Hello there,

Introducing Event Capacity management in Zoho Backstage 

• VIP Tickets: Limit of 500
• Elite Tickets: Limit of 1,000
• Event Capacity: 600

1. Enabling Event Capacity: Activate the Event Capacity feature in the Ticket Class tab of your event setup.
2. Website sales: The system monitors both the event capacity and individual ticket class limits, ensuring ticket availability aligns with your specified constraints.
3. Adding orders: If an order exceeds the event capacity, a notification will inform you, guiding you on the necessary steps to manage the situation.
4. Registration approval: Approving orders that surpass the event capacity will trigger an alert, providing options to address the overage appropriately.
5. Attendee import: When importing attendee lists, any entries that exceed the capacity limit won't be imported, and a failure reason will be displayed.
6. Converting missed registrations: Handling missed registrations now considers event capacity, ensuring that converting these to orders doesn't exceed your set limits.
7. Onsite check-ins: During the event, if check-ins surpass the capacity limit, an alert will offer options to temporarily or permanently increase the capacity to accommodate additional attendees.
   

If attendees attempt to complete payment after the event has reached its capacity, they'll be notified that the event is full and advised to contact the event organizer for further assistance.

Sales milestone notifications for event organizers

Stay informed about your event's ticket sales progress with sales milestone notifications!

1. Navigate to the Registrations > Registration Settings > Notifications tab from the Dock.
2. Enable the option Get notified on sales milestones.
3. Choose between:
   
1. For All Ticket Classes
   
2. For Selected Ticket Classes
4. Specify the percentage milestones at which you wish to receive notifications.

• Proactive registration management: Stay ahead by knowing when you're approaching sell-out or when sales have concluded.
• Informed decision-making: Use real-time data to decide whether to increase ticket availability or adjust marketing efforts.

Clone events across spaces  

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• Efficiency: Reduce repetitive tasks by cloning complete events, including sessions, speakers, and agendas, to new spaces with just a few clicks.
• Consistency: Ensure uniformity in event experiences across different spaces by replicating proven event formats and content.
• Customization: After cloning, easily tailor specific details to suit the unique audience or objectives of the new space without starting from scratch. 
  

1. Open your Zoho Backstage portal homepage.
2. Open an event’s menu and click Clone. The Clone Event popup will display.
3. In the Clone to Space dropdown, select a space.
4. Click Preferences and choose the modules to clone.
5. Click Clone to complete the process. 

Session Registration 

1. Navigate to Manage > Agenda.
2. Open the menu of any session and click Manage Registrations. The Manage Registration panel will appear.
3. Configure the session registration as needed.
4. Click Done to save the changes.
5. Republish your event to apply the updates.

If you have any questions or need would like to try the early access features, please contact support@zohobackstage.com.

Thank you for choosing Zoho Backstage.