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i. Go to Setup(S) >> Self Service >> Guided Conversations >> GC widgets.ii. Click on Create GC widget. Give a Name and Description.iii. Choose the Channels. click on the drop-down arrow under Associate flows >> Add Flow >> select the Published GC.iv. Click Associate. under Access Permissions, select users based on your preferences.v. Enter your preferred welcome message that you would like to appear on your GC widget.vi. Enter End Options based on your preferences.vii. Click Save to save your GC widget.
a. Enter a Name, enable the widget launcher to show the widget on your website.b. Associate the help widget with required departments.c. Choose the required modules to associate with the widget.d. Once you are done, click on Generate.
i. Go to Setup (S) >> Self-Service >> ASAP.ii. Hover over the created ASAP widget; click on Embeddable Code.iii. Copy the web embed code for use on your website or Help Center.iv. Use the iOS ID for iOS SDK and the Android ID for Android SDK.
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