Start chat 'on the go' with the New SalesIQ Mobile SDK for iOS and Android devices

Start chat 'on the go' with the New SalesIQ Mobile SDK for iOS and Android devices

Hear thee, hear thee!!


SalesIQ launches ' Mobilisten ' ( a.k.a Mobile SDK ) for your iOS and Android phones. This can be your in-app messaging tool that can be integrated with your existing application. With this, you can start a live chat with your app users 'on the go'. How cool is that?



Not just that you can also send promotions and use your Mobile application better through Push Notifications, File sharing and Screenshots.



How to integrate mobile SDK with your existing application


1.  Proactively reach out to your app users and help them achieve their goal

When you find a user looking to register for a broadband connection but they don't know how to go about with it. You can trigger a proactive chat , understand their requirements and help them accomplish their goal. You can also get the details and register the request on the chat session .




                                     


2.  Help your customers resolve their issues


When your Xbox 360 user is facing an issue while buying an accessory. You can ask your customer to share a screenshot of the error message during your chat session. Then, with the help of Mobilisten they can get connected with technical team right away and get the issue solved.


                                


3.  Send promotions to  targeted  audience

Lets take a case where your business decides to run a promotion campaign to all the prospects and customers who have signed up in the last week. Here, promo codes can be sent with push notifications , to the targeted audience by creating a visitor history list. This way you help your business grow and attract a lot more users.


                                   

                                           



Besides that, you can also let your customers rate and give feedback once they end their chat session. Because with instant syncing across devices and custom push notifications, you won't miss a thing! And, if you can't wait to use it already, you can dive deeper with our User Guides for your iOS and Android devices and use it right away!



Cheers,

Mary Mol


    Access your files securely from anywhere











                            Zoho Developer Community





                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts





                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ




                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • WIDGET in related record list ZOHO CRM; how to get and put data to subform custom fields?

                                                                                                              he need: Read and write two custom subform line-item fields on Quotes: Segment_wyceny (picklist/text) and W_pakiecie (number). Write works; read does not return these fields via SDK. Environment Zoho CRM Widget Zoho Embedded App SDK v1.2 Module: Quotes
                                                                                                            • Zoho CRM Formula - Current Time minus Date/Time field

                                                                                                              Hello, I am trying to prevent duplicate emails going to clients when more than 1 deal is being updated. To do this, I would like to create a formula to identify if a date/time field is >= 2 hours ago. Can someone please help me write this formula? Example:
                                                                                                            • ヒートマップ詳細設定について

                                                                                                              はじめまして マーケティング担当の浅田です。 PageSenceのヒートマップ設定について質問です。 単一ページ毎の設定は上手くできるのですが 詳細設定にて、トップページのURLを含ませ全体のヒートマップを計測できないか試したところ お知らせ:データを受信していません。と表示されてしまいます。 トップページURLで始まるページの条件も試しております。 全頁を反映させたいと思い、詳細設定を上手く設定できたらと考えております。 どなたか詳しい方がいらっしゃいましたら、教えて頂けませんでしょうか 宜
                                                                                                            • Zoho CRM still doesn't let you manage timezones (yearly reminder)

                                                                                                              This is something I have asked repeatedly. I'll ask once again. Suppose that you work in France. Next month you have a trip to Guatemala. You call a contact there, close a meeting, record that meeting in CRM. On the phone, your contact said: "meet me
                                                                                                            • Introducing Assemblies and Kits in Zoho Inventory

                                                                                                              Hello customers, We’re excited to share a major revamp to Zoho Inventory that brings both clarity and flexibility to your inventory management experience! Presenting Assemblies and Kits We’re thrilled to introduce Assemblies and Kits, which replaces the
                                                                                                            • Way to update CRM records in quik view

                                                                                                              I have custom module in zoho crm and that module have 500 records. I want a quick way or UI so that user can easily update the record information in quick view without going to record detail view or edit view. I tried zoho sheet option but in zoho sheet
                                                                                                            • Writer sing up problom

                                                                                                              Zoho writer sing up prolom face
                                                                                                            • Add additional features to Zoho Tables

                                                                                                              Zoho Tables is a really great tool, why not add features like diagramming capability into the tool from applications like Draw.io which I believe is open source, you should be able to do wireframes, process flow diagrams, network design, etc. Please note
                                                                                                            • Where to integrate Price Book and Product List Price

                                                                                                              Hello, We sync zoho crm all modules with all data to zoho analytics. In zoho crm, we have "Price Books" and "Products" modules, where each product is assigned to a few price books with different list prices. From zoho crm, I am able to export a dataset
                                                                                                            • Form / CRM Integration Not entering into workflow

                                                                                                              I have a simple form setup with company name, first name, last name and lead source. Each of the fields are mapped to CRM Leads module. When the form is submitted, the lead is populated properly. I also have a workflow created that when the lead source
                                                                                                            • Automating CRM backup storage?

                                                                                                              Hi there, We've recently set up automatic backups for our Zoho CRM account. We were hoping that the backup functionality would not require any manual work on our end, but it seems that we are always required to download the backups ourselves, store them,
                                                                                                            • Zoho Slowness - Workarounds

                                                                                                              Hi all, We've been having intermittent slowness and Zoho just asks for same stuff each time but never fix it. It usually just goes away on it's own after a couple weeks. Given that speed is a very important thing for companies to be able to keep up with
                                                                                                            • First day of trying FSM in the field.

                                                                                                              What we found. 1. with out a network connection we were unable to start a service call? 2. if you go to an appointment and then want to add an asset it does not seem possible. 3. disappointed not to be able to actually take a payment from within the app
                                                                                                            • In arattai received message can't be deleted

                                                                                                              The issue has been noticed in following: arattai app (Android) arattai app (Window) arattai web While the message posted by me may be deleted, the ones received from others can't be. The item <Delete> change to <Report> when the message is a received
                                                                                                            • how to use validation rules in subform

                                                                                                              Is it possible to use validation rules for subforms? I tried the following code: entityMap = crmAPIRequest.toMap().get("record"); sum = 0; direct_billing = entityMap.get("direct_billing_details"); response = Map(); for each i in direct_billing { if(i.get("type")
                                                                                                            • Don't understand why Forms Mobile Scan and Fill not working

                                                                                                              I have configure enabled mobile scan and fill, I have enabled QR and Bar code on two fields name and position, I have mapped seq 1 to Name and seq 2 to position, I have created a 2d QR code with the person names and position, seperated by a comma. When
                                                                                                            • Recurring Supervisor Rule Reminders for Open/In-Progress Tickets

                                                                                                              Hello Zoho Support Team, I would like to suggest a potential improvement regarding reminders for tickets and activities in Zoho Desk. Currently, it is possible to set reminders only once. In the Supervisor Rules section, it is possible to configure reminders
                                                                                                            • Syntax for URLs in HTML Snippets

                                                                                                              What are some best practices for inserting a URL in an HTML snippet? I've looked at Zoho Help articles on navigation-based and functional-based URLs, but I'm still unclear on how to incorporate them in an HTML snippet. For example, 1. How do I link to
                                                                                                            • Template usage

                                                                                                              Hi, We are using some templates as a response to customer questions. Is it possible to analyze the usage of these templates? We want to know if the use of our templates has increased over time
                                                                                                            • Round robin

                                                                                                              Hi, I'm trying to set up a round robin to automatically distribute tickets between agents in my team but only those tickets that are not otherwise distributed by other workflows or direct assignments. Is that possible and if so which criteria should I
                                                                                                            • Has anyone built a ticket export that allows Help Center users to export the tickets shown in the My Area list they are looking at?

                                                                                                              Hi, We are moving to Zoho Desk soon. Our current support system displays an option in our help center allowing customers to export their Open, Closed, or all tickets based on which list they are looking at. We need to offer the same in Zoho Desk help
                                                                                                            • How to mute chat notification sound by default in Zoho SalesIQ?

                                                                                                              We’ve recently embedded the Zoho SalesIQ chatbot on our website, and we’ve noticed that notification sounds sometimes play even when the visitor hasn’t interacted with the chat widget yet. We’re trying to understand two things: Why do these sounds occur
                                                                                                            • Ticket Status Colors

                                                                                                              Can i change the colors of Ticket Status in the admin panel? Or even change the background of the entire cell of a Critical ticket? This way its easy for my agents to see a urgent ticket when it comes in. Right now everything is black text. Here Right
                                                                                                            • Sync Lookup Fields from Zoho CRM

                                                                                                              HI Team, I have synced a lookup field from my CRM data to Campaigns. When I view the synced data the field appears to display a Zoho CRM record ID rather than the text value. Is it possible to get the sync to import the text value rather than the CRM
                                                                                                            • New From Address cannot verify

                                                                                                              I have created a new From Address, which is the support@ address for my domain, that forwards to the default support mailbox. Presumably then, the verification email that is sent, should turn up as a ticket, but it does not. How can I verify my from address so that I can use my own domain?
                                                                                                            • Closing Accounting Periods - Invoice/Posting dates

                                                                                                              Hi, I have seen in another thread but I'm unsure on how the 'transaction locking' works with regards to new and old transactions. When producing monthly accounts if I close December 24 accounts on 8th Jan 25 will transaction locking prevent me from posting
                                                                                                            • How to update/remove file in zoho creator widgets using javascript API

                                                                                                              Hi Team, I have developed a widget which allows inserting and updating records I have file upload field with multiple file upload. Now while doing insert form record, I am using uploadFile API to upload files for that record. I am using updateRecord API
                                                                                                            • Sheet View in CRM portal

                                                                                                              Hi, When will it be possible for my CRM portal users to edit/add records with Sheet View? George
                                                                                                            • issue with image thumbnails not showing in Image Selector

                                                                                                              We have been using Zoho Campaigns for over a year, maybe close to two years, and this issue just started happening in the last month. I wanted to wait to see if it would resolve on it's own, and it doesn't seem to be. The thumbnail images for all new
                                                                                                            • Deluge Script for adding tag

                                                                                                              Trying to create a custom function where a tag is added to a record - but for the life of me, I cannot figure out how. Help please! Moderation Update: Adding the help doc and sample to add Tags to records via deluge here for everyone's benefit. tag1 =
                                                                                                            • Unlock your Zoho Vault with OneAuth, Windows Hello, TouchID, YubiKey, and many more!

                                                                                                              Hello everyone, We are thrilled to introduce one of the most highly requested features – the ability to unlock your Zoho Vault using various authenticators. The primary purpose of a password manager is to remember just one master password and securely
                                                                                                            • Where does this report come from in the Zoho One ecosystems?

                                                                                                              Is this directly from MA, Analytics or ??? ???
                                                                                                            • Blueprint or Validation Rules for Invoices in Zoho Books

                                                                                                              Can I implement Blueprint or Validation Rules for Invoices in Zoho Books? Example, use case could be, Agent confirms from client that payment is done, but bank only syncs transactions tomorrow. in this case, Agent can update invoice status to done, and
                                                                                                            • Creator roadmap for the rest of 2022

                                                                                                              Hi everyone, Hope you're all good! Thanks for continuing to make this community engaging and informative. Today we'd like to share with you our plans for the near future of Creator. We always strive to strike a good balance of features and enhancements
                                                                                                            • How can I get base64 string from filecontent in widget

                                                                                                              Hi, I have a react js widget which has the signature pad. Now, I am saving the signature in signature field in zoho creator form. If I open the edit report record in widget then I want to display the Signature back in signature field. I am using readFile
                                                                                                            • Add Setting Values to the Rules

                                                                                                              Hi, It would be great to use the rules to set values in fields for submission, such as if a Type is X then set the Field Y to 10. Thanks Dan
                                                                                                            • So we ran with it for the week

                                                                                                              In our company i bit the bullet and ran with FSM for a whole week. Service calls, deliveries and surveys. Covering about 30-120 miles a day to domestic properties. Loved the appointment list and satnav integration. Loved the timer to measure the appointments.
                                                                                                            • Is there a way to set Document Owner/Sender via the API

                                                                                                              When sending requests for zoho sign, it would seem zoho uses the id of the person that created the zoho api cred to determine the owner_id, is there a way to set a default for this?
                                                                                                            • What's New - September 2025 | Zoho Backstage

                                                                                                              September has been a different month for Zoho Backstage. Instead of rolling out a long list of new features, we focused on something just as important: Performance, reliability, and stability The event season is in full swing, and organizers are running
                                                                                                            • Prevent stripping of custom CSS when creating an email template?

                                                                                                              Anyone have a workaround for this? Zoho really needs to hire new designers - templates are terrible. A custom template has been created, but every time we try to use it, it strips out all the CSS from the head.  IE, we'll define the styles right in the <head> (simple example below) and everything gets stripped (initially, it saves fine, but when you browse away and come back to the template, all the custom css is removed). <style type="text/css"> .footerContent a{display:block !important;} </style>
                                                                                                            • Next Page