Recycle Bin - Word of the day #83

Recycle Bin - Word of the day #83



All the records and files that are deleted from the Zoho CRM account will be stored in the recycle bin. You can restore the records from the recycle bin within 60 days, after which they will be permanently deleted from your CRM account. You can also manually delete the records from the recycle bin before the default deletion period.

Here's a knowledge-base article on working with recycle bin.

Check this video from Aspen Technology Group.




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