As mentioned in the earlier post, we are now moving to the new WebRTC technology. In the recent updates to this new version, we have added some most awaited features, redesigned the toolbars, enhanced the usability, introduced desktop plugin for Mac, and fixed some bugs.

Redesigned the presenter and participant toolbars

Those who are already using the beta version might have noticed a complete makeover of the meeting toolbar which has better participant listing with change presenters option, video feed with controls, recording, audio conferencing with international dial-in numbers listed, instant chat, options to invite new participant instantly, screen/application sharing. 

Complete UI makeover for web application 

We have done a complete UI makeover for the web application which you would see once you log into the Zoho Meeting service. We strive to make the user experience pleasant for you and have redesigned schedule meeting, meeting details, meetings list on the home page, manage organization and settings.

Added video on/off controls in toolbar

Along with the other usability enhancements, we have added the on/off controls to toggle sharing of your webcam and mute/unmute option for your microphone in the video feed box. Also, you can hide the video feed if required, without affecting the video conferencing flow.

Added change presenters option

The most awaited change presenters option is now available in the new version. You can choose from the participants' list to change presenter, allowing that participant to share the screen/application with just a click of the button.

Desktop plugin for Windows and Mac

We have re-introduced the desktop plugin for Windows and added the same for Mac OS too. Now you can manage your meetings right from your desktop, maintaining the same experience as from the browser.

Bug fixes and other enhancements

Web application

• Moved to latest security milestone.
• Live chat was available only on the home page previously. Now you can connect with our support technician from any of the logged in pages.
• The issue of cancel meeting option missing for some meetings is fixed.
• The problem in sending invitation email when starting meeting from Zoho CRM is fixed now.
• The issue with the portal login landing on Zoho Assist page is fixed now.
• The link to conference details in invitation email landing on the older page is corrected now.
• The issue with the wrong time zone sent in invitation email is fixed.
• The meeting time resets issue when changing the time zone on rescheduling is now fixed.

Desktop plugin and plugin for non-supported browsers

• The issue of loading presenter toolbar for participants from Mac Os is fixed.
• The name field is made mandatory for the participant to join the meeting.
• Auto update of desktop plugin version is better handled now.
• The issue of downloading the plugin again while starting a meeting is fixed now.
• The issue of not showing the participant name after joining the meeting is fixed now.
• Unable to load the home page in the desktop plugin is rectified.

Meeting toolbars and sessions 

• Audio connected but connecting message shown. 
• Support for Mozilla Firefox version 54+ for conferencing is added.
• The issue with change presenters in Firefox browser is fixed now.
• Now you will be able to view dial-in numbers for different countries in both presenter and participant toolbar.
• The issue of reloading the page when choosing share screen is fixed.

Conferencing

• Data encoding is better handled now.
• Dynamic mapping to the nearest server is implemented for the better experience of conference calls.
• Frame rates per second are modified to lower the bandwidth consumption.
• We have extended the turn servers in few more regions to improve connection speed and reliability.

Monitoring

• Unique id for each participant is well handled in the monitoring process.
• Monitoring model is synced for sessions from the plugin for unsupported browsers.

Recording

• Monitoring for screen and audio recording is added now.