What's New—April 2023

What's New—April 2023

Hello everyone,

We spent April working on a couple of under-the-hood improvements and squashing quite a few bugs. The result? Backstage runs a lot more smoothly now. And in the midst of all this, we also rolled out a new feature that we're sure you'll like.

So in case you missed them, these are the latest updates from Backstage.

Create consistent on-brand emails with our new email designer

You can now swiftly set up email templates for your event using our revamped email designer.

First, bring together all your emails by setting up a master template. This is the basic layout for all your emails and will include all the essential elements that you want to have consistently in any email that is sent out for your event.

Next, edit individual emails and add specific content and other items using the easy drag-and-drop editor. This allows you to include suggested content blocks that instantly generate information or let you fill in the information yourself.

Other nifty elements to use include merge tags. These act as placeholders to display information dynamically and can be used in all emails. For instance, adding the {{attendeeName}} merge tag in an email template that goes to all attendees will display the actual name of the attendee when they receive your email.



You'll also find a new email type called Reminders, which you can use to send timely prompts about upcoming ticket sales or deadlines, benefits and packages, special instructions, or event activities. Send these reminders to any event participant group or prospects. You can even segment each group further when you want to inform a specific set of people about news that pertains just to them.

The email designer also comes with Draft and Sent folders for your general scheduled emails and reminder emails.

You can choose to switch to the new email designer now or even later. When you switch, this change will only affect the current event and not all events in your portal.

Keep in mind that if you choose to switch now, you won't be able to go back to the old version for that specific event, customizations in current emails won't be preserved, and any scheduled emails you've created will also be deleted.

To access the email designer: Go to Manage Dashboard > Emails

OTHER UPDATES

  • Received sponsor proposals that aren't a good fit for your event or with a conflict of interest based on previously set terms? You can now delete these requests before sending any response when you want to remove them from the list.
  • Use dynamic sliders to enhance the top banner for all pages in your microsite with options for carousel and more. Set this up in the Design tab in the Microsite Builder when you edit an event.
  • Built-in sections on the event microsite can now be added anywhere you want. Use the Add section button in between sections to select one. Existing built-in sections, which are displayed when creating a new event, can also be deleted if not needed.
  • Create webhooks to collect exhibitor requests and custom form data and send this information to Zoho Flow, which you can later use based on the options you've configured in Flow.
  • The broadcast button at the bottom of the Sessions tab in OnAir has been removed for in-person events. Instead, you can do this with the broadcast to screen and halls options, found inside the Sessions panel.
  • If you've added only one session material, it will be automatically loaded for you when you start a session for an in-person event.

That's all for April. We'll be back next month with more Backstage news. Do let us know what you think by writing to us at support@zohobackstage.com with your feedback, suggestions, and questions.

Happy organizing!

    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts





                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • Arattai App Features Update

                                                                                                                1. Offline Messaging & Sync Enable users to compose messages without internet and deliver them automatically via peer-to-peer methods (Bluetooth/WiFi Direct) when nearby users are available. This would be a game-changer for rural India with unreliable
                                                                                                              • How to add Product Add-Ons, Mandatory Forms, and Auto-Save Address in Zoho Commerce

                                                                                                                Hi all, I need help setting up several behaviors in Zoho Commerce. I can’t find the correct configuration options, so I want to confirm whether these are supported or if there is a workaround. 1. Product-Specific Add-Ons (Example: GWB Subscription) When
                                                                                                              • Zohomail

                                                                                                                Im trying to setup email address zoho
                                                                                                              • PROBLEMA

                                                                                                                Salve, non riesco a inviare email, e mi esce una tabela errore temporaneo. come posso risolvere il problema ?
                                                                                                              • Forever FREE Business Email with Zoho Mail

                                                                                                                Forever FREE Business Email with Zoho Mail: is it available?
                                                                                                              • Weekly Tips : Make collaboration effortless with Whiteboard in Zoho Mail

                                                                                                                Working with your team often means switching between emails, notes, and other applications just to explain an idea. Maybe you are trying to sketch a layout, plan a workflow, or quickly brainstorm ideas—with text alone, things can get confusing. So how
                                                                                                              • Formula field number of days between 2 dates

                                                                                                                Hi, I want to have a formula field which calculates the following: IF EndDate < TODAY and Oproep is true (this is a checkbox field) than EndDate - StartDate, otherwise TODAY - StartDate It should calculate the number of days How can I write this for
                                                                                                              • 'email address already exists'

                                                                                                                I deleted a user from my organization and want to use the same email address that user had, but the email address seems to still exist somewhere as I get 'email address already exists' when I try and create it. I have deleted the entire organization and
                                                                                                              • ZOHO reporting DKIM entries are not configured, when they have been configured and verified by 3rd parties

                                                                                                                Why is ZOHO reporting to my organisation users the following: "The DKIM entries in your domain's DNS records are not configured. Please contact your administrator for configuring DKIM to ensure optimal RSVP invite delivery." When I have configured the
                                                                                                              • Manage Bookings directly from Zoho Mail

                                                                                                                Greetings from the Zoho Bookings team! We’re introducing the new Zoho Bookings extension for Zoho Mail, designed to help you view appointments, copy time slots and share booking links without leaving your inbox. This integration brings scheduling right
                                                                                                              • My notes from the past 2 months have disappeared

                                                                                                                Hola, necesito ayuda urgente. Hoy, al iniciar sesión en mi Zoho Notebook como todos los días, me llevé una gran sorpresa al descubrir que todas mis notas de los últimos dos meses habían desaparecido. Estas notas son muy importantes para mí, ya que uso
                                                                                                              • How can I load a network into the cliq desktop app?

                                                                                                                I have both the standard cliq log in for my org and I am part of a cliq network. In the browser I can choose which I log in to. However, in teh desktop app if I log in it will alwasy load my org's cliq. Can I switch this to the network I have create
                                                                                                              • Ability to modify what displays in calendar invite?

                                                                                                                I am a long time calendly user and want to make the switch to bookings.  I understand that there is not currently a meets/hangouts integration, is one on the roadmap? Is there anyway I can modify the calendar invite to include the meet link?  I can add it to the emails no problem, but I would also like it to display on their calendar.  Is there some work around I can do to get it on the calendar?  Also am I able to modify the calendar event title?
                                                                                                              • Issue with Booking Confirmation Page Not Displaying, Leading to Customer Anxiety and Unnecessary Support Calls

                                                                                                                I am writing to express my growing concern regarding the confirmation process in Zoho Bookings, particularly the inconsistent display of the confirmation page after a successful payment. As a mobile service provider, I rely on Zoho Bookings platform for
                                                                                                              • Is it possible to turn off all capabilities for a customer to schedule, reschedule or cancel an appointment?

                                                                                                                Is it possible to turn off all capabilities for a customer to schedule, reschedule or cancel an appointment? I would like to set it up so only staff can schedule appointments. Is this possible?
                                                                                                              • Is there a way to generate a virtual meeting for a group service in Zoho Bookings?

                                                                                                                Are virtual meetings not supported for group services/meetings? I have integrated Zoom with one-on-one services, but I need a way to create an online group meeting. Thanks
                                                                                                              • Where we can change the icon in social preview

                                                                                                                Hi, we changed our logo, and the image that appear in preview (ex : when we post a appointment link somewhere) is still our old logo. I did change our logo in the org setting. https://bookings.zoho.com/app/#/home/dashboard/settings/basic-info?clview=false
                                                                                                              • Zoho Bookings changes Lead Source

                                                                                                                Hi. i would like to know if there's a way for Zoho Bookings to not change the lead source when booking a lead for an appointment as the lead source will be used in a report. Scenario: Lead source: Website after booking an appointment Lead source: Zoho Bookings Thanks. Dan
                                                                                                              • Need to set workflow or journey wait time (time delay) in minutes, not hours

                                                                                                                Minimum wait time for both Campaigns workflows and Marketing Automation journeys is one hour. I need one or the other to be set to several minutes (fraction of the hour). I tried to solve this by entering a fraction but the wait time data type is an integer
                                                                                                              • Suggestion: Associating Assets with Company in Zoho FSM

                                                                                                                Hello Team, I would like to share an idea based on practical experience. Currently, all assets in the Zoho FSM Asset module are linked to a specific contact person. I would like to know if it is possible to associate assets with a company instead. This
                                                                                                              • Zoho Inventory / Finance Suite - Extend Visibility of File Names on Attachment Fields

                                                                                                                Hi Inventory / Finance Suite team, I noticed recently that when you add an attachment field to a module in Inventory, only the first 8 characters of the file name are visible on the details view. 8 characters is not a useful amount and there is plenty
                                                                                                              • Many Notes Becoming Unusable

                                                                                                                Hello. The Notebook app is becoming unusable. I'm getting odd-looking results from my searches. Some of the notes, after clicking on them, show an update button that does absolutely nothing. Not sure what has happened, but it would be nice to get this
                                                                                                              • Kaizen #218: Actions APIs - Field Updates

                                                                                                                Hello all!! Welcome back to a fresh Kaizen week. In the previous weeks, we covered Workflow Rules APIs, Actions APIs - Email Notification APIs, and Tasks Update APIs. This week, we will continue with another Actions API - the Field Update API in Zoho
                                                                                                              • How Contract Types and Templates Form the Backbone of Zoho Contracts

                                                                                                                Every contract in Zoho Contracts starts with two essential elements: Contract Type and Template. These are not just administrative steps. They define how every contract in your organization is created, governed, and managed over time. Let us look at the
                                                                                                              • CRM Related list table in Zoho analytics

                                                                                                                In Zoho Analytics, where can I view the tables created from zoho crm related lists? For example, in my Zoho CRM setup, I have added the Product module as a related list in the Lead module, and also the Lead module as a related list in the Product module.
                                                                                                              • Zoho learn Custom portal - networkurl & CustomPortalId

                                                                                                                I want to get my individual account’s networkurl and customportalId to use in this API: https://learn.zoho.com/learn/api/v1/portal/<networkurl>/customportal/<customportalId>/manual How can I retrieve the networkurl and customportalId using the API? I
                                                                                                              • Connecting zoho creator to zoho writer to send prefilled documents

                                                                                                                i will paste the worflow below // Get user's submitted data from the form userSalary = input.Current_Salary; userCIBIL = input.CIBIL_Score; userEmail = input.Email; userName = input.Name; // You need to get the Document ID from the URL of your Zoho Writer
                                                                                                              • Zoho Creator to Zoho Writer for prefilled documents...

                                                                                                                In response to the question about connecting Zoho Creator to Zoho Writer for prefilled documents, I wanted to share a working implementation that demonstrates how to use the record_id parameter with the Zoho Writer Merge API. This allows Writer to automatically
                                                                                                              • Introducing our latest privacy enhancement - Hiding email IDs in Zoho Cliq Networks

                                                                                                                Hello everyone, Zoho Cliq Networks offers a powerful collaboration platform that allows businesses to create dedicated digital workspaces for external vendors, partners, or individuals you want to communicate with professionally without adding them to
                                                                                                              • zoho performance

                                                                                                                OVERALL CONFIGURATION OF ZOHO PERFORMANCE Quarterly performance review Self rating and scoring Manager rating and scoring
                                                                                                              • When will it be possible to edit Subform records via either views or tabular reports?

                                                                                                                Hey there, data maintenance often requires mass update of quite a lot of records. While this is a piece of cake via either List view or Zoho sheet view, the same cannot be carried out for subform records yet. When one of the two options will be made available?
                                                                                                              • Onboarding

                                                                                                                Hello Team, Im yuktha working as HR at Ossisto Technologies. We are currently utilizing zoho for onboarding candidate. right now facing issue with onboarding Attaching the screenshots for your reference
                                                                                                              • How do I change a form's name? Why isn't this more intuitive?

                                                                                                                Can someone please let me know how to change a form's name?
                                                                                                              • Control Over Zia Generative AI Reply Assistance Behavior

                                                                                                                Hello, I would like to request an enhancement to the Zia Generative AI feature, specifically concerning the Reply Assistance within Zoho Desk. Current Issue: When replying to a ticket, the Ticket Properties section is automatically replaced by the Zia
                                                                                                              • Zia now integrated with Open AI in Zoho Desk

                                                                                                                The powerful integration of Zia with OpenAI, has empowered Zoho Desk reach a new level of efficiency and performance. With contextual self-service capabilities, Zia enables agents to boost their productivity and delivers superior customer experiences.
                                                                                                              • Zoho Desk Partners with Microsoft's M365 Copilot for seamless customer service experiences

                                                                                                                Hello Zoho Desk users, We are happy to announce that Zoho Desk has partnered with Microsoft's M365 to empower customer service teams with enhanced capabilities and seamless experiences for agents. Microsoft announced their partnership during their keynote
                                                                                                              • Employee self-service portal: Onboarding and continuous learning platform for support reps

                                                                                                                Hello everyone, In any organization, employees must go through multiple courses to learn about the product, their organization's standards, and how to respond to customer queries using the knowledge base articles available. This typically requires completing
                                                                                                              • 2024 Email Authentication Standards: Elevating Security with Google and Yahoo

                                                                                                                In contemporary email communication, email authentication plays a pivotal role in mitigating email fraud, spam, and phishing attacks. Brace yourself for a new level of security. Starting February 2024, Gmail and Yahoo will be implementing robust email
                                                                                                              • Contact custom field in layout

                                                                                                                Good day, all, I have an "Extension" custom field in contacts, and would like to display the contact extension in the ticket layout, but I don't seem to be able to. What am I missing? Thanks Rudy
                                                                                                              • Exact match in name when searching workdrive

                                                                                                                Hello, I am wondering how to search workdrive files/folders with an exact match in the name. For example, when I search across folder with the url param search[name]=someName, I get multiple results such as "someName", "someNameAndMore", or "someName
                                                                                                              • Next Page