Issue After Updating to Zoho Desk Android SDK v4.5.0 – Authentication Fails (Status Code 204)
Hi Zoho Support Team,
I was previously using the Zoho Desk Android SDK with the following dependency:
Everything was working as expected — including user authentication, the tickets section, and the knowledge base.
However, after updating the SDK to the latest version:
-
User authentication is no longer working.
-
The Tickets and Knowledge Base sections are not loading or visible.
-
On checking Logcat during authentication, I receive a 204 No Content HTTP status code.
This issue only started occurring after the update. I've verified that the authentication logic remains unchanged from the previous implementation.
I'm attaching the relevant Logs Screenshot for your reference.
Please let me know if there are any changes required in the integration steps or SDK usage for version 4.5.0.
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