Seamless Round-Trip Navigation for Related Blocks (Detail View)

Seamless Round-Trip Navigation for Related Blocks (Detail View)

As highlighted previously in this post (and here, here, here, and here), we still lack a fundamental capability for seamless navigation in Related Blocks. The popup that appears when adding a related record doesn't exist for viewing/editing existing records, and there's no URL pattern to open a detail view within report context. This creates unnecessary friction, and I'm hoping the Zoho team can address this in a future update.

The Core Limitation
When viewing a record's Detail View, Zoho Creator allows you to display related child records in a Related Block. Developers can create clickable links to these child records using URL formula fields (set to display as HTML) or RTF fields populated via workflow. Using zc_NextUrl, it's possible to redirect users back to a filtered report or a direct detail view URL.

The problem: Direct detail view URLs open as standalone pages outside any report context—there's no "back" button, no way to close the detail view and return to the report listing. Whether you redirect to a filtered report (requiring an extra click) or to a direct detail view URL (losing navigation context), neither option provides a seamless round-trip experience.

Note: This refers specifically to Related Blocks in Detail Views (parent-child relationships at the Report level), not Subforms within a Form.
Expected Behavior Current Zoho Creator Behavior User Impact
Click on related record → Opens record's Detail View Possible via URL formula (HTML) or RTF workarounds ⚠ Requires workaround setup
After editing → Redirect back to filtered report Possible using dynamic zc_NextUrl ⚠ Returns to report, not detail view
After editing → Return to parent's Detail View open No URL pattern to open detail view within report context ✗ Broken UX: Redirects to list, user must find and reopen parent record
Direct URL to open record's detail view Possible, but opens as standalone page outside report ✗ No "back" navigation, loses report context
Open child in popup (stay on parent) Works for ADDING records, but not for viewing/editing existing ones ✗ Inconsistent behavior between add vs view/edit
Current Workarounds (All Suboptimal)
To achieve what should be native functionality, developers must resort to complex workarounds. Frustratingly, the popup behavior that works perfectly when adding a related record doesn't exist for viewing/editing existing records:
Workaround Approach Implementation Problems Status
zc_NextUrl → Filtered Report Use zc_NextUrl to redirect back to a report filtered to the parent record - ✓ Returns user to correct report showing parent
- ✓ Report context and navigation preserved
- ✗ Detail view is NOT open on return
- ✗ User must click again to open detail view
⚠ Extra click required
zc_NextUrl → Direct Detail View URL Use zc_NextUrl to redirect to the parent record's direct detail view URL - ✓ Opens parent's detail view directly
- ✗ Opens OUTSIDE report context
- ✗ No "back" button or report navigation
- ✗ User is stranded on isolated page
⚠ Loses navigation context
URL Formula Field (Display as HTML) Create a formula field with direct URL, set to display as HTML to render as clickable link - ✓ Can navigate TO the child record
- ✓ Can use zc_NextUrl for return
- ✗ Same limitations as above for return navigation
⚠ Return options both flawed
RTF Field with On Success Code Use Rich Text Format field populated via workflow to create clickable link - ✓ Can navigate TO the child record
- ✓ Can use zc_NextUrl for return
- ✗ Same limitations as above for return navigation
- ✗ Extra workflow scripting required
⚠ Return options both flawed
Replace Related Block with Embedded Report Use a Page with an embedded/filtered report instead of native Related Block - Loses native Detail View layout
- Requires custom Page development
- More complex maintenance
- Loses summary layout formatting
⚠ Functional but high effort
JavaScript Widget Build a complete custom widget to replace Related Block functionality - Requires significant development effort
- Must rebuild all Related Block features
- Maintenance overhead
- May not match native styling
✗ Overkill for basic navigation
The Core Problem: Detail View Opens Outside Report Context
While a direct URL to a record's detail view exists, it opens as a standalone page outside of any report context. This means:
  • ✓ You CAN open a detail view directly via URL
  • ✗ But it's NOT within a report—there's no "back" button to return
  • ✗ User is stranded on an isolated page with no navigation context
  • ✗ Using zc_NextUrl to this standalone URL still leaves user outside report context
The inconsistency: When adding a related record through the detail view, Zoho Creator already opens a popup that preserves the parent context. This same behavior simply doesn't exist for viewing or editing existing records.
What's needed: Either (1) extend the popup behavior to view/edit, or (2) provide a URL parameter (e.g., &view_mode=detail) that opens the detail view within report context.

Example: The Add vs. View/Edit Inconsistency
Consider a common business scenario—viewing a Customer record with their related Orders:
Note: If the diagram below doesn't display correctly in your browser, the key point is illustrated in the comparison between [+ Add Order] (which opens a popup preserving context) vs. [Edit] existing record (which navigates away, losing context).
┌─────────────────────────────────────────────────────────────┐
│ CUSTOMER DETAIL VIEW (within Customers_Report context) │
├─────────────────────────────────────────────────────────────┤
│ Name: Acme Corporation │
│ Email: contact@acme.com [Close] ← Returns to report │
├─────────────────────────────────────────────────────────────┤
│ RELATED ORDERS [+ Add Order] │
│ ┌─────────────────────────────────────────────────────────┐│
│ │ Order # │ Date │ Amount │ Status │ Link ││
│ │ ORD-002 │ 2024-02-20 │ $3,500 │ Pending │ [Edit] ←─┼┼─ User clicks
│ └─────────────────────────────────────────────────────────┘│ existing record
└─────────────────────────────────────────────────────────────┘
│ │
│ [+ Add Order] │ [Edit] existing
▼ ▼
┌─────────────────────────┐ ┌─────────────────────────┐
│ ✓ POPUP APPEARS │ │ ✗ FULL PAGE NAVIGATION │
│ (Parent preserved!) │ │ (Context lost!) │
├─────────────────────────┤ ├─────────────────────────┤
│ New Order Form │ │ Must use zc_NextUrl │
│ [Save] [Cancel] │ │ with flawed options... │
│ │ │ │
│ ✓ Close → back to │ │ A. Filtered report │
│ parent detail view │ │ (extra click) │
│ │ │ B. Direct detail URL │
│ WHY DOESN'T THIS │ │ (no navigation) │
│ WORK FOR EDIT TOO? │ │ │
└─────────────────────────┘ └─────────────────────────┘

What Should Happen Instead
Proposed Solutions (Either Would Solve This):

Option 1: Extend Existing Popup Behavior to View/Edit
When adding a related record through the detail view, Zoho Creator already opens a popup that keeps the parent context intact. Simply extend this same behavior to viewing and editing existing records in the Related Block:
Current behavior:
[+ Add Related Record] → Opens popup → Parent detail view preserved ✓

Requested extension:
[Click existing record to view/edit] → Opens popup → Parent detail view preserved ✓

// The infrastructure already exists - just needs to be applied to view/edit!

Option 2: URL Parameter to Open Detail View Within Report Context
Provide a URL parameter that can be appended to a report URL to auto-open a specific record in its detail view context:
// Proposed URL parameter - opens detail view WITHIN the report
#Report:Customers_Report?record_id=12345&view_mode=detail

// Used with zc_NextUrl for seamless return navigation
edit_url = child_edit_url + "&zc_NextUrl=" + encodeUrl(parent_detail_view_in_report_url);

// After save, user returns to parent's detail view WITH report context
// User can click "back" or close detail view to see report listing
Either solution would achieve Contextual Persistence. Option 1 may be simpler since the popup infrastructure already exists. Option 2 would provide more flexibility for developers building custom navigation flows.

Related Issues
This limitation compounds other navigation frustrations in Zoho Creator:

Real-World Impact
This limitation affects virtually any application with parent-child relationships:
  • CRM systems – Viewing a Contact's related Cases, Opportunities, or Activities
  • Project management – Viewing a Project's related Tasks or Milestones
  • Order management – Viewing a Customer's related Orders or Invoices
  • Inventory systems – Viewing a Product's related Stock Movements or Purchase Orders
  • HR applications – Viewing an Employee's related Leave Requests or Performance Reviews

User Experience Impact: Developers must choose between two poor experiences: (A) extra clicks to reopen detail views, or (B) stranding users on pages with no navigation back. Neither option provides the seamless round-trip navigation users expect from a modern database application.


Request to Zoho Team

Can this be addressed in a future update?

The popup behavior for adding related records already proves this is technically feasible—the infrastructure exists. We just need one of these two solutions to achieve Contextual Persistence:

1. Extend Popup to View/Edit
Apply the existing "Add" popup behavior to viewing/editing records in Related Blocks
2. URL Parameter for Detail View
Add a parameter like &view_mode=detail to open detail view within report context

Either solution would eliminate the current friction where users lose their navigation context or require extra clicks to return to their workflow.

Community Input Requested: Has anyone found an effective workaround that maintains contextual persistence when navigating to/from related records? This has been a long-standing request across multiple community posts, and a native solution would benefit countless Creator developers.


    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.







                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts





                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner









                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Reason:554 5.1.8 Email Outgoing Blocked

                                                                                                                  I have been struggling to set up my email address for some time now; it's difficult to locate what I need. Additionally, I cannot send or receive any emails. I keep receiving the "Reason: 554 5.1.8 Email Outgoing Blocked" error. There doesn't seem to
                                                                                                                • Trouble Connecting Zoho Mail via IMAP in n8n – Need Help

                                                                                                                  Hi everyone 👋, I'm trying to connect my Zoho Mail account to n8n using the IMAP Email Trigger node, but I'm facing issues getting it to work fully. ✅ Here's what I’ve done so far: ✅ IMAP access is enabled in my Zoho Mail settings ✅ I’m using the correct
                                                                                                                • Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked

                                                                                                                  Hi, I sent few emails and got this: Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked And now I have few days since I cant send any email. Is there something wrong I did? Also can someone fix this please
                                                                                                                • Page Rules in Forms

                                                                                                                  🚀 Dynamic Page Navigation Implementation I successfully implemented dynamic page navigation based on a user's radio button selection. The goal was to direct users to a specific, corresponding page while ensuring they only interact with the flow determined
                                                                                                                • Cancellation of written-off invoice

                                                                                                                  Hi, Can I know when we cancel the write off (write back), in which FY, the reversal is recorded. It doesn't ask as to when the write off should be cancelled to reflect!. It shouldn't reflect in the year in which the invoice was written off since the Year
                                                                                                                • Create Invoice automated with Package

                                                                                                                  Does anyone knows how to create an invoice from a SO when we have created the package? We do these manually. and validate that the product packed is the product invoiced (if the order is partially packed) Regards, JS
                                                                                                                • I want to create a mailing list, NOT a group.

                                                                                                                  Can I create a mailing list in Zoho mail? I just want to be able to make a list of email addresses and give the list a name. Then when I type the list name, the list of email addresses will be automatically listed. When I create a group it sends an email
                                                                                                                • ERROR CODE :554 - Your access to this mail system has been rejected due to poor reputation of a domain used in message transfer

                                                                                                                  This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. *****, ERROR CODE :554 - Your access to this mail system has been rejected due
                                                                                                                • no me llegan los correos a Zoho mail

                                                                                                                  No puedo recibir correos pero sí enviarlos, ya hice la modificación de MX y la verificación de teléfonos, qué es lo que ocurre? gracias
                                                                                                                • Group Calendar as Default for adding new events, etc?

                                                                                                                  Hi, I want to make the group calendar (that I created, if that makes a difference) the default for anything new I add to the calendar. How can I do that? thanks.
                                                                                                                • Bookmark Loading is Buffering

                                                                                                                  Hi, i clicked on the bookmark tab, around yesterday and since then it's been constantly buffering and doesn't allow me to access the mail's i have tried login in and out but of no help also trying to share a screenshot of the issue around 232 kb size,
                                                                                                                • Zoho Webinar custom registration fields into Zoho CRM

                                                                                                                  I am pushing webinar registrations into zoho crm as leads and this is working fine. I have added a few custom fields to my webinar registration and I wish for these fields values to get mapped into the resulting CRM lead record. I am not seeing anywhere
                                                                                                                • GitLab Extension for Zoho Desk: Connecting support and development for faster resolutions

                                                                                                                  Hello everyone! We’re excited to introduce the GitLab Extension for Zoho Desk, an integration that bridges the gap between support and development teams. This allows tickets to be converted into actionable GitLab issues for faster resolutions, better
                                                                                                                • Download Google Drive Shared Image/File Using Deluge – Complete Guide

                                                                                                                  Download Google Drive Shared Image/File Using Deluge – Complete Guide When working with Google Drive share links inside Deluge, many developers face a common challenge: 👉 How can we download a Google Drive file directly using Deluge? This article explains
                                                                                                                • How to update Acuity appointment fields from Zoho Flow?

                                                                                                                  Hi, I need help with Zoho Flow → Acuity Scheduling integration. What I’m doing Appointment created in Acuity Zoho Flow creates a Zoho Calendar event I want to send the Zoho Calendar Event UID back into Acuity (into a custom form field) This is so that
                                                                                                                • No horizontal scroll bar in reports

                                                                                                                  Hi support team, I created a pivot table report which contains many columns (in my application about 15). The problem is that there is no bottom scroll bar to display colums that does not fit within the browser page. I saw that it was possible to resize colums, but colums sizes are not saved within the session. So could you add scroll bar, and eventually make colums sizes stored in the user session ? Best regards,
                                                                                                                • Zoho Map integration tasks have changed - you need to "Locate all instances of Zoho Map integration tasks in your Deluge scripts by searching for the v1 marker... before 16 January 2026"

                                                                                                                  Details of an issue specific to Zoho CRM + Deluge Functions (originally posted in this forum) can be found here: https://help.zoho.com/portal/en/community/topic/zoho-map-integration-tasks-have-changed-you-need-to-locate-all-instances-of-zoho-map-integration-tasks-in-your-deluge-scripts-by-searching-for-the-v1-marker
                                                                                                                • filter broke my data

                                                                                                                  I uploaded a file recently from Sheets and it has top 2 rows frozen, with table headers in second row and each one is filterable. somehow my first 2 columns became unfiltered and no matter what I do I cannot reapply the filter?? also didn't realize they
                                                                                                                • Request to remove domain "greentechcoatings.vn" from previous Zoho account

                                                                                                                  Hello Zoho Support, I would like to register the domain "greentechcoatings.vn" in my new Zoho Mail account, but I receive the message "This domain is already associated with another account". Please remove the domain from any previous/unknown account
                                                                                                                • Trigger actions in third-party apps using Zoho Flow

                                                                                                                  Greetings, I hope you're all doing well. We're excited to share an enhancement to Bigin's workflow capabilities. Zoho Flow Actions are now available in Bigin, enabling you to automate tasks across third-party applications directly from your workflow and
                                                                                                                • Enroll, Script, Win: Hackathon 2025!

                                                                                                                  Hello CRM Developers! Are you ready to create some magic with Client Script, Widgets and Functions in Zoho CRM? Let’s make Hackathon 2025 an unforgettable adventure! The Zoho Developer Community Hackathon 2025 is here, and it’s your time to shine! REGISTER
                                                                                                                • Zoho Help Desk - Not receiving emails

                                                                                                                  Hello… I am on your trial version of help desk… and I am having trouble getting emails from Zoho Help Desk to my MS Outlook Exchange Server… So when a customer sends ticket request I am not getting an email with a notification? I have read your articles
                                                                                                                • Almost all Flows are being queued

                                                                                                                  A few days ago I saw one of my Flows status was Queued. This was the first time this had ever happened. Now, almost every Flow that triggers is Queued for at least a few minutes. If I re-trigger the Flow (which causes separate problems) they sometimes
                                                                                                                • Employment Contract / HRMS Documents - Zoho People

                                                                                                                  How do I create customized HR documents for disbursal from Zoho People ? Example, say offer letters ? appointment letters ? Memos ? We want to be able to preset these in one or ther other form and issue them to employees who are in Zoho People.
                                                                                                                • Live webinar: Craft and deliver impactful slides with Show’s desktop apps

                                                                                                                  If you love the comfort of working on your desktop and want a setup that keeps you focused and uninterrupted, this session is made for you. We’re excited to invite you to our upcoming live webinar: "Craft and deliver impactful slides with Show's desktop
                                                                                                                • Enhancements to Bigin's forms

                                                                                                                  Greetings, I hope all of you are doing well. We're happy to announce a few recent enhancements we've made to Bigin's forms. We'll go over each one in detail. Merge field support in auto-filled forms The auto-fill option in Bigin's forms lets you predefine
                                                                                                                • Table dimensions

                                                                                                                  I try changing the dimensions of the table on my computer but it doesn't change. Do I have to be a premium member or does it only work on the app?
                                                                                                                • Direct link to Record Summary

                                                                                                                  Hi everyone, In one of my reports, I have built a Record Summary template to display the details of one record. I would like to be able to link directly to this Record Summary once I submit a new record, without having to go to the list of records first and click on View. Is there a possibility to do so ?  Should I use the URL by passing some parameters ? Thank you very much for your help ! Guillaume
                                                                                                                • Amendment effective date

                                                                                                                  Hi everyone, I noticed that the amendment effective date mentionned in my amendment is not right. Indeed, when a contract is amended several times, it states the previous amendment and their effective date. However, the effective date stated is always
                                                                                                                • Show both Vendor and Customers in contact statement

                                                                                                                  Dear Sir, some companies like us working with companies as Vendor and Customers too !!! it mean we send invoice and also receive bill from them , so we need our all amount in one place , but in contact statement , is separate it as Vendor and Customer, 
                                                                                                                • STOCK history in zohosheets

                                                                                                                  is it possible to get historical stock value using stock function in zoho sheets? i could not see from and to period in the helper document.
                                                                                                                • Auto sync Photo storage

                                                                                                                  Hello I am new to Zoho Workdrive and was wondering if the is a way of automatically syncing photos on my Android phone to my workdrive as want to move away from Google? Thanks
                                                                                                                • Agent password reset

                                                                                                                  Hi Zoho support, I would like to ask if there is a way the admin can reset a password of an agent? Regards
                                                                                                                • Can receive but not send messages in Zoho Mail

                                                                                                                  Hello! I was able to configure my email client successfully in that I can receive messages just fine. However, when I send messages out, they seem to go out fine (I don't receive any errors or anything), but the recipient does NOT receive those messages.
                                                                                                                • Mail is sent twice!

                                                                                                                  Been using Zoho for a while now. Installed Zoho for someone else and some weird things are happening. Mails are being sent twice. He is using Thunderbird as an email client. I already read about email being duplicated in the sent folder. But in my case
                                                                                                                • Can't login IMAP suddenly

                                                                                                                  Since this evening I'm getting the error: You are yet to enable IMAP for your account. Please contact your administrator... IMAP always been enabled in my account and was workign fine for the past 7 years. Already tried turning IMAP off and on again.
                                                                                                                • Sending of username did not succeed: Mail server pop.zoho.com responded: User already specified

                                                                                                                  I am having issues receiving emails from Zoho in Thunderbird. I am getting the above error. The first error tells me Authentication failed, and prompts me to enter in my password. Then I get the above error. I can receive emails when I log in online to
                                                                                                                • Bug tracking

                                                                                                                  Hi, does anyone know how to track errors during picking or packing? This way I can keep track and see how to improve and prevent errors in this area.
                                                                                                                • Migration of corporate mail environment from Yandex 360 to Zoho mail

                                                                                                                  I have to migrate a corporate mail environment with an existing domain from Yandex 360 to Zoho mail. It is vital to migrate all users with all the data. I have read the article on this topic using MacMister Email Backup Software just now and have some
                                                                                                                • I'm unable to send mail pthrough Zoho SMTP programmatically

                                                                                                                  This has been working for years, but today it's been offline all day long. I see nothing anywhere on your site about this. I'm not the only one experiencing this. Downdetector has a spike of reports today
                                                                                                                • Next Page