Problems with Create Sales Order API
I would do with some help here.
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Trying to use your API to create a Sales Order in Inventory. Below is the CURL post I am making:
-d organization_id=XXXXX \
-d authtoken=YYYYYYYYYY \
-d JSONString={
"salesorder_number": "1",
"date": "2015-05-28",
"reference_number": "ONline Nos 001",
"customer_id": "320401000000046596",
"delivery_method": "FedEx",
"shipping_charge": 7,
"notes": "NotesAPI",
"salesperson_name": "Online",
"terms": "T&C Online",
"line_items": [
{
"item_id": "320401000000051792",
"name": "Diffusion Gel Kit",
"rate": 99.95,
"quantity": 2,
"unit": "qty",
"item_order": 0,
"description": "test",
"tax_id": 0,
"discount": 0
}
]
}
Some facts:
- I confirm that I am using the correct organization ID and auth token
- I confirm I am using the correct customer ID and item ID
Now, the problems:
- How do I get the customer ID from the interface? Only when I export contacts out do I get something called contact_id. Is this the same as customer ID?
- How do I get the Item_id from the interface? Only when I export items do I get the item_ID.
- I tried innumerable combinations, but every time I just get one generic error:
{"code":4,"message":"Invalid value passed for JSONString"}
Which is not very helpful at all. What is wrong in the above call?
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What’s New in Zoho Inventory — Latest Features, Integrations & Updates | December 2025
Zoho Inventory has evolved significantly over the past months, bringing you smarter, faster, and more connected tools to streamline your operations. Whether you’re managing multichannel sales, complex fulfillment workflows, or fast-moving stock, our newestZoho Inventory will discontinue support for older browser versions soon
Hello users, Starting from May 15, 2024, Zoho Inventory will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older thanZoho Finance Workshop 2023 is coming to the USA. Meet the experts, get exclusive training on Zoho Finance apps and more.
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