Logistics Industry: Learn to create amazing appointment scheduling sites

Logistics Industry: Learn to create amazing appointment scheduling sites

In the logistics industry, the quality of service is something that cannot be shown to others unless they experience it. 

Sure, there are metrics that show how you fare when compared to your competition, but then, it only communicates little with respect to quality.

The usual route which firms in logistics took are advertisements, to which the internet has opened alternatives in today’s digital age like websites and appointment scheduling sites.

A great online presence can help you communicate with your customers in a much more powerful way than before. It brings confidence, trust and the expectation of great quality in service to the minds of the customer.



In this scenario, we will be focusing on how to create an amazing appointment scheduling site so that you can make the best of it to showcase your business.


Do you really need an attractive appointment scheduling site for your company?

It is important to present your brand in the best possible way when you run a company so that not only do you keep your current customers satisfied, but also help to turn those potential customers into new ones.

Today an enticing online experience among small businesses is undervalued in many ways. Also, for scheduling sites this experience gives the customer a sense of consistency and trustworthiness in the internet-centric world of today.

It is therefore crucial that you design your scheduling site properly so that you can offer your customers the best internet experience which is both easy and appealing simultaneously.


Certain rules and guidelines need to be followed while doing this. But why?

Every sector follows a certain language of design. If you take a group of organizations in the same field, you will find that the way they have their websites built will have some similarities.

That is because the design language plays a substantial role in creatively expressing an organization’s values. For example, on their websites, pharmaceutical firms use white, green and blue as these are the colors most associated with the industry.

Similarly, we do need to use a certain mix of colors on our websites. In fact, that is what the clients want to see on their web sites, and that is what shows you know what you are doing.

In fact, a well-designed web site would prove that you have taken the initiative to create such an image that would certainly please your customers. Be it Beauty, Photography, Education or any other industry for that matter, having an attractive and good-looking appointment scheduling website can only work wonders for your business.

This guide will provide an overview of what you need to know while designing your appointment scheduling site in the logistics industry. If you need an in-depth guide covering every step of the process, we have a guide made for that very purpose.


All right, so, how should you go about making an appointment scheduling site?



Your scheduling site will include all your client wants to arrange time with your company. This will include all the information they need to know, and be quick and comfortable for them to book a time slot.

The scheduling site architecture and style should not be too different from your website, simply because it does not form a single visual theme for your company.

In the background image of your scheduling site, there should not be much going on since it brings too many elements into your scheduling site. This results in your scheduling site is too cluttered and causing your clients to try to waste too much time on your website trying to complete a scheduling that would not be a good experience.

We would recommend that you test a scheduling after designing your website from top to bottom so that you can find the finest details on your scheduling site which might not be essential. Doing all of this would certainly boost the customers online reservation experience.


The best place to start is your background image.

We would recommend you look at websites of other logistics firms on the internet before we get going with this. Between them all you can see certain parallels.

One thing you are sure to note is that all of them would regularly use a selection of colors. This is something that is key to building your customers an enticing scheduling site.

Photos of consumers using your product are very enticing even for the business when it comes to blogs and marketing content. Therefore, if you have any photos from your establishment that can be seen on the scheduling list, it will be wonderful.

You can also get some from websites like Unsplash if you do not have anything like that. Further information on how to get background photos for you is given on the guide we mentioned earlier.

The color scheme you will be using affects your background picture as well. You will have the color scheme on your company website.

Just look at your website and address this question with a selection of colors:
  1. Which colors are the most used on your establishment's website?
If you have at least two colors from your site, this is the color scheme we would recommend on your background picture to go ahead. You should have these colors in mind when searching for background pictures, so that you can give priority to the ones that have these on them.

This will mean that the website and scheduling site are handled alike, and as consumers move from the website to the scheduling site it will look really consistent.

Just ensure that the picture you use on your background does not have too many features or objects on it, because it will make it more difficult to read the text that will show on top of it. Additionally, if you need to place the company mark on the background image itself, you would need to use other graphic design software from third parties to do so.


What about the other things on your site, then?

Remember the color scheme we got from your website? That is the exact one we are going to use as well to apply colors to our site.

Now that we have finished designing our background image, we mainly have four areas where you will need to apply colors to your scheduling site: Background Color, Text Color, Color button and the Text Color button.

Ensure that the color you add blends well with the background area behind it when adding color to each area. This way, you can also facilitate effective visibility of both the elements and the background.

It refers in particular to the text on the website and is of high importance because it can contain details that the clients need to know when they book a time slot on the web. From your color scheme, you can try out different colors for your text and select the one that is more readable on your website.

In case you do not find such a color, you can always go white as white is a neutral color and can go with any mix. Keeping identical advice in mind, check out different site variations and opt for one that you think is the best.


The text on your site is probably the most powerful part.

The text above the buttons is the place to have a few punchy one-liners for your post. You may also use the same area to remind consumers of something they would need to learn before they book the time slots.

Mind that you can rely on them to read it before going over the buttons because the text is above the buttons. If you think the space provided for the text is not sufficient, you can also edit the context with other graphic editing software to include a small amount of information.

After each edit you make when creating your scheduling site, we highly recommend that you check your edit by clicking on the Go To button at the very end of the Workspace settings and reviewing your scheduling site's live preview. This way you can tweak the template while you start to modify and update the different sections of the scheduling site.


Is that everything that you need to do? Not quite!

Get opinions from others after your work is done by showing them your site. Many times, we get carried away with our design that we can sometimes add to our product certain elements which are unnecessary or irrelevant.

It is also important that you get feedback from people you trust, such as peers, friends or relatives, who can assess your work and have recommendations that could or could not enhance your scheduling site.

Once you have rolled out your scheduling site, get your customers feedback and ask them to suggest any improvements that might be made from their perspective. Not only does this act offer you details that you can use to enhance your service, but it also lets consumers feel comfortable when asking for their input as it makes them think that you care for the quality of your company.

This will only be a long-term value to you as it will also help create customer loyalty to your establishment and services.

We hope you find this guide helpful to you. Please share this with someone you know would take advantage of this tutorial. Let us know, once again, about any questions you may have via the comments sections below.

Image Credits:


    Access your files securely from anywhere

          Zoho Developer Community




                                    Zoho Desk Resources

                                    • Desk Community Learning Series


                                    • Digest


                                    • Functions


                                    • Meetups


                                    • Kbase


                                    • Resources


                                    • Glossary


                                    • Desk Marketplace


                                    • MVP Corner


                                    • Word of the Day



                                        Zoho Marketing Automation


                                                Manage your brands on social media



                                                      Zoho TeamInbox Resources

                                                        Zoho DataPrep Resources



                                                          Zoho CRM Plus Resources

                                                            Zoho Books Resources


                                                              Zoho Subscriptions Resources

                                                                Zoho Projects Resources


                                                                  Zoho Sprints Resources


                                                                    Qntrl Resources


                                                                      Zoho Creator Resources



                                                                          Zoho Campaigns Resources


                                                                            Zoho CRM Resources

                                                                            • CRM Community Learning Series

                                                                              CRM Community Learning Series


                                                                            • Kaizen

                                                                              Kaizen

                                                                            • Functions

                                                                              Functions

                                                                            • Meetups

                                                                              Meetups

                                                                            • Kbase

                                                                              Kbase

                                                                            • Resources

                                                                              Resources

                                                                            • Digest

                                                                              Digest

                                                                            • CRM Marketplace

                                                                              CRM Marketplace

                                                                            • MVP Corner

                                                                              MVP Corner





                                                                                Design. Discuss. Deliver.

                                                                                Create visually engaging stories with Zoho Show.

                                                                                Get Started Now


                                                                                  Zoho Show Resources


                                                                                    Zoho Writer Writer

                                                                                    Get Started. Write Away!

                                                                                    Writer is a powerful online word processor, designed for collaborative work.

                                                                                      Zoho CRM コンテンツ






                                                                                        Nederlandse Hulpbronnen


                                                                                            ご検討中の方





                                                                                                  • Recent Topics

                                                                                                  • Notificación de cumpleaños

                                                                                                    Hola: Se puede enviar alguna alerta de felicitación al personal que cumple años, que se dispare solo? Si existe como se puede hacer? Saludos
                                                                                                  • Automation#25: Move Tickets to Unassigned When the Owner Is Offline

                                                                                                    Hello Everyone, Welcome to this week's Community Series! 'Tis the holiday season—a time when work often takes a brief pause. The holiday spirit is in full swing at Zylker Techfix too, with employees taking some well-deserved time off. During this period,
                                                                                                  • Callback URLs

                                                                                                    I need to connect to an external service through an API that requires me to provide a Callback URL so that a status update can be sent back when the API request has been processed. Is there a way to do this in Creator without having to use a middleware
                                                                                                  • Email signature not being included if user creates ticket / sends email

                                                                                                    When I create a ticket (send email), the signature doesn't appear to be added to the ticket. Can you confirm if this is the case? It would obviously be useful to include the user's signature even when sending a client an email and not only on replie
                                                                                                  • Zoho Notebook window ignores taskbar

                                                                                                    When maximized to full screen, the Zoho Notebook window ignores the presence of the taskbar and overlaps it. What could be the problem? Linux Mint 22 Cinnamon. Zoho Notebook 3.2.0
                                                                                                  • URL for job opening

                                                                                                    I would like to ask you to add this feature to the product: create an unique url for each job opening on Zoho Recruit, so that I can add a link to it when I post the opportunity in a mailing list or on a forum.
                                                                                                  • Document images

                                                                                                    We used to be able to rotate the images but this has now been removed ???
                                                                                                  • VENDORS ARE NOT SYNCHED WITH CONTACTS IN CRM

                                                                                                    Hello, While the ACCOUNTS and CONTACTS (Including the primary contact) are synced with the CONTACTS module in CRM, the vendor's CONTACTS are not synced with CRM - which basically forces the users to re-enter all vendor's contacts twice and then update
                                                                                                  • Involved account types are not applicable when create journals

                                                                                                    { "journal_date": "2016-01-31", "reference_number": "20160131", "notes": "SimplePay Payroll", "line_items": [{ "account_id": "538624000000035003", "description": "Net Pay", "amount": 26690.09, "debit_or_credit": "credit" }, { "account_id": "538624000000000403", "description": "Gross", "amount": 32000, "debit_or_credit": "debit" }, { "account_id": "538624000000000427", "description": "CPP", "amount": 1295.64, "debit_or_credit": "debit" }, { "account_id": "538624000000000376", "description":
                                                                                                  • KB Templates

                                                                                                    * It would be nice if Zoho can provide users an option to create custom templates for KB articles. Also, it would be nice as well if the users can have an option to 1.) select a default template and 2.) declare default tag/tags, for KB articles created through Ticket's resolution.
                                                                                                  • Zoho CRM Reports Module on Mobil App

                                                                                                    I have the mobile app and the reports module doesn't appear in the sidebar for some reason. I saw a Youtube video where the user had the Reports module on mobile. Is there a setting to show it on mobile? Thanks.
                                                                                                  • Contacts Don't Always Populate

                                                                                                    I've noticed that some contacts can easily be added to an email when I type their name. Other times, a contact doesn't appear even though I KNOW it is in my contact list. It is possible the ones I loaded from a spreadsheet are not an issue and the ones
                                                                                                  • Zoho Projects Android app update - List view enhancement

                                                                                                    Hello, everyone! In the latest android version(v3.9.15) of the Zoho Projects app update, we have enhanced the List view of tasks. We have also introduced a complete scroll of the tasks in the list view without scrolling the task fields(status, start date,
                                                                                                  • On the US Data Centre rather than the UK but dont know how to migrate it

                                                                                                    We have a new staff member with an external email address and cant add them to Zoho chat - we have been told its becuase we are in the UK but on a US Data centre - we therefore need to change it but no idea how to can anyone else as we are going round
                                                                                                  • Zoho Sheet Custom function column showing Error #EVAL!

                                                                                                    Hello I have a custom function in Zoho Sheet developed to convert a date time from one time zone to another. The custom function takes date and time columns and then using subHour( ) converts the time to PST time. However, though the custom function works,
                                                                                                  • How to add a Data Updated As Of: dynamically in text?

                                                                                                    I need to add a "Data Updated As Of" in the dashboard to show when was the last date the data was updated. I tried to create a widget but it does not look really good, see below. Is there a way I can do this through the text widget and update it automatically
                                                                                                  • Create Your Own Issue Management System

                                                                                                    Effective issue management is a cornerstone of project success. Every bug or issue, no matter how small, needs to be tracked and resolved in time to maintain project momentum. In this post, we’ll explore how an issue management system in Zoho Projects
                                                                                                  • Resource utlisation

                                                                                                    Dear Team, We use the excel for the weekly predicted people utilization how the resource are allocated , is there any way that i can use any of the zoho products.
                                                                                                  • Ask the experts - A live Q & A discussion on Zoho Recruit

                                                                                                    We are delighted to come back with another edition of Ask the Experts community series. This edition, we'll be focusing on everything about Zoho Recruit. The topics will focus on the features that are used/asked by the majority of users and also based
                                                                                                  • Bug - OTP (email) and No Duplicates

                                                                                                    Scenario: Form with an email field, Validation: "No Duplicates" (because I want to ensure 1 entry per email). Embedded form into website (JS option). Enabled email based OTP. 1st test (via my website) - entered my email address - sent OTP - entered pin,
                                                                                                  • Personal Facebook page posting instead of Business Page

                                                                                                    I have a Facebook page that is associated with my Personal Profile and I am the Admin of that Page. I would like to schedule and Post to my Personal Page not the Business Page. Each time I try to connect to the "Page" it takes me to the Business Page. Is there a way of connecting to my personal page?
                                                                                                  • Fixed asset management

                                                                                                    I want to know if there is any individual module for fixed assets management
                                                                                                  • Recording depreciation of fixed assets as a percentage of residual value

                                                                                                    In India, fixed assets are depreciated as a percentage of their residual value at the beginning of each fiscal year. I went through the documentation for creating recurring journal entries, but could only find ways to depreciate by a fixed rupee amount
                                                                                                  • Function #28: Automatically calculate Customer Loyalty points

                                                                                                    Hello everyone, and welcome back to our series! Today, we're excited to share a workflow designed to streamline the management of loyalty points. Many businesses offer incentives or rewards in the form of loyalty points to their customers as a way to
                                                                                                  • Function #6: Calculate Commissions for paid invoices

                                                                                                    Zoho Books helps you automate the process of calculating and recording commissions paid to sales persons using custom functions. We've written a script that computes the commission amount based on the percentage of commission you enter and creates an
                                                                                                  • How to Add Product SKU in Invoice?

                                                                                                    How to Add Product SKU in Invoice?
                                                                                                  • Tracking movement between departments

                                                                                                    I've been developing a reporting system in Zoho and one of the groups I want to develop a report on primarily moves tickets from department to another. Is there a way to set up the reporting on Zoho (or Zoho Reports) that can tell me the number of tickets
                                                                                                  • Zoho CRM Calendar View

                                                                                                    Hello Zoho team, We need desperately a calendar view next to list, kandan and other views. I think it should be easy to implement as you already have the logic from Projects and also from Kanban View in CRM. In calendar view when we set it up - we choose
                                                                                                  • Call transcrition working for ringcentral?

                                                                                                    I don't see anything about what telephony providers can be used. The Zoho support person A said that RingCentral isn't supported. Zoho support person B said that it works, just make sure the call recording link works. Excellent instructions here: Call
                                                                                                  • What is syntax to call creator function (or trigger a creator workflow) from CRM deluge?

                                                                                                    What is syntax to call creator function (or trigger a creator workflow) from CRM deluge?
                                                                                                  • WhatsApp and Zoho Creator Integration

                                                                                                    How we have integrate WhatsApp App with Zoho Creator without using external application ?
                                                                                                  • Improve Creator Calendar Report

                                                                                                    Please can you improve the Creator Calendar Report General There is no way to highlight certain days, for example weekends or public holidays. There is no way to hide certain days, for example weekends. There is no way to modify the day header, it just
                                                                                                  • Important updates to Zoho CRM's email deliverability

                                                                                                    Last modified on: Jul 24, 2024 These enhancements are released for all users across all data centers. Modified on: Oct 30, 2023 Organisations that are in the Enterprise and above editions of Zoho CRM, and have not authenticated their email-sending domains
                                                                                                  • Custom modules not showing in developer console

                                                                                                    I'm trying to create a custom summing function for a custom module I made in my CRM. When I go to create the function, my module isnt showing up. Do I need to share the custom moldule with my developer console or something of the like?
                                                                                                  • Chart with Filtered Data vs Unfiltered Data

                                                                                                    I am looking to create a chart view that displays the full data set vs a subset of the data filtered by user filter. However I do not seem to find any method by which to exclude a plot from the applied filter or any other method by which to display the
                                                                                                  • Storage addon failed to upgrade

                                                                                                    Hi, I am trying to purchase addon storage, but i am getting upgrade failed error Sorry! We are unable to process your information. Please try again after some time. If the problem occurs again, please visit our Contact Us page to reach out to the appropriate
                                                                                                  • Meetups Gratuitos Junio 2024 - Profundiza en las funcionalidades de tu Zoho CRM

                                                                                                    Este junio, aprende a sacar el máximo provecho de tu Zoho CRM en la segunda edición de los Zoho Meetups 2024. Los días 18 a 21 de junio, Zoho organiza los Meetups gratuitos para usuarios de Zoho CRM en Valencia, Barcelona, Madrid y Sevilla, donde expertos
                                                                                                  • How to get the Dashboard page to be the first page when you open the app

                                                                                                    So when it opens on a tablet or phone it opens on the welcome page, thanks.
                                                                                                  • Integration between Zoho CRM and Zoho WorkDrive

                                                                                                    I'd like to search Zoho for an invoice I've added as an attachment (pdf) to an account. The name of the invoice is 1388-advertiserx-July.pdf - but I can't find it using the search function for any of these terms: 1388 1388-advertiserx 1388-advertiserx-July.pdf
                                                                                                  • Tip #17: How to mandate partial payment for your appointments

                                                                                                    When you require partial payments during the booking process, customers can only schedule with you after paying a certain amount in advance. This deposit acts as a commitment between both parties. Apart from that, it has many more advantages. Benefits
                                                                                                  • Next Page