_value");
  1.  $record->addKeyValue("Designation", "Manager");

1.2 Picklist Fields

To set/update a value for a default picklist field like 'Lead Source' in Leads module, use addFieldValue method in the following format.
 $variable->addFieldValue(ModuleAPIName::FieldName(), new Choice("picklist_value"));
  1. $record->addFieldValue(Contacts::LeadSource(), new Choice("Advertisement"));
Specify your option for the picklist field when you create the Choice class instance. In this example, the LeadsSoure picklist field in Contacts will be updated with the value Advertisement if it is a option for the picklist. If an invalid value is specified, the SDK will throw an UNACCEPTED VALUES ERROR.

For user defined Picklist fields, use the addKeyValue method in the following format.
 $variable->addKeyValue("custom_picklist_field_api_name", new Choice("picklist_choice"));
  1. $record->addKeyValue("Pick_List_2", new Choice("Option 1"));

1.3 Lookup Fields

To set/update a value for a default Lookup field during a record create/update, use addFieldValue method in the following format.
 $lookupVariable = new Record();
 $lookupVariable->addKeyValue("id", "lookup_record_id");
 $recordVariable->addFieldValue(LookupModule::FieldName(), $lookupVariable);

  1. $lookup = new Record();
  2. $lookup->addKeyValue("id", "554597402674230");
  3. $record->addFieldValue(Contacts::AccountName(), $lookup);
For custom Lookup fields, use the addKeyValue method in the following format.
 $lookupVariable = new Record();
 $lookupVariable->addKeyValue("id", "lookup_record_id");
 $recordVariable->addKeyValue("Lookup_Field_API_Name", $lookupVariable);
  1. $lookup = new Record();
  2. $lookup->addKeyValue("id", "55459742674230");
  3. $record->addKeyValue("Lookup_1", $lookup);
For Owner Lookup fields, use the addFieldValue method in the following format.
 $ownerVariable = new User();
 $ownerVariable->setEmail("name@domain.com");
 $recordVariable->addKeyValue("Owner_Field_API_Name", $recordVariable);
  1. $recordOwner = new User();
  2. $recordOwner->setEmail("patricia.boyle@zylker.com");
  3. $record->addKeyValue("Owner", $recordOwner);
Sample Code for creating a new record in Contacts module with the above field types.

<?php
use com\zoho\crm\api\HeaderMap;
use com\zoho\crm\api\record\BodyWrapper;
use com\zoho\crm\api\record\RecordOperations;
use com\zoho\crm\api\record\Contacts;
use com\zoho\crm\api\util\Choice;
use com\zoho\crm\api\users\User;
use com\zoho\crm\api\record\Record;
require_once "vendor/autoload.php";

class CreateRecords {
    public static function initialize() {
        // add initialisation code
        // refer to the previous post for details and examples 
    }
   public static function createRecords1(string $moduleAPIName) {
        $recordOperations = new RecordOperations();
        $bodyWrapper = new BodyWrapper();
        $record = new Record();

        //standard field
        $record->addFieldValue(Contacts::LastName(), "Boyle");

        //custom field
        $record->addKeyValue("Designation", "Accountant");

        // custom picklist field
        $record->addKeyValue("Pick_List_2", new Choice("Option 1"));

        //custom lookup field
        $lookup = new Record();
        $lookup->addKeyValue("id", "5545974771087");
        $record->addKeyValue("Lookup_1", $lookup);

        //Standard picklist field
        $record->addFieldValue(Contacts::LeadSource(), new Choice("Advertisement"));

        //Standard lookup field
        $lookup1 = new Record();
        $lookup1->addKeyValue("id", "55459742674230");
        $record->addFieldValue(Contacts::AccountName(), $lookup1);

        //Owner lookup field
        $recordOwner = new User();
        $recordOwner->setEmail("pat.boyle@zylker.com");
        $record->addKeyValue("Owner", $recordOwner);

        $bodyWrapper->setData([$record]);

        $trigger = ["approval", "workflow", "blueprint"];
        $bodyWrapper->setTrigger($trigger);

        $headerInstance = new HeaderMap();
        $response = $recordOperations->createRecords($moduleAPIName, $bodyWrapper, $headerInstance);

        //Add code to handle the response received in $response. 
       // For more details, refer here.
    }
}
CreateRecords::initialize();
$moduleAPIName = "Contacts";
CreateRecords::createRecords1($moduleAPIName);


2. Multi-select Lookup Fields, Multi-select Picklist Fields and Multi-user Picklist Fields

2.1 Multi-select Lookup Fields

Use the following format to set or update Multi-select Lookup Fields while creating or updating a record.

 $LookupVar1 = new Record();
 $LookupVar1->addKeyValue("id", "lookup_record_id1");
 $mslookupVariable1 = new Record();
 $mslookupVariable1->addKeyValue("Field_API_Name", $LookupVar1);
 $LookupVar2 = new Record();
 $LookupVar2->addKeyValue("id", "lookup_record_id2");
 $mslookupVariable2 = new Record();
 $mslookupVariable2->addKeyValue("Field_API_Name", $LookupVar2);
 $record->addKeyValue("Field_API_Name", [$mslookupVariable1, $mslookupVariable2]);

2.2 Multi-select Picklist Fields

Use the following format to set or update Multi-select Picklist Fields while creating or updating a record.

 $variable->addKeyValue("Picklist_Field_API_Name", [new Choice("Picklist_Value1"), new Choice("Picklist_Value2")]);

2.3 Custom Multi-user Picklist Fields

To set or update a custom Multi-user Picklist Field, use the following format.

 $lookupVar1 = new User();
 $lookupVar1->addKeyValue("id", "user_id1");
 $mulookupVariable1= new User();
 $mulookupVariable1->addKeyValue("Field_API_Name", $lookupVar1);
 $lookupVar2 = new User();
 $lookupVar2->addKeyValue("id", "user_id2");
 $mulookupVariable2= new User();
 $mulookupVariable2->addKeyValue("Field_API_Name", $lookupVar2);
 $record->addKeyValue("Field_API_Name", [$mulookupVariable1, $mulookupVariable2]);

Here is a sample code to create a record in Contacts module with the above field types.

<?php
use com\zoho\crm\api\HeaderMap;
use com\zoho\crm\api\record\BodyWrapper;
use com\zoho\crm\api\record\RecordOperations;
use com\zoho\crm\api\record\Contacts;
use com\zoho\crm\api\util\Choice;
use com\zoho\crm\api\users\User;
use com\zoho\crm\api\record\Record;
require_once "vendor/autoload.php";

class CreateRecords {
    public static function initialize() {
         // add initialisation code
        // refer to the previous post for details and examples 
    }

    public static function createRecords1(string $moduleAPIName) {
        $recordOperations = new RecordOperations();
        $bodyWrapper = new BodyWrapper();
        $record = new Record();

        $record->addFieldValue(Contacts::LastName(), "Boyle");

        // custom multi-picklist
        $record->addKeyValue("Event_Participation", [new Choice("Webinar"), new Choice("Trade Show")]);

        //custom multi-lookup
        $lookup1 = new Record();
        $lookup1->addKeyValue("id", "5545974471152");
        $multiSelectLookup1 = new Record();
        $multiSelectLookup1->addKeyValue("Products", $lookup1);

        $lookup2 = new Record();
        $lookup2->addKeyValue("id", "554597771087");
        $multiSelectLookup2 = new Record();
        $multiSelectLookup2->addKeyValue("Products", $lookup2);
        $record->addKeyValue("Products", [$multiSelectLookup1, $multiSelectLookup2]);

        //multi-user lookup
        $userlookup1 = new User();
        $userlookup1->addKeyValue("id", "5545974393001");
        $multiUserLookup1 = new User();
        $multiUserLookup1->addKeyValue("Sales_Reps", $userlookup1);

        $userlookup2 = new User();
        $userlookup2->addKeyValue("id", "5545974492072");
        $multiUserLookup2 = new User();
        $multiUserLookup2->addKeyValue("Sales_Reps", $userlookup2);
        $record->addKeyValue("Sales_Reps", [$multiUserLookup1, $multiUserLookup2]);
        $bodyWrapper->setData([$record]);
        $headerInstance = new HeaderMap();
        $response = $recordOperations->createRecords($moduleAPIName, $bodyWrapper, $headerInstance);
        //Add code to handle the response received in $response
        // For more details, refer here.
    }
}

CreateRecords::initialize();
$moduleAPIName = "Contacts";
CreateRecords::createRecords1($moduleAPIName);


3. Updating Related Records using External ID

For Related Records using External ID, define the external id information in the header as follows:
 $xExternal = "Module.External_ID_Field_Name,Related_Module.External_ID_Field_Name";
 $relatedRecordsOperations = new RelatedRecordsOperations($relatedListAPIName, $moduleAPIName, $xExternal);

Here is a sample code for linking the products with External_Product_ID (External ID field) PR01 and PR02 with a Lead with External_ID (External ID field) ABC123.
<?php
use com\zoho\crm\api\relatedrecords\BodyWrapper;
use com\zoho\crm\api\relatedrecords\RelatedRecordsOperations;
use com\zoho\crm\api\record\Record;
require_once "vendor/autoload.php";

class UpdateRelatedRecordsUsingExternalId {
    public static function initialize() {
         // add initialisation code
        // refer to the previous post for details and examples 
    }

    public static function updateRelatedRecordsUsingExternalId1(string $moduleAPIName, string $externalValue, string $relatedListAPIName) {
        $xExternal = "Leads.External_ID,Products.External_Product_ID";
        $relatedRecordsOperations = new RelatedRecordsOperations($relatedListAPIName, $moduleAPIName, $xExternal);
        $request = new BodyWrapper();

        $record1 = new Record();
        $record1->addKeyValue("External_Product_ID", "PR01");

        $record2 = new Record();
        $record2->addKeyValue("External_Product_ID", "PR02");

        $request->setData([$record1, $record2]);
        $response = $relatedRecordsOperations->updateRelatedRecordsUsingExternalId($externalValue, $request);
       
        //Add your code to handle the response received in $response
       //For more details, refer here.
    }
}
UpdateRelatedRecordsUsingExternalId::initialize();
$moduleAPIName = "Leads";
$externalValue = "ABC123";
$relatedListAPIName = "Products";
UpdateRelatedRecordsUsingExternalId::updateRelatedRecordsUsingExternalId1($moduleAPIName, $externalValue, $relatedListAPIName);


4. Uploading a file to the ZFS

You can upload a file to the ZFS directly using the absolute file path, or you can stream the file from external source using their APIs. Depending on the method, the StreamWrapper class initialisation arguments differs.

If you are using the stream method, use the filename and stream that you obtain from the external source's API response.
 $streamWrapper = new StreamWrapper(filename, stream, null); 

If you want to use the absolute file path, the first two arguments should be null, and provide the file path as the third argument.
 $streamWrapper = new StreamWrapper(null, null, "provide_file_path_here"); 

Here is a sample code to upload a file to ZFS from the local drive using the second method.

<?php
use com\zoho\crm\api\ParameterMap;
use com\zoho\crm\api\file\BodyWrapper;
use com\zoho\crm\api\file\FileOperations;
use com\zoho\crm\api\util\StreamWrapper;
require_once "vendor/autoload.php";

class UploadFiles {
    public static function initialize() {
         // add initialisation code
        // refer to the previous post for details and examples 
    }

public static function uploadFiles1() {
$fileOperations = new FileOperations();
$bodyWrapper = new BodyWrapper();
        $streamWrapper = new StreamWrapper(null, null, "/Users/user-1/Downloads/zoho.png");
        $bodyWrapper->setFile([$streamWrapper]);
        $paramInstance = new ParameterMap();
$response = $fileOperations->uploadFiles($bodyWrapper, $paramInstance);
//Add your code to handle the response received in $response
                //For more details, refer here.
}
}

UploadFiles::initialize();
UploadFiles::uploadFiles1();


If successful, the $response object would contain the file id. 

5. File Upload Field and Image Upload Field

To upload an image to an image upload field, or a file to a file upload field, you must first upload the file to ZFS using methods described in section 4. Use the id from the response to upload to the respective field. 
 Here is a sample code to upload an image and a file to a image upload field and file upload field respectively, in Leads module.
<?php
use com\zoho\crm\api\HeaderMap;
use com\zoho\crm\api\record\BodyWrapper;
use com\zoho\crm\api\record\FileDetails;
use com\zoho\crm\api\record\RecordOperations;
use com\zoho\crm\api\record\ { Leads };
use com\zoho\crm\api\record\ImageUpload;
use com\zoho\crm\api\record\Record;
require_once "vendor/autoload.php";

class CreateRecords {
    public static function initialize() {
         // add initialisation code
        // refer to the previous post for details and examples 
    }

    public static function createRecords1(string $moduleAPIName) {
        $recordOperations = new RecordOperations();
        $bodyWrapper = new BodyWrapper();

        $record = new Record();
        $record->addFieldValue(Leads::LastName(), "Boyle");
        $record->addFieldValue(Leads::FirstName(), "Patricia");
        $record->addFieldValue(Leads::Company(), "Zylker Corp");
        $imageUpload = new ImageUpload();
        $imageUpload->setEncryptedId("39c17f1033cd120e62f8104c5450213ede77147fe6");
        $record->addKeyValue("Image_Upload", [$imageUpload]);

        $fileDetail = new FileDetails();
        $fileDetail->setFileId("39c17f1033cd120e62f8104c545af0efea6cc3c67cabefb16");
        $record->addKeyValue("File_Upload", [$fileDetail]);

        $headerInstance = new HeaderMap();

        $bodyWrapper->setData([$record]);

        $response = $recordOperations->createRecords($moduleAPIName, $bodyWrapper, $headerInstance);
        //Add your code to handle the response received in $response
       // For more details, refer here.
    }
}
CreateRecords::initialize();
$moduleAPIName = "Leads";
CreateRecords::createRecords1($moduleAPIName);

We hope that you found this post useful. Stay tuned for more of these!

If you have any questions, let us know in the comments below, or write to us at support@zohocrm.com. We would love to hear from you!

See you next week with more useful content.

Cheers!



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                                                                                                                Hello marketers, Welcome back to another post in Marketers Space! The biggest shopping week of the year is almost here, and it’s your moment to shine without the stress. With Black Friday and Cyber Monday just around the corner, being present across email,
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                                                                                                                Hello Everyone, You can now automate portal invitations in Zoho CRM with the new Auto-Invite users feature in Portal management. No more manually enabling portal access one by one. With this enhancement, you can automatically send invites for users to
                                                                                                              • Pricing Strategies: #5 Stay local, Price & Sell Global

                                                                                                                Arun had always dreamed of taking his handmade craft business beyond his hometown. For years, he sold locally. Most of his customers are familiar faces, in our usual currency and with the exact expectations. But one day, a traveller visited his workshop
                                                                                                              • Incorrect Email Notifications for Product Reviews

                                                                                                                Dear Zoho Commerce Support Team, I am writing to report a technical issue that occurs frequently on our platform. Problem Description: We regularly receive email notifications informing us of new product reviews awaiting approval. However, when we access
                                                                                                              • Zoho CRM for Everyone's NextGen UI Gets an Upgrade

                                                                                                                Hello Everyone We've made improvements to Zoho CRM for Everyone's Nextgen UI. These changes are the result of valuable feedback from you where we’ve focused on improving usability, providing wider screen space, and making navigation smoother so everything
                                                                                                              • What is the easiest way to move Hotmail emails to an IMAP server?

                                                                                                                The easiest way to move Hotmail (Outlook.com) emails to an IMAP server is to add your Hotmail account directly to any email client that supports IMAP, then copy the messages across. This avoids paid tools and keeps the process simple. Fastest free method:
                                                                                                              • No feedback from Zoho Books regarding Yodlee feeds for Investec

                                                                                                                I reported on 6 Feb 2025 that the Bank Feeds for Investec bank via Yodlee are not working. To date there has been no resolution. You are charging us for a suite of products where the functionality does not work. Please advise how you will refund me for
                                                                                                              • Turn off Knowlege Base Follow options and Follower lists

                                                                                                                Is there a way to hide or turn off the option in the Knowledge Base for users to follow specific departments/categories/sections/articles? If not, is there a way to turn off the public list of followers for each of those things? Otherwise, customer names
                                                                                                              • Custom validation in CRM schema

                                                                                                                Validation rules in CRM layouts work nicely, good docs by @Kiran Karthik P https://help.zoho.com/portal/en/kb/crm/customize-crm-account/validation-rules/articles/create-validation-rules I'd prefer validating data input 'closer to the schema'
                                                                                                              • Text snippet

                                                                                                                There is a nice feature in Zoho Desk called Text Snippet. It allows you to insert a bit of text anywhere in a reply that you are typing. That would be nice to have that option in Zoho CRM as well when we compose an email. Moderation Update: We agree that
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