Need Faster Help? Try Live Chat Support

Need Faster Help? Try Live Chat Support



Hello there,


We understand that sometimes, whether you’re facing an issue, exploring a feature, or need quick clarification, sending an email and waiting for a response just doesn’t cut it. You need answers, and you need them now.

That’s exactly why we want to spotlight a feature that’s been quietly sitting in your Zoho Recruit support panel: Live Chat Support for Enterprise plan customers. It’s your direct line to our product experts, offering instant, real-time help.

Don’t wait — chat with us live 

The next time you have a question or need help troubleshooting, just open the chat window from within your Zoho Recruit account.
With just a few clicks, you can:
  • Start a conversation with our support team
  • Get quick responses and step-by-step guidance
  • Clarify issues without lengthy email threads

Just like that, you’re connected to someone who can help, without delay. Whether it’s a configuration question, a feature walkthrough, or a quick fix, Live Chat gets you answers in minutes. This is ideal for getting immediate responses to your questions or resolving urgent issues.

 Here’s how:   

  1. Click the Profile icon
  2. In the Need help? section, select Chat with us.

NotesNote:
Business hours: Monday to Friday, specific to your time zone.
Live chat is currently only available to Enterprise plan accounts.

 Email vs Live Chat   

Email Support

Live Chat Support

8 hours response time

Instant connection

Multiple responses

Real-time conversation

Scheduled screen sharing

Instant Screen sharing


Got a question that can’t wait? Open Live Chat. Think of us as your on-call teammate, just a click away.

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                                                            • An update to improve email delivery | Email Authentication & Relay

                                                              Update Rollout Latest Update: Enterprise users (8th July, 2025) This update is now live for Enterprise plan users in all regions. This includes People Plus, but not Zoho One, which will be covered in an upcoming update. Professional users (31st May 2025)
                                                            • Zoho Recruit User Group Meet-up | INDIA 2025 (Venue Finalised)

                                                              Hello Zoho Recruit users from India, We’re pleased and excited to announce our 2025 edition of Zoho user group meet-up in India in five cities! In this meet-up, our team of experts will help you understand the intricate nuances to use Zoho Recruit better,
                                                            • Zoho Recruit is coming to the UK | Zoho Community Learning Series

                                                              Customers from the United Kingdom, Exciting news: We will be in London for the Zoho Recruit user meet up. Our team will help you better understand the intricate nuances of Zoho Recruit to help you hire faster, inform about new and upcoming features, and
                                                            • Ask the experts - A live Q & A discussion on Zoho Recruit

                                                              We are delighted to come back with another edition of Ask the Experts community series. This edition, we'll be focusing on everything about Zoho Recruit. The topics will focus on the features that are used/asked by the majority of users and also based
                                                            • Restriction on 'From' addresses with a public domain

                                                              Dear Zoho Recruit Community, We hope this message finds you well. This post is to inform you about some important updates regarding email restrictions within Zoho Recruit. Effective post 31st March 2025, we will be implementing changes to the use of email


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