Send / Send & Close keyboard shortcuts

Send / Send & Close keyboard shortcuts

Hello!

My team is so close to using Zoho Desk with just the keyboard. Keyboard shortcuts really help us to be more efficient -- saving a second or two over thousands of tickets adds up quickly.

It seems like the keyboard shortcuts in Desk are only for navigation. Would love to see shortcuts for both Send and Send & Close, or the option to create custom shortcuts that map to common actions (send, execute blueprint, etc.).

Thanks for your consideration!

    Zoho Developer Community






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