Logistics Industry: Learn to create amazing appointment scheduling sites

Logistics Industry: Learn to create amazing appointment scheduling sites

In the logistics industry, the quality of service is something that cannot be shown to others unless they experience it. 

Sure, there are metrics that show how you fare when compared to your competition, but then, it only communicates little with respect to quality.

The usual route which firms in logistics took are advertisements, to which the internet has opened alternatives in today’s digital age like websites and appointment scheduling sites.

A great online presence can help you communicate with your customers in a much more powerful way than before. It brings confidence, trust and the expectation of great quality in service to the minds of the customer.



In this scenario, we will be focusing on how to create an amazing appointment scheduling site so that you can make the best of it to showcase your business.


Do you really need an attractive appointment scheduling site for your company?

It is important to present your brand in the best possible way when you run a company so that not only do you keep your current customers satisfied, but also help to turn those potential customers into new ones.

Today an enticing online experience among small businesses is undervalued in many ways. Also, for scheduling sites this experience gives the customer a sense of consistency and trustworthiness in the internet-centric world of today.

It is therefore crucial that you design your scheduling site properly so that you can offer your customers the best internet experience which is both easy and appealing simultaneously.


Certain rules and guidelines need to be followed while doing this. But why?

Every sector follows a certain language of design. If you take a group of organizations in the same field, you will find that the way they have their websites built will have some similarities.

That is because the design language plays a substantial role in creatively expressing an organization’s values. For example, on their websites, pharmaceutical firms use white, green and blue as these are the colors most associated with the industry.

Similarly, we do need to use a certain mix of colors on our websites. In fact, that is what the clients want to see on their web sites, and that is what shows you know what you are doing.

In fact, a well-designed web site would prove that you have taken the initiative to create such an image that would certainly please your customers. Be it Beauty, Photography, Education or any other industry for that matter, having an attractive and good-looking appointment scheduling website can only work wonders for your business.

This guide will provide an overview of what you need to know while designing your appointment scheduling site in the logistics industry. If you need an in-depth guide covering every step of the process, we have a guide made for that very purpose.


All right, so, how should you go about making an appointment scheduling site?



Your scheduling site will include all your client wants to arrange time with your company. This will include all the information they need to know, and be quick and comfortable for them to book a time slot.

The scheduling site architecture and style should not be too different from your website, simply because it does not form a single visual theme for your company.

In the background image of your scheduling site, there should not be much going on since it brings too many elements into your scheduling site. This results in your scheduling site is too cluttered and causing your clients to try to waste too much time on your website trying to complete a scheduling that would not be a good experience.

We would recommend that you test a scheduling after designing your website from top to bottom so that you can find the finest details on your scheduling site which might not be essential. Doing all of this would certainly boost the customers online reservation experience.


The best place to start is your background image.

We would recommend you look at websites of other logistics firms on the internet before we get going with this. Between them all you can see certain parallels.

One thing you are sure to note is that all of them would regularly use a selection of colors. This is something that is key to building your customers an enticing scheduling site.

Photos of consumers using your product are very enticing even for the business when it comes to blogs and marketing content. Therefore, if you have any photos from your establishment that can be seen on the scheduling list, it will be wonderful.

You can also get some from websites like Unsplash if you do not have anything like that. Further information on how to get background photos for you is given on the guide we mentioned earlier.

The color scheme you will be using affects your background picture as well. You will have the color scheme on your company website.

Just look at your website and address this question with a selection of colors:
  1. Which colors are the most used on your establishment's website?
If you have at least two colors from your site, this is the color scheme we would recommend on your background picture to go ahead. You should have these colors in mind when searching for background pictures, so that you can give priority to the ones that have these on them.

This will mean that the website and scheduling site are handled alike, and as consumers move from the website to the scheduling site it will look really consistent.

Just ensure that the picture you use on your background does not have too many features or objects on it, because it will make it more difficult to read the text that will show on top of it. Additionally, if you need to place the company mark on the background image itself, you would need to use other graphic design software from third parties to do so.


What about the other things on your site, then?

Remember the color scheme we got from your website? That is the exact one we are going to use as well to apply colors to our site.

Now that we have finished designing our background image, we mainly have four areas where you will need to apply colors to your scheduling site: Background Color, Text Color, Color button and the Text Color button.

Ensure that the color you add blends well with the background area behind it when adding color to each area. This way, you can also facilitate effective visibility of both the elements and the background.

It refers in particular to the text on the website and is of high importance because it can contain details that the clients need to know when they book a time slot on the web. From your color scheme, you can try out different colors for your text and select the one that is more readable on your website.

In case you do not find such a color, you can always go white as white is a neutral color and can go with any mix. Keeping identical advice in mind, check out different site variations and opt for one that you think is the best.


The text on your site is probably the most powerful part.

The text above the buttons is the place to have a few punchy one-liners for your post. You may also use the same area to remind consumers of something they would need to learn before they book the time slots.

Mind that you can rely on them to read it before going over the buttons because the text is above the buttons. If you think the space provided for the text is not sufficient, you can also edit the context with other graphic editing software to include a small amount of information.

After each edit you make when creating your scheduling site, we highly recommend that you check your edit by clicking on the Go To button at the very end of the Workspace settings and reviewing your scheduling site's live preview. This way you can tweak the template while you start to modify and update the different sections of the scheduling site.


Is that everything that you need to do? Not quite!

Get opinions from others after your work is done by showing them your site. Many times, we get carried away with our design that we can sometimes add to our product certain elements which are unnecessary or irrelevant.

It is also important that you get feedback from people you trust, such as peers, friends or relatives, who can assess your work and have recommendations that could or could not enhance your scheduling site.

Once you have rolled out your scheduling site, get your customers feedback and ask them to suggest any improvements that might be made from their perspective. Not only does this act offer you details that you can use to enhance your service, but it also lets consumers feel comfortable when asking for their input as it makes them think that you care for the quality of your company.

This will only be a long-term value to you as it will also help create customer loyalty to your establishment and services.

We hope you find this guide helpful to you. Please share this with someone you know would take advantage of this tutorial. Let us know, once again, about any questions you may have via the comments sections below.

Image Credits:


    Access your files securely from anywhere



                        Zoho Developer Community




                                              • Desk Community Learning Series


                                              • Digest


                                              • Functions


                                              • Meetups


                                              • Kbase


                                              • Resources


                                              • Glossary


                                              • Desk Marketplace


                                              • MVP Corner


                                              • Word of the Day


                                              • Ask the Experts





                                                        Manage your brands on social media



                                                              Zoho TeamInbox Resources



                                                                  Zoho CRM Plus Resources

                                                                    Zoho Books Resources


                                                                      Zoho Subscriptions Resources

                                                                        Zoho Projects Resources


                                                                          Zoho Sprints Resources


                                                                            Qntrl Resources


                                                                              Zoho Creator Resources



                                                                                  Zoho CRM Resources

                                                                                  • CRM Community Learning Series

                                                                                    CRM Community Learning Series


                                                                                  • Kaizen

                                                                                    Kaizen

                                                                                  • Functions

                                                                                    Functions

                                                                                  • Meetups

                                                                                    Meetups

                                                                                  • Kbase

                                                                                    Kbase

                                                                                  • Resources

                                                                                    Resources

                                                                                  • Digest

                                                                                    Digest

                                                                                  • CRM Marketplace

                                                                                    CRM Marketplace

                                                                                  • MVP Corner

                                                                                    MVP Corner





                                                                                      Design. Discuss. Deliver.

                                                                                      Create visually engaging stories with Zoho Show.

                                                                                      Get Started Now


                                                                                        Zoho Show Resources


                                                                                          Zoho Writer Writer

                                                                                          Get Started. Write Away!

                                                                                          Writer is a powerful online word processor, designed for collaborative work.

                                                                                            Zoho CRM コンテンツ










                                                                                              Nederlandse Hulpbronnen


                                                                                                  ご検討中の方




                                                                                                        • Recent Topics

                                                                                                        • Using Equity Contributions To Fund Investments/Expenses?

                                                                                                          Hello! My partner and I just transferred over to Zoho Books and are trying to figure out how to adapt it to our business model.  We currently fund the company as individuals and utilize those funds to:  1) Cover OPEX 2) Invest in companies.  - I recorded
                                                                                                        • Currency Data Type Issue

                                                                                                          Hi, I'm running into an issue with the currency data type conversion with the pipeline tool inside Zoho Analytics. Basically, when the table is added to the pipeline, the columns with currency data type will be converted to text type. I assume it's because
                                                                                                        • Showing ALL missing data

                                                                                                          Hi, When I create a chart, I noticed that even when enabling the "show missing values" option, if, let's say, the current time period will not show as "0" on the chart if there's no data (rows) in the table. For example, I have this data: Week 1: 0 rows
                                                                                                        • New Action Requests

                                                                                                          Hi, Is there any chances to get the new actions requested at all? I have made a few requests but never heard back from Zoho about them. I assume that developing them take time but is there any support that can provide some update? Thanks
                                                                                                        • Global Sets for Multi-Select pick lists

                                                                                                          When is this feature coming to Zoho CRM? It would be very useful now we have got used to having it for the normal pick lists.
                                                                                                        • Using tickets to train Zia

                                                                                                          Hi Team, I would like to know if there is any way that Zia can also learn from previous tickets in addition to the articles from the knowledge base. Since we have most of our knowledge curerently in the tickets and that this is hard to combine into a
                                                                                                        • Validation Rules Trigger on Untouched Fields

                                                                                                          In Zoho Desk, validation rules trigger for ALL fields during an update—even fields that weren't modified in the current edit. This behavior is fundamentally different from Zoho CRM and other Zoho products, where validation rules only apply to fields actually
                                                                                                        • Same users on different accounts

                                                                                                          I have an issue I need help with. Whilst trialing ZOHO CRM I created the following: Account1 using myname@myorganisation.com.au and 2 personal emails Account2 using a personal email and 2 users sales1@myorganisation.com.au and sales2@myorganisation.com.au
                                                                                                        • Kanban Deals not showing everything

                                                                                                          I have a deals (I call it Opportunities) module in CRM that shows various components of the opp. I'm trying to have a checkbox show up for the end user to be able to toggle it if they want an email to be sent when the change stages (in this example, it's
                                                                                                        • Custom Function : Copy multilookup field to text field

                                                                                                          Hi, I'm a newbie on function programming, I try to copy text from a multi lookup field named "societe" to a text field named "societe2". I've used this code. In deluge script it seems to work, but when I trigger this function it doesn't work (Societe2
                                                                                                        • Zoho CRM's V8 APIs are here!

                                                                                                          Hello everyone!!! We hope you are all doing well. Announcing Zoho CRM's V8 APIs! Packed with powerful new features to supercharge your developer experience. Let us take a look at what's new in V8 APIs: Get Related Records Count of a Record API: Ever wondered
                                                                                                        • How to automatically go to the bottom of a Zoho spreadsheet when opening the file

                                                                                                          Is there a way to open a Zoho spreadsheet and have it automatically go to the either the bottom row that contains any sort of text or formula?   It would work fine if it simply went to the "lowest" row for Column A that contains information.  I do see you can use the URL to go to a specific cell (and probably a named cell as well) but I haven't found a way to do what I'm asking.  The spreadsheets are fairly dynamic and information is added to them frequently.   Another thing that would work would
                                                                                                        • How to overcome Zoho Deluge's time limit?

                                                                                                          I have built a function according to the following scheme: pages = {1,2,3,4,5,6,7,8,9,10}; for each page in pages { entriesPerPage = zoho.crm.getRecords("Accounts",page,200); for each entry in entriesPerPage { … } } Unfortunately, we have too many entries
                                                                                                        • What are the knowledge database limit for AnswerBot and which app its integrate?

                                                                                                          1) Can AnswerBot be integrated in Trainer Central? 2) Can AnswerBot learn from external websites and excel spreadsheets? 3) Is there a limit size or number of documents for the knowledge based content to train AnswerBot? Thanks
                                                                                                        • Comment gérer vos colis et expéditions dans Zoho Inventory

                                                                                                          La logistique a évolué afin de permettre l'optimisation des commandes à travers la planification et l'exécution - de la réception de la commande à la livraison. Un système de gestion des colis présente plusieurs avantages. Livraison dans les délais prévus
                                                                                                        • Have you checked your Email headers for DKIM Failure?

                                                                                                          Have you taken a look at your email headers for DKIM failures even with DKIM set up properly? I've had DKIM successfully set up for many months. My account currently shows Email Verified and Authenticated. Big green check marks. Email Relay is also showing
                                                                                                        • Add more than 7 sender addresses in campaigns

                                                                                                          I need to add at least 15 sender email addresses but am currently limited to 7. Please can you increase. Thank you
                                                                                                        • How to avoid outgoing emails from Zoho CRM from being treated as SPAM/Junk when arriving in an Outlook Inbox?

                                                                                                          I just upgraded to Zoho CRM paid version so I could use the Mass EMail feature using a simple email template I prepared.   When testing this feature out, I sent emails to my Yahoo, GMail and to an Outlook EMail Inboxes.   Yahoo & GMail received the messages fine.    I have attached a print screen from my Outlook "Junk Folder" that shows the error message and note that at the bottom of the screen, it is obvioius that ZohoCRM's mail server is noted in the email's header/footer.  BELOW is the last few
                                                                                                        • Automate pushing Zoho CRM backups into Zoho WorkDrive

                                                                                                          Through our Zoho One subscription we have both Zoho CRM and Zoho WorkDrive. We have regular backups setup in Zoho CRM. Once the backup is created, we are notified. Since we want to keep these backups for more than 7 days, we manually download them. They
                                                                                                        • Managing two books in Zoho Books

                                                                                                          is it possible to effectively manage two separate books within Zoho Books? My organization is considering handling accounting for two distinct subsidiaries, and we would like to understand the best way to achieve this within the Zoho Books.
                                                                                                        • How to get custom estimate field to display on existing or new services?

                                                                                                          I am using FSM. I recently added a new custom field to Service Details to help categorize my services. I can see the newly added field as a column on the service list view. However, when attempting to update an existing or create a new service, I don't
                                                                                                        • Popup or Highlight on the Form based on a comparison

                                                                                                          I have a field for Engine Odometer, and a field for next oil change in KM. Is it possible to generate a popup, or highlight the form, if the Engine Odometer number is larger than the next oil change in KM number?
                                                                                                        • Remove the dot menu and + sign on sub form

                                                                                                          If I don't want the user to be able to add more entries on a subform, am I able to remove the dot menu and the + sign?
                                                                                                        • Allow Zoho form to send to one of our ogranizations groups

                                                                                                          All emails from the form submission are being held for moderation. I have permissions set to organization members, and I think I have the forms setup in our DMARC
                                                                                                        • Disable fields in multiple subform rows

                                                                                                          Hello everybody! I have an odd one here. I have a subform that collects hours of operation. It contains these fields: Days, Type, Open, and Closed. On load of the form I add 7 rows with Mon - Sun in the Days field. I then disable that field and the add/delete
                                                                                                        • Change Last Name to not required in Leads

                                                                                                          I would like to upload 500 target companies as leads but I don't yet have contact people for them. Can you enable the option for me to turn this requirement off to need a Second Name? Moderation update (10-Jun-23): As we explore potential solutions for
                                                                                                        • to close auto payment system for renew my subscription. and get refund my deduct money.

                                                                                                          please consider and refund my money.
                                                                                                        • Unified customer portal login

                                                                                                          As I'm a Zoho One subscriber I can provide my customers with portal access to many of the Zoho apps. However, the customer must have a separate login for each app, which may be difficult for them to manage and frustrating as all they understand is that
                                                                                                        • Writing Checks to Employees for Reimbursable Expenses

                                                                                                          I couldn't find a way to write a check through books or expense to an employee for reimbursable expenses. The expense created an entry in the system with a debit (expense) credit (liability). I entered a bill and used the liability account so it would
                                                                                                        • Best way to automate quotes in CRM

                                                                                                          I am trying to take specific information from prospects/clients through Zoho Forms (contact info, square footage, surface area, etc.) and auto generate quotes based on the information submitted.  Ideally, the quote would be sent immediately after the form is submitted. I know Zoho has a few different ways to achieve this and wanted to know if there was a 'best practice' for automating the quotation function within CRM. Or if there was another app that can perform this functionality better (Zoho Commerce,
                                                                                                        • Sync Creator form submissions to WorkDrive folder

                                                                                                          I've made 10 Creator applications, and need to sync my each application's submissions into a WorkDrive folder. I need the form submissions to be PDF file type and sync to a specific folder for documentation purposes. I have tried to use a workflow, but
                                                                                                        • ZohoOne suite

                                                                                                          Hi, i am trying to set service for managed service offerings, I was wondering if there was a way to manage that? I would be the service manager and have a company I would be managing as well. any help would be much appreciated. I have seen that different
                                                                                                        • Share passwords/secrets and folders/chambers with external users

                                                                                                          Currently you allow sharing passwords with internal users, internal user groups, and third parties. The third party feature gives temporary access of 30 minutes and it does not have any sign up. What we really need is to properly share secrets/passwords (and ideally folders/chambers) with Zoho Vault users that are not part of our organisation - even if they are on the free plan. If they accept the share, the password would be stored in their Zoho Vault as long as I maintain the share. If I revoke
                                                                                                        • View Kanban tasks in "Status" layout for all projects

                                                                                                          Hi I'm testing Zoho Projects Express to see if it is suitable for my business. So far it looks great and seems to do everything we want (except critical path on the Gantt charts), but one thing I can't seem to figure out is this: If I go into a project, and choose "Kanban", I can select the "Status" layout which is great. I can see the status of all of the tasks in that project, and who is working on what. However, if I go to: Home > My Tasks > Kanban, then the "Status" layout isn't an option - only
                                                                                                        • Subform dynamic fields on Edit, Load of Main form.

                                                                                                          Main Form: Time_Entry Sub Form (separate form): Time_Entries Time_Entries.Time_Entry_No is lookup to - Time_Entry.Time_Sheet_ID (auto number). I would like to disable some of the subform fields upon load (when edited) of the Time_Entry main form. What
                                                                                                        • Save Draft in email bigin for desktop and mobile

                                                                                                          Hi any news to when we going to have the save draft for email in bigin desktop and mobile?
                                                                                                        • Zoho Desk and Zoho Inventory

                                                                                                          I am hoping I am not the only one with this need but has anyone else notice the lack of integration between Zoho Desk and Zoho Inventory and eventual funneling into an Invoice in Zoho Books?  As an IT service provider we very often will sell parts (items) along with services for installing said item(s).  I have discovered that although you can integrate your Inventory Items into Desk as a "Product", it serves no real functionality.  In fact, I found the concept confusing compared to how many Service
                                                                                                        • Including Field in email body based on answer

                                                                                                          I am making a form as a checklist of our mechanics. I have it setup with choice matrix. The choices are "Bad" and "Good". I would like to have only the "Bad" show up in the email body. I am not against changing how it is setup, thank you.
                                                                                                        • Remove attachment from ticket

                                                                                                          Hello, When we receive e-mails from our customers, lots of those e-mails contain attachments with sensitive information, which we need to delete from the ticket after using it. It is forbidden for our company to store these attachments, due to security reasons.  Is there a possibility to delete an attachment from a ticket in any way? It is necessary for us that this possibility is available. Thanks in advance, Yorick
                                                                                                        • Fetch function not working for CRM Contacts

                                                                                                          I've created a flow that checks if a contact exists in CRM (based on form input), and if it does, then it updates one of the fields for the contact. In my test, the fetch function correctly identifies that a contact exists (based on email address), but
                                                                                                        • Next Page