Unattended Access: Search and Sort Options, Desktop Plugin Support!

Unattended Access: Search and Sort Options, Desktop Plugin Support!

We are glad to announce that  Search  and sort options  are available in Unattended Computers list, with the latest update.  We bet  this  would  be helpful  to  you  in quickly  finding a Computer  for remote access.  These options  are available  in  our  Chrome app Chrome extension   and  Firefox  extension   too. Hope you are aware that you can access your Unattended Computers from any of the browser extensions mentioned above other than quickly starting a remote support session.

 

All  these  days,  you  would have  been  accessing  your  Unattended Computers  only  from  the Zoho Assist website.  Now, considering  the significant usage  of  Desktop Plugin we  have added  the  same  in  the  plugin  too. Hence,  your  Desktop  plugin  for Technicians  is  now empowered  to start  an  On-Demand  as  well  as  an  Unattended session.

 

Hope  you  find  these enhancements increasing  your remote support productivity.  Do share your feedback with us.


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                                                            • Attention: Upcoming changes to Zoho Assist support for older windows versions

                                                              At Zoho Assist, our goal is to provide you with secure, reliable, and feature-rich remote support experiences. To maintain this standard, we periodically align our platform with the latest technology and security updates from the broader software ecosystem.
                                                            • End of Support announcement for macOS 10.9, 10.10, 10.11, 10.12, and 10.13

                                                              Dear Customers, We would like to inform you of an important update regarding our support for legacy macOS operating systems with Zoho Assist. Starting May 1, 2025, we will officially end support for macOS versions 10.9, 10.10, 10.11, 10.12, and 10.13.
                                                            • Zoho Assist: Important Security Upgrade Notice

                                                              Dear Customers, We're committed to providing safe and secure remote connections across networks and devices. To uphold this commitment, we're upgrading to an updated security protocol. This change won't affect our support for major operating systems.
                                                            • TLS v1.2 Upgrade and Changes to System Requirements for Zoho Assist

                                                              As we tighten our TLS v1.2 security update, admins and users need to be aware that supported versions of operating systems and web browsers will change after October 31st, 2018. After this date, we will retire support for clients using TLS v1.0 and TLS v1.1 protocols. In order to support these changes and meet the updated PCI standards please ensure that computers configured for Unattended Access are updated to TLS v1.2 and use web browsers that support the latest update. What is TLS v1.2, and why
                                                            • Release Notes: Version 1.82, February 2015

                                                              New Chrome Extension: Start a Session quickly! Recently, we have released a  Chrome Extension , which enables you to start a session instantly. You can simply enter your customer email address and start a session right from your browser extension. Make sure you are always logged-in to your Zoho account in your chrome browser so that you can avail the professional edition features if you are a paid customer. Supporting your Mac customers is much easier now! We have deployed a new Customer Console


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